Citadines Prai Penang Reviews

Response from Property: Hi Nana_nano, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our 2-Bedroom Executive comfortable for your family and that the parking and room access were convenient. Your positive feedback on our surroundings, amenities, cleanliness, and service means a lot to us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you and your family again soon! Best regards, The Management.

Response from Property: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and the service provided by our front desk team. However, we sincerely apologize for the issues you encountered with cleanliness and amenities in your room. We appreciate your stay and hope to have the opportunity to provide you with a much better experience in the future. Best regards, The Management

Response from Property: Dear Guest, Thank you for your review and for highlighting the positive aspects of your stay, 24 hours complimentary coffee at the lobby, nice views, great security, and convenient parking. We’re also glad you appreciated our new facilities.We’re sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable, and we will work on improving the variety and quality of our breakfast offerings. We hope to welcome you back for an even better experience in the future. Best regards, The Management.

Response from Property: Hi MyGuest, Thank you for sharing your feedback! We're delighted to hear that you had a nice stay and enjoyed the spacious room. It's great to know that the surrounding area made it convenient for you to explore and find restaurants easily. We hope to welcome you back for an even better experience in the future. Best regards, The Management.

Response from Property: Hi Fibby95, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent service and found our staff friendly and helpful. Your kind words mean a lot to us ❤️. We can’t wait to welcome you back again soon! Best regards, The Management

Response from Property: Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and comfortable environment during your stay. It's great to know our location near Icon City and Auto City added convenience for dining and food delivery. We look forward to welcoming you back soon. Best regards, The Management

Response from Property: Hi Burhan Azmin Rosli, Thank you for your wonderful review and for choosing to stay with us again! We're glad to hear you enjoyed the spacious 2-bedroom apartment and the amenities, especially the cleanliness of the room. We hope to welcome you back soon again! Best regards, The Management

Response from Property: Thank you for your review! We're glad to hear you enjoyed the spacious 2-bedroom apartment, comfortable and clean. We look forward to welcoming you again soon! Best regards, The Management

Response from Property: Hi Kerol5303, Thank you for sharing your feedback. We regret that your experience did not meet expectations. While our lobby is designed for a compact and cozy ambiance, we understand it may not suit everyone's preference. We apologize for any shortcomings with breakfast and will review this with our team to improve. Regarding halal cuisine, we’re happy to assist with recommendations for nearby options in the future. We value your input and hope to better serve you next time. Best regards, The Management

Response from Property: Dear Guest, Thank you for your wonderful feedback! We're glad you loved our convenient location and found it easy to access Grab and GrabFood. It's great to hear that our clean and well-equipped rooms met your needs. We can't wait to welcome you back for another stay! Best regards, The Management

Response from Property: Hi Nicholas, thank you for sharing your feedback. We sincerely apologize for the aspects of your stay that fell short of expectations, particularly the cleanliness, limited amenities, and parking challenges. Your comments are important to us, and we will address these issues with our team to improve our services. We hope to have the opportunity to provide you with a better experience in the future. Best regards, The Management

Response from Property: Hi Noor Roslinda Amir, Thank you for your perfect rating and kind words about our surroundings, amenities, cleanliness, and service! We're delighted you enjoyed the spacious and clean room, as well as the convenience of nearby shops and restaurants. We appreciate your feedback on breakfast and will work on improving it to better meet your expectations. We hope to welcome you back soon. Best regards, The Management

Response from Property: Thank you for your feedback! We’re thrilled that your colleagues enjoyed the surroundings, amenities and cleanliness! We hope to welcome you and your colleagues back soon!

Response from Property: Thank you for your kind review! We're delighted to hear you enjoyed the cleanliness, comfort, and amenities of our 2-Bedroom Executive. We look forward to welcoming you back for another stay! Best regards, The Management