Wyndham Properties in Bukit Fraser

Coming for birthday celebrations and special remarks any special arrangements can be prepare prior arriving however no respond from hotel at all. Staff here are not attentive enough and not quite hospitality orientated. On the day we checking in, lift is under repair and we are with our luggage and our floor is 3rd floor, none of the staff offering help at all. And dint give any alternative just ask us to wait till lift is resume. So giving a very bad impression at the first sign. Not sure how they claim the best service hotel. Location are right the middle of town si this is the plus points. Food wise do not expect much as the breakfast option are kinda limited and chicken also bit overcooked bit hard to chew.