Name: Springdale Serviced Residence
Address: Guangzhou, China
Rating: 8.6

Thailand

Bangkok

Vietnam

Hanoi

China

Guangzhou

Shenzhen

Ho Chi Minh City

Suzhou

I stayed in a one-bedroom apartment for ten days, and the staff cleaned my room meticulously every day. The lobby staff were also very friendly and proactive in offering assistance. The in-room facilities such as the air conditioning, shower, TV, and washing machine all worked perfectly, though the Wi-Fi was a bit weak. 

I recommend going to the restaurant for breakfast before 9:00 AM, otherwise, you'll have to queue. The quality of the buffet breakfast was good, but the variety wasn't extensive, and the restaurant isn't very large for the number of guests it serves.

Overall, my experience was excellent. There are two large shopping malls nearby with a supermarket, plenty of restaurants, and even massage parlors.

The hotel offers fully equipped apartment-style rooms. All the hotel staff are friendly and helpful. The single rooms are located in Building C, and the security is top-notch!

The hotel is beautiful, bright, and contemporary. We couldn't check into our room immediately upon arrival, but we were able to leave our luggage at the reception desk while we went into the city.

We had a spacious family room with a king-size bed and a bunk bed. The mattresses on the bunk bed were incredibly hard, offering no give at all when you sat on them. This took a lot of getting used to and wasn't very comfortable. The double bed was also firm, but slightly less rigid than the bunk bed mattresses.

The restaurant on the 15th floor is good, with a decent variety of options on the menu. The view from the rooftop terrace and inside the restaurant is absolutely stunning! The swimming pool is on the same floor as the restaurant, also offering fantastic views. The only downside is that there are only a few sun loungers available.

The coffee shop on the ground floor is nice and convenient. The coffee is delicious, and there's a wide selection of drinks. They also have croissants and other treats to go with your coffee. Prices are a bit higher than average. The hotel offers a shuttle service that runs hourly along a specific route, dropping you off at two BTS stations and the ARL (Airport Link), among other places. You can easily walk to the ARL station, it's about a 10-minute stroll, and you'll even pass a good breakfast spot along the way.

The hotel is a bit further from well-known malls like MBK and Icon Siam, as well as Chinatown and Khao San Road. However, if you take the ARL and then transfer to the BTS, you can be in Chinatown in about 35 minutes. A 7-Eleven is located opposite the hotel, and there are many street food stalls on the street outside. Many locals pick up food there or even sit down to eat.

The gym is good, open until 9 PM, and has air conditioning.

The rooms were cleaned daily, and the beds were made. They always neatly arranged our nightwear on the bed in decorative shapes.

Aside from the hard mattresses, we really enjoyed our stay at the hotel. We would definitely recommend it.

Excellent! Very convenient for getting around, with a tuk-tuk shuttle service to the subway. I stayed for a week, and the overall hotel service was great. The room had cutlery and knives, so it was fine to cook simple meals. The Japanese-style rooms have bathtubs, making it feel like coming home to Tokyo. The washer-dryer combo was very convenient. There are two 7-Elevens right outside. I bought some beer and drinks for the fridge and enjoyed the view every day – this time from the 16th floor, and the scenery was amazing! The infinity pool was also great; my little one went for a swim every day. The gym was quite comprehensive too. All in all, I'll definitely stay here again next time.

Absolutely fantastic! Even though the hotel is a bit older, the service was incredible. They even helped us find a lost ring 💍 – they actually found it in a trash bag, which shows how dedicated they are! The location is super convenient, and there's a great pad kra pao stall right outside the door. I'll definitely stay here again next time.

Staff are so so lovely   . 

Balcony & washing machine are so handy . The rooms are very generous sizing .

The washer pressure & temp were so so good. 

Breakfast choices are rotated from day to day . So you never get bored. 

Everything you need is in the street . I like the 1st massage place . 

It’s way to get or order transport & the lovely door people will help 💜

Bed was abit hard for me but you can ask for a pillow topper . 

Pool looked lovely but I didn’t go in

The place is huge inside! It has a kitchen, dining table, living room, two bathrooms, and two bedrooms. The kitchen is fully equipped with pots, pans, and a big fridge. The breakfast buffet is also pretty good. I highly recommend it to everyone, and it's really close to the city center.

My main criterias for choosing hotels in Vietnam is space and cleanliness - Somerset exceeds expectations here. will point out that you will need to request toiletries and slippers on arrival since they don’t include by default. The location isn’t the most central but it’s good as a base.

The facilities are complete, and the rooms are spacious, clean, and comfortable. The staff at the front desk, housekeeping, and the doorman are all incredibly friendly. The pool is a bit cold for this weather. The breakfast restaurant is a little small, but the breakfast quality is quite good. You can borrow bicycles for free, and there are a few roads nearby with less traffic that are suitable for cycling. There are quite a few unfinished buildings around West Lake.

It was a bit difficult to get a taxi on the morning of Chinese New Year's Day, probably because everyone was visiting relatives ^_^

A small suggestion: it would be great if there were some instructions for the kitchen appliances. We spent a long time trying to figure out how to turn on the range hood, and a staff member eventually had to help us. It also took a while to figure out how to use the induction cooktop.

Overall, it's very good.

As someone who has stayed across multiple CapitaLand and Somerset properties over the years, I usually have a fairly clear benchmark of what to expect in terms of layout consistency, operational standards, and guest experience. Unfortunately, my recent stay at Somerset Haizhu Centre Guangzhou fell noticeably short of that brand standard.

