Karel de Grotelaan 25/27, Brussels, Brussels-Capital Region, 1000, BelgiumView Hotel Details
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1 night
New Hotel Charlemagne Guest Reviews
3.8/5
Good
40 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service3.9
Cleanliness3.7
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All reviews(40)
Positive reviews(14)
Reviews with photos/video(4)
Lee Faith
City Room
Stayed in سبتمبر 2024
Solo travellers
11 reviews
4.0/5
Very Good
Posted on 22 سبتمبر 2024
Location is strategic to all public transports , restaurants and shopping streets . Near to tourist attractions .
The toilet’s water flushing noise every 10 minutes . Very disturbing.
Anonymous User
City Room
Stayed in يونيو 2024
Family
1 reviews
3.5/5
Posted on 4 يونيو 2024
Conveniently located near a metro station, making it easy to get around the city and the bathroom and room were quite clean. However, despite locking the door and hanging the “Do Not Disturb” sign, the cleaning staff entered our room early in the morning. And the toilet flushing system was bit unreliable, sometimes not working properly.
Guest User
Club Room
Stayed in ديسمبر 2024
Solo travellers
1 reviews
3.7/5
Posted on 8 ديسمبر 2024
All went well, although the room was quite noisy due to street and heating sounds
Fayssal
City Room
Stayed in مايو 2024
Couples
10 reviews
3.0/5
Posted on 17 مايو 2024
Globally ok, nice reception,
the parking for car was full,
bed needed more cleaning and parfum
bathroom clean but WC water problem
TuscanoJessica
City Room
Stayed in أكتوبر 2023
Business travellers
3 reviews
4.2/5
Very Good
Posted on 18 أكتوبر 2023
Nice experience, mostly for an excellente service. Rooms are quite old but still nice.
Guest User
City Room
Stayed in ديسمبر 2023
Business travellers
1 reviews
3.5/5
Posted on 12 ديسمبر 2023
Okay place to stay for a night, but it doesn’t live up to its own description as a luxury hotel.
Omar Hamo
Club Room
Stayed in مايو 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on 19 مايو 2024
Always nice to stay at NH. Perfect stay, with the professionalism and flexibility of the staff, transport and restaurants just a stone's throw away...
🫶🫶🫶
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Guest User
Club Room
Stayed in سبتمبر 2023
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on 11 أكتوبر 2023
Very clean and quiet hotel, worth staying. Breakfast is an American buffet with many varieties and fruits. Nuts are complete and there are various scented teas. There are different flavors of yogurt, will come again next time.
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Jamie
City Room
Stayed in أبريل 2023
Other
8 reviews
5.0/5
Outstanding
Posted on 1 مايو 2023
Friendly staff, fantastic location. Spacious and clean rooms.