Holiday Inn Express Hotels in Bristol

Little expensive for one night stay, but the room was fantastic, the staff were friendly helpful and did what I asked ( I’m allergic to feathers so they changed the bedding for me when I asked ) very grateful thank you. We were able to come and go as we pleased, smoking area for my friends was perfect . Thank you I’m hoping to come back for my birthday on October 8th I can’t wait xx

Honestly, the team here at the Mercure have gone above and beyond. I’m here for a business trip as I’m attending a trade show within the hotel and I have found the whole experience brilliant. I checked into my room but my toilet had a bit of an overexcited flush, the maintenance team came out to rectify but they upgraded my room without hesitation. I mentioned that I would be back here in 4 days time to stay due to my sister getting married around the corner and when I say that they are pulling out all the stops for her for that evening before the wedding, that isn’t even the half of it. I can’t say too much incase she reads this review beforehand but thank you a million times to Mahin and Stan for everything you’re doing for her. You’re making a Big Sister and her favourite person very happy! We’ll definitely be back!

One of the best hotels to stay in Bristol and it was the best and it was near to the railway station and east access to all places to visit by walk or taking local transport.. I would recommend it if you are are coming as family and group of friends this hotel is best.

The staff were great the receptionist was marvellous plus the breakfast staff and managers were so helpful definitely the place to stay In Bristol!!! Thankyou

Marriott's Derta Hotel is located in the center of Bristol. The transportation is very convenient. There are large shopping malls nearby. The service of the hotel is also very good, but the facilities are a bit outdated. This time I came to Bristol for the Aircraft Museum and the Britannia Steamship. These two places are really worth taking children to see.

Great location just by Temple Mead Station and a short walk to the 'bright lights of Bristol' Staff are very helpful especially the gentleman behind the front desk who helped us get a taxi on the 'wet' graduation day. Staff at the bar especially the young lady who put in the hours there were very personable and helpful. Breakfast was plentiful and freshly cooked. Highly recommend this mid priced hotel

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

My partner and I have just returned from a very enjoyable weekend in Bristol(19th-21st Aug). We stayed here back in July this year so decided to return. We recommended the hotel to two friends who came and stayed there as well. We had room 213 which is at the back of the building but as we only needed the room to rest it didn't matter. The room was clean and very comfortable with a good shower. Check in was simple and the staff were very pleasant. We like the idea of the hotel having its own ironing room which we used whilst there. We used the bar on the Friday night when we returned to the hotel, Two double Hendrick gins and a mixer was nearly £20.00 ! But I suppose that's city prices for you. We are looking forward to returning in October for another enjoyable time. Thankyou to you all at Ibis Temple Quay.

We visited Bristol to celebrate my birthday weekend, so we booked a “deluxe” king size room for three nights. On arrival the hotel was very impressive with good car parking facilities and a very classy reception area. Check-in was friendly and efficient. There was just a slight confusion over the late check-out time – the website said 4pm, the receptionist thought it was 3pm. The reception is well attended and they were highly responsive when dealing with an issue with one of the lifts. There was a loud noise inside the lift one evening between floor 4 & 5 (a bit of a worrying sound of metal hitting on metal). It was great to see a lift engineer on-site bright and early the next morning attending to it. The bedroom was very spacious with lots of storage, a very comfortable super-king size bed and a clean bathroom. However, the main problem with the room was how dimly lit it was and the scruffy state of the furniture. It was difficult to see well enough in the room to put make-up on, which meant I had to wait for my partner to finish in the bathroom before I could use the better illuminated bathroom mirror. The dark wooden furniture was badly scuffed and warped; the chair was scruffy with peeling leatherette - surprisingly tired furniture for a Deluxe room. There was a lot of damage to the bathroom door (big dent in the wooden panel), scratches in the sink and broken robe hooks – not exactly deluxe fittings. Also the bathrobes were very small (approx size 14). When we came to pack up to leave we had to get a torch out to check in cupboards etc to make sure we hadn’t left anything behind – it was too dark to see inside the cupboards without a torch even though we had the curtains open and lights on. Unfortunately it was then that we saw just how extremely dusty the room was. The lampshades were very dusty. I doubt the area beneath the desk/dressing table had been vacuumed for months (lots of clumps of dust in the area where you put your feet). We were disturbed by just how much dust we had spent the last three nights sleeping with so, out of curiosity, we moved the bed to check underneath and discovered another very thick build up of dust and a roast potato from a previous guest’s dinner stuck to the carpet. There is an Eco option to not have housekeeping done each day which we welcomed at the time, as it meant we didn’t have to wonder when the cleaner would come in if we wanted to have a lie in. However, if I’d have seen the levels of dust in the room on arrival, then I would have asked for a cleaner to come in and give it all a good vacuuming. Apart from the disappointing dust and shabby furniture we enjoyed our stay because of the extremely comfy bed, excellent breakfast in the delightful Kiln restaurant and on-site car parking. It’s also a good location for visiting the city. But I’d need some reassurance that the housekeeping issues will be attended to before we contemplate a return visit.