Guest User
December 27, 2023
When I first made the reservation, I did not properly check the rules that cancellation was not possible or that refunds were not possible. I am responsible for making the reservation without checking, but my friend called to cancel right away and explained why the cancellation was not possible. They didn't do it right, so when I called again, they sighed and spoke in a frustrated tone, saying that the rules were stated when making the reservation the first time. Couldn’t you give me a kind answer? I asked for a cancellation and it wasn't me, so I asked why I couldn't cancel. Is that something you should answer so bluntly? The location of the accommodation was good as it was centrally located. The accommodation is clean, but too small. To be honest, it might be okay to stay alone, but it was very stuffy because there were no windows, and I used it with two people, but I couldn't sleep properly because it was stuffy, and the water pressure was weak. I had a hard time washing my hair under running water. It was marked as having toothbrush and toothpaste, but I couldn't find it anywhere, so I went to the counter and said I had to buy it myself. This time, they said they would just take care of it for me and gave me two. I was grateful for that, but since it was Christmas, I know the accommodation cost was more expensive than other days, but the room cost more than 130,000 won and the toothbrush was provided. I also thought it was too much to have to buy toothpaste separately. There was no parking lot, so I paid 10,000 won per night to park in a nearby paid parking lot. In many ways, it is the worst value for money.
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