I stayed for 4 nights.
The hotel's location is great. It's right in front of the subway station, making it easy to go anywhere, and tram line 23's terminal is right next door, so you can conveniently visit Margaret Island.
The Gellért Eastern station being right in front is also a plus.
The reason I booked this place was to take a train to Croatia, and having the station nearby was excellent.
I requested a room near the elevator when booking, but I was assigned the farthest room diagonally. My request for a change was denied, which made my whole trip inconvenient. It felt like walking from the elevator to my room was farther than walking from the hotel to the subway station.
When I asked to store my luggage briefly after check-out because I still had time before my train, I was just told there were lockers over there. It turned out they were paid, and so expensive that I couldn't use them. Generally, the staff felt unfriendly.
The food was decent, and the bread was tasty, but the menu was exactly the same for all 4 days, which felt a bit repetitive. Still, I always ate well and heartily, and the restaurant staff were all diligent and efficient.
The cleanliness was an issue; the coffee pot and other utensils were covered in dust. I wasn't planning on using them for hygiene reasons anyway, but the dust on the table looked very dirty. There was also a lot of dust on the chairs and floor.
Room cleaning is free upon request, so I requested it every day when I went out. On the second day, I left 10 euros on the table and asked for the sheets to be changed and the floor to be thoroughly cleaned, and they did a good job. They do a good job if you ask them to.
Overall, it was a satisfactory stay. I had a good rest for 4 nights and 5 days in Budapest!!
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