Citadines Prai Penang Reviews

Response from Property: Hi Lara Su, Thank you for your fantastic review! We’re delighted to hear that you had such a great stay in our Studio Premier King room. Your kind words about our friendly reception team, cleanliness, and spacious comfort truly mean a lot to us. We’re also thrilled that you enjoyed our rooftop swimming pool—it’s definitely a guest favorite! We look forward to welcoming you back for another perfect stay soon. Best regards, The Management

Response from Property: Hi Peng Ming Khong, Thank you for taking the time to share your feedback! We’re thrilled to hear that you found our service excellent, especially our helpful concierge team. Your kind words truly encourage us to keep delivering great hospitality. We’re also glad you were satisfied with our facilities and cleanliness. We always strive to enhance our guests' experience, and your feedback helps us improve even further. We look forward to welcoming you back for another pleasant stay! Best regards, The Management

Response from Property: Hi TravelStyL3z, Thank you for sharing your experience with us! We're delighted to hear that you had an excellent stay and found our location convenient for exploring Bukit Mertajam before heading to Georgetown. We appreciate your feedback on our amenities and will continue to improve to enhance our guests' experience. We look forward to welcoming you back on your next visit! Best regards, The Management

Response from Property: Hi Nana_nano, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our 2-Bedroom Executive comfortable for your family and that the parking and room access were convenient. Your positive feedback on our surroundings, amenities, cleanliness, and service means a lot to us. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you and your family again soon! Best regards, The Management.

Response from Property: Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and the service provided by our front desk team. However, we sincerely apologize for the issues you encountered with cleanliness and amenities in your room. We appreciate your stay and hope to have the opportunity to provide you with a much better experience in the future. Best regards, The Management

Response from Property: Dear Guest, Thank you for your review and for highlighting the positive aspects of your stay, 24 hours complimentary coffee at the lobby, nice views, great security, and convenient parking. We’re also glad you appreciated our new facilities.We’re sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable, and we will work on improving the variety and quality of our breakfast offerings. We hope to welcome you back for an even better experience in the future. Best regards, The Management.

Response from Property: Hi MyGuest, Thank you for sharing your feedback! We're delighted to hear that you had a nice stay and enjoyed the spacious room. It's great to know that the surrounding area made it convenient for you to explore and find restaurants easily. We hope to welcome you back for an even better experience in the future. Best regards, The Management.

Response from Property: Hi Rozita, Thank you for your fantastic review! We're delighted to hear that you found the room clean, stylish, spacious, and comfortable. It’s also wonderful to know that our service met your expectations. We look forward to welcoming you back for another perfect stay! Best regards, The Management

Response from Property: Dear Guest, Thank you for your perfect rating and for sharing such wonderful feedback! We're thrilled to hear that you found our Studio Premier King to be an excellent and convenient choice. Providing a high-end and comfortable stay is our top priority, and we're delighted that you had a great experience. We look forward to welcoming you back for another fantastic stay! Best regards, The Management

Response from Property: Hi Viking Lai, Thank you for taking the time to share your feedback. We're glad you enjoyed the spacious and quiet room, as well as the stunning rooftop views from the swimming pool area, If there were any specific areas where we could improve, we would truly appreciate your insights. Your feedback is invaluable in helping us enhance the guest experience.We hope to welcome you back for an even better stay in the future! Best regards, The Management

Response from Property: Hi Fibby95, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our excellent service and found our staff friendly and helpful. Your kind words mean a lot to us ❤️. We can’t wait to welcome you back again soon! Best regards, The Management

Response from Property: Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and comfortable environment during your stay. It's great to know our location near Icon City and Auto City added convenience for dining and food delivery. We look forward to welcoming you back soon. Best regards, The Management

Response from Property: Hi Burhan Azmin Rosli, Thank you for your wonderful review and for choosing to stay with us again! We're glad to hear you enjoyed the spacious 2-bedroom apartment and the amenities, especially the cleanliness of the room. We hope to welcome you back soon again! Best regards, The Management

Response from Property: Hi Kerol5303, Thank you for sharing your feedback. We regret that your experience did not meet expectations. While our lobby is designed for a compact and cozy ambiance, we understand it may not suit everyone's preference. We apologize for any shortcomings with breakfast and will review this with our team to improve. Regarding halal cuisine, we’re happy to assist with recommendations for nearby options in the future. We value your input and hope to better serve you next time. Best regards, The Management