Hotel Van Cleef

One of the nicest hotels I've stayed in. It is among the 150 hotels that must be seen by tourism authorities. History, decoration and service are in perfect harmony with each other. You can master the details in photos and videos. The service quality is top notch. The employees are incredibly educated and cultured. A hotel that has been a family for years, with its building and employees dating back to the Van Cleef dynasty.This luxury boutique hotel where style comes with substance, where classical is mixed with contemporary and where cutting edge facilities are combined with good old-fashioned service standards.

This hotel is amazing. This ranks as one of the top 3 hotels we have ever enjoyed after many years and countries of travel. Upon check-in, the staff not only made sure our luggage made it to our room before we opened the door, but when we inquired about restaurant recommendations, they asked about our food interests and made reservations for us at fantastic places nearby that were obviously frequented by locals, not just tourists. The breakfast (pastries, buns, fruit, coffee, and eggs benedict) was out of this world. In the evening, sitting on the canal with a cocktail was made even more comfortable when the staff, noting the chill, provided us with blankets without having to request them. The decor is so chic it could be on the cover of Architectural Digest. The quiet location on a side street is a 5-15 min walk to all of the central historical sites. Although this hotel is not inexpensive, we splurged and upgraded to a canal-view room. Even so, we felt our money was very well spent. We would highly recommend Hotel Van Cleef to anyone looking to stay in a quiet, upscale, comfortable, and well-appointed hotel located in a central location.

I’m not one to spend time writing reviews, but I feel this hotel was so outstanding, it was due. The hotel is immaculately decorated with every detail tended to. While you may often find facilities in excellent shape, the service was outstanding and definitely sets this property apart. The owners and staff went out of their way to make you feel welcome and accommodated every need, even without request. Our weather was not an excellent, so we did not get to enjoy the outdoor patio adjacent to the canal, but the view was quite lovely. Our highlight was the daily breakfast and related service. Additionally, the evening cocktail hour was extremely relaxing and welcoming. The staff made excellent recommendations as far as restaurants and travel arrangements. If we find ourselves back in Bruges , we will definitely stay here again.

From the moment we arrived, great personal experience, very helpful staff nothing is room much even anticipating our every need and taking time to get to know their guests. Hotel a very short walk from main sites, 5 minutes. Very well appointed, good toiletries and good quality tea in room. Eclectic design and spotless. Good recommendations for dinner, take they’re advice as there are a lot of ropey restaurants in Bruges.

Great Hotel and even better service. Nothing was too big of an issue. Even when we had an issue charing our car they were so helpful and could not do enough for us. Room was spacious and the internal areas were well decorated. Breakfast by the river was loverly. Only down side i could say about the place is it was a little bit furhter from the center of town then others but the hotel makes up for that in eveyr other way. Would defo stay again and would recommend.

The Service is impecable! Chose this hotel to propose and it exceeded expectations. The property is spectacular, interior design is first class and the staff is what really rounds up the five star experience. Will definitely recommend and hope to return soon.

Hotel Van Cleef set the bar high for all future hotels. My boyfriend and I stayed in the Luxury Canal Suite #1, which overlooks the canal. You can't beat the view or the comforts and design this hotel provides. From top amenities such as Penhaligon's soaps to a very stylish (and good) espresso machine in suite, you feel right at home. Bed was comfortable, showers were hot, and my large bathtub also had canal views! As you wander around the hotel lobby, sitting rooms, and restaurant/bar, you'll find it hard to leave because of the beautiful decor and friendly staff. I highly recommend having breakfast here every day whether you like a light meal with breads, fruits, cheese, or something made to order such as bacon and eggs. This food was the best meal we had during our 3 days in Bruges. Nicoletta prepares the meals with precision and care using the finest and freshest ingredients. Last but certainly not least, I want to give my warmest thank you to the staff for making us feel like family. Frederik started everything off right with initial communication via email. He's kind, clear, and always responds quickly. Lucas, Rebecca, and Benjamin made us feel so welcome throughout the entirety of our stay. They provided easy check-in, great local recommendations, and were always there for whatever our needs. Arnaud is the man behind the very stylish decor. You might even be lucky enough to meet an adorable dachshund who made my visit complete!

We had an excellent 3 days at the Van Cleef hotel. The public rooms are beautifully appointed and the bar cosy and welcoming. The staff couldn’t do enough. Lucas, Rebecca and Benjamin were great. One minor issue with the hot water was dealt with promptly. This is a fabulous hotel which we will definitely go back to

We had an excellent stay at Hotel Van Cleef. The hotel is well located and just a 10 minute walk to the centre of the town. It is conveniently located for great restaurants. The room we were allocated was very comfortable, although generally the hotel feels a little cluttered and slightly outdated in its decor. HOWEVER everything is comfortable and clean and the standard of care from the staff is excellent. Nothing is too much trouble. They are all brilliant, offering help and advice, booking restaurants and trips. I would defo use this hotel again.