Grand Plaza Hotel & Conference Center

The hot tub was not working and the jacuzzi tub in the room didn’t have a drain plug in it. The Maintenace fixed that for us. Older property but quiet and room was nice. Bed was comfortable.

The pool had to much chlorine in it and the smell was burning my eyes by just standing in the pool areas. the bottom of the pool was kind of rough as well. We opened up the doors to air it out and it helped. We had a soaker tub in one of the bathrooms and we couldn’t use it. The plug was missing but I didn’t ask or say anything bc the jets were dirty inside that I wouldn’t have let my kids use it anyways. It would have been nice to enjoy it though. The room overall was okay. The beds were comfortable and rooms very spacious. We will be back for those reasons. The hotel is in a great location. My husband said the breakfast was good and he enjoyed it as well. It was neat to go to the top floor to eat. Overall we enjoyed our stay and we would stay again

AC was good. Pool was COLD. Breakfast was just ok. Rooms were nice, although the beds were very very firm.

At check-in, I was greeted by the friendliest staff! Wonderful people! Rooms were clean and comfortable. Highly recommend to anyone and will be coming back here on our next visit!

Room was clean and nice, beds just ok, staff professional. Hall walls and carpet could use some attention. Parking lot was difficult to get around, not enough spaces, and very uneven (hilly).

It is old and showing age. Room door though lockable had very loose fit. AC/heater made a constant noise even when not in operation. Poor attention to detail; example the room phone had not been properly cleaned and the WiFi password was not written down on the room key folder nor was it anywhere in the room. I tried calling the front desk (on the dirty room phone) but was unsuccessful as there wasn’t any dial number information on the phone or anywhere in the room.

Hotel is not fully running yet. No proper breakfast served. Not worth spending your money staying here

Friendly, helpful staff, comfortable rooms, and a gorgeous view of Branson from the continental breakfast on the 9th floor!

Staff was welcoming when checking in. Room was clean. Beds were very comfortable. Weekend hot breakfast, not a huge variety but it was good.