Starting with the physical condition of the unit, the overall upkeep feels tired. The tiles and grout in particular were visibly dirty in several areas, which immediately gave the impression that the property is overdue for a proper refresh or renovation. For a serviced residence positioned under the Somerset brand, this is quite a basic maintenance expectation that was not met.

The apartment configuration also felt oddly thought through. A two bedroom unit designed for four guests, yet only one bathroom is provided. At the same time, there are three televisions in the unit, which feels disproportionate and not particularly practical from a guest usability standpoint. It is one of those setups where design decisions seem disconnected from actual guest needs. If this is the actual configuration, it would be more honest and guest friendly to label it plainly as a “两房一厕套房” rather than a “两房豪华套房” that implies a higher level of convenience than what is actually provided.

Operationally, there were several gaps in service delivery. At check in, there was no clear explanation of facilities, no proactive sharing of key information, and even basic essentials like the WiFi password were not provided until I had to ask for it myself. These are small touches, but they significantly affect the overall arrival experience, especially for a serviced residence.

Housekeeping provisioning was also inconsistent. For a four person booking, only three towels were provided. Similarly, there were only two glasses in the bathroom area, and no cutlery or basic kitchenware setup was provided, which is usually standard across Somerset properties. These inconsistencies make the stay feel more like a partially serviced apartment rather than a fully serviced residence.

On the facilities side, the gym not operating twenty four hour access is another miss, particularly for business or long stay guests who expect flexibility. The in room amenities also need attention. Hot water in the shower was only reliably consistent for about ten to fifteen minutes before turning noticeably cooler, which makes longer showers inconvenient.

There were also very limited charging options in the room, with no proper USB or conveniently placed plug points for modern device charging needs. This is increasingly a basic expectation in serviced accommodation today.

Overall, while the location and brand affiliation might set certain expectations, the execution at this property does not reflect the usual Somerset standard I have experienced elsewhere. In its current state, it really feels like the property requires a significant operational reset and likely a refurbishment to align back with brand positioning and guest expectations.

This hotel was perfect for attending Chen Chusheng's concert. It's just one subway stop from University Town, so getting back to the hotel quickly after the show was a breeze. A big shout-out to Guangzhou's excellent management; the order was fantastic! The hotel's location deserves full marks – it's right by subway exit A, super close! 😁 The higher floor offered great views, and the room was spacious. The breakfast had delicious bread and waffles 🧇, tasty freshly made rice noodles, and plenty of fruit. We enjoyed the views while we ate. Both the floor staff and the ground floor attendants were very friendly. If you have time, you can also walk along the greenway on the island. The only downside is the price, around 500 a night, but overall, it was a good experience.

The apartment is very spacious. Main room has ensuite bathroom with bathtub. Toilet with electronic bidet seat. Second bedroom has a super single bed, we paid for an extra bed. Second toilet in kitchen is clean. Well equipped kitchen. There is washing machine and dryer as well. Just that the carpet is a bit worn out and initially there is a weird smell upon entering the apartment but after opening the windows & airing the place, all is good. Aircon and shower works well. Overall is great for us. There are security at lobby which is great. Staff are friendly and professional. Location is great. Steps away from VT101, walking distance to Grand View mall, many shopping malls and metro station.

Somerset

Columbus

global_brand_tdk_title

Atour properties

YiSuBoTing properties

GOLIND properties

YUEYINGJIUDIAN properties

Crown Regency Hotels and Resorts properties

Lakeshore Hotel properties

RENJOY HOTEL properties

Oakwood properties

AUSOTEL properties

Travelodge Hotels Asia properties

pingcuokangsang properties

Atlantica Hotels and resorts  properties

Thank hotel premium properties

Horison Hotel properties

Pestana Hotel Group properties

Kaiyuan Life properties

yuexianghotel properties

Gargallo Hotels properties

Crowne Plaza properties

Hyatt properties

Hotel Brands

Johor Bahru Hotels

Singapore Hotels

Shanghai Hotels

Kuala Lumpur Hotels

Guangzhou Hotels

Bangkok Hotels

Tokyo Hotels

Seoul Hotels

Beijing Hotels

Taipei Hotels

Shenzhen Hotels

Chengdu Hotels

Osaka Hotels

Ho Chi Minh City Hotels

Hangzhou Hotels

Chongqing Hotels

Hong Kong Hotels

Nagoya Hotels

Kunming Hotels

Bali Hotels

Popular Cities

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}}, ${{cityName}}

Hotels with ${{facilityName}} in ${{cityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Swipe up to see more

Enter your dates for the latest hotel rates and availability.

Choose your dates to see the latest hotel prices and availability.

Choose your dates to view the latest prices and availability.

Find Best Hotels in ${{cityName}}

Your recent searches

10 Best Hotels in ${{cityName}} - Deals+Discounts | Trip.com

seo-brand-page_PC_0_0_98

Somerset properties

Top Somerset getaways

Handpicked Somerset properties in Bangkok

Somerset Rama 9 Bangkok

Somerset Ekamai Bangkok

Somerset Sukhumvit 71 Bangkok

Somerset Sukhumvit Thonglor Bangkok

Somerset Maison Asoke Bangkok

Somerset Park Suanplu Bangkok

Top Somerset stays in Hanoi

Somerset Grand Hanoi

Somerset Hoa Binh Hanoi

Somerset West Point Hanoi

Your perfect getaway: Top Somerset picks in Guangzhou

Somerset Haizhu Centre Guangzhou

Somerset Bio-Island Guangzhou

Springdale Serviced Residence

Keep Exploring

Hotel Brands

Popular Cities