Hotels near Argos Burnley Retail Park, Burnley

Hotel sanitation feels OK, meals are poor, the door of the room is not locked, and it is not very safe. The windows are noisier towards high speeds. However, the work enthusiasm of the hotel is still more enthusiastic.

Beautiful hotel, staff friendly and knowledgeable, food lovely, leisure facilities clean and staff very welcoming. Will definitely recommend and can’t wait to return.

We decided to book in for just one night B&B mainly to use the Leisure Club facilities and wasn’t expecting too much after having read recent reviews but we were pleasantly surprised. Our room was large with a super king size bed, very comfortable and we slept well. It wasn’t ultra modern but it was clean. We had a pleasant view of the grounds too. It’s a beautiful and historic old building with a stunning stained glass window. Bar prices were £5.70 a pint which I suppose is about average for a hotel. Breakfast was a continental buffet and hot food options, we both enjoyed ours it was well cooked and good quality, great ambiance all round. For £139 we felt we got great value for money.

So the Fence Gate Lodge only gets two stars because the room was lovely - NO other reason! Along with my daughter and her partner we booked a ”Lazy Sunday” deal but there was nothing lazy or leisurely about it - more pandemonium than peaceful. I rang a few days before to check how accessible my room was as I explained I had limited mobility. They said they had a function on during the evening of our stay and kindly upgraded us to a better room free of charge to be away from the noise...the only good bit! However, they failed to mention that it wouldn't be possible to get any food in the Lodge itself and that we'd have to go the the Inn up the road (which was too far for me to walk). My husband kindly offered to be designated driver which was disappointing but there was no other choice. We arrived about 3.15 for a Sunday lunch booking at 4.45 and hubby drove us to the Inn. At 4.10 my daughter went through to the restaurant to let them know we had arrived and would come through for our lunch shortly. At 4.40 we went through to be told there was no reservation for us!! The two girls on the restaurant reception had no explanation and said ”we only work Sundays” We were kept standing for about 20 minutes (difficult with limited mobility) until they found the manager who eventually worked out that when my daughter had told them we had arrived they had cancelled our booking! There were two weddings on that evening aside from the Birthday party at the Lodge so the place was heaving. We were seated for dinner and, to be fair, that was OK until we came to pay. We had incurred some extra drinks charges and also some supplements over and above the deal we had paid for. My husband gave my daughter his credit card to pay the bill and another 20 minute wait ensued as they couldn't work out how to sort it (never did manage to reconcile it!). While we were dining one party left the restaurant in disgust without paying and several members of staff told us what a terrible day they were having!! After a couple of hours over at the Inn we wanted to go back to the Lodge for the rest of the evening so we rang across the road to se if we could get a drink anywhere. We were told that provided we didn't disturb the Birthday party in any way we could sit and order drinks in Reception. We arrived in Reception and they came to take our drinks order. We ordered some beers but were told that there wasn't any beer as it was all for the Birthday function. Understandably we were a bit put out but asked for some red wine. We were told that they only had Merlot (possibly the only wine in the land I wont drink! We said no the the Merlot but I asked if we were ok to drink a bottle of shiraz that I had in the car from a wine shop visit earlier that day. I was told we could but that we would be charged corkage. I challenged this as I explained that we trying very hard to spend money with them but nothing was available!! They did agree to let us drink the wine a