Guest User
February 18, 2024
This hotel is not recommended, not recommended, not recommended
The originally booked room was very small. After being introduced by the waiter, we upgraded to a superior room named "Bukhara". However, the waiter did not tell us that the room above was a restaurant. It was a complete disaster😫, with all kinds of dragging tables and chairs and all kinds of walking noise. At 11:30 in the night, I really couldn't bear it, so I went to the front desk to complain. A person who may be the manager came and told us that if we change rooms, the price difference will not be refunded. What the hell are you bullying Chinese people who don't understand English? , or bullying the Chinese people for not having money? I tried my best to reply him in English, either stop the noise now or change rooms~ Really, I found that I can’t be cowardly outside, and I must protect my legitimate rights and interests.
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