LanaStar13
March 25, 2024
The only plus is the comfortable bed with snow-white linens. Everything else is only 3, and the service is generally 1. The hall is beautiful, from the outside the building looks entourage, but inside, on the floors, it’s terrible 🙉. The elevators are old, but they could be restored somehow. Everything on the floor is shabby. There are no slippers, no bathrobes, no kettle in the room and not even water. The refrigerator is empty! It’s damp, the smell is like visiting grandma in the village. What 5 stars?! What are you about?! The towel in the bathroom on top was gray, frayed with threads🤦♀️. I checked in late at night and went downstairs to ask for water. They brought me a small bottle and told me it would cost 1800 Argentine pesos😡! I didn’t take breakfast, but the next morning I decided to try it. I asked at the reception if it was possible? Yes of course without problems. The choice is poor. Only scramble and hot bacon. Baking is not very good🥴. As soon as I sat down at the table, a girl came running up to me and asked for my number, then she started shaking papers in front of me and saying that I didn’t have breakfast. I calmly replied that I was aware. She started writing the price, but I already knew. 20450 pesos. She ran away, but then came running again with checks for me to sign. Is this generally normal for this level of hotel?! As if I would run away and not cry! Breakfast was ruined and so was my mood. Imagine my surprise when, at check-in, I was given a bill for 61 thousand pesos😡😡😡! What it was, I don't know. But then the girl asked how many times did I have breakfast?! Do you even work there separately from each other?! Ugliness! The neighboring 3-star hotel did not have such horror! I had breakfast calmly, I just wrote down the room number and that’s it. When leaving, I calmly paid. I left my suitcase for a couple of days, and only then read reviews about thefts. I was worried, but thank you 🙏 everything turned out fine. Do not book this hotel under any circumstances, there are others nearby that are more expensive and cheaper, but definitely better!
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