Name: Somerset Hoa Binh Hanoi
Address: Hanoi, Vietnam
Rating: 9.1

Thailand

Bangkok

China

Guangzhou

Vietnam

Hanoi

Suzhou

Shenzhen

Indonesia

South Jakarta

First off, a huge shout-out to the hotel! The room truly exceeded my expectations; it was incredibly spacious and didn't feel cramped at all. The bedding was so soft and comfortable, I fell asleep in seconds. The room was spotlessly clean – a dream come true for someone who pays attention to details! The staff were warm and attentive, providing exceptional care from check-in to check-out. All in all, I was extremely satisfied with my stay, and I'll definitely choose Somerset Hotel again next time I visit Thailand!

It’s my 2nd time staying at this hotel, and although there were a few hiccups this round, overall it was still a pleasant and enjoyable experience!
The hotel staff remain as welcoming and helpful as ever. I’m absolutely obsessed with the TAO BIN beverage vending machine at the lobby!
Our room was clean, comfortable, and well-equipped with a 2-in-1 washing machine and dryer, as well as a microwave — perfect for daily convenience. However, we did encounter an issue with the dryer during our stay. The maintenance technician spoke little to no English, which made communication quite challenging, and we weren’t entirely confident that he knew how to resolve the issue.

Thankfully, the front desk care team quickly stepped in and efficiently arranged for us to move to another room within 20 minutes. They spoke good English, were patient, and handled the situation very professionally.

Once we moved to the Executive Two-Bedroom Serviced Residence, everything worked perfectly, and the rest of our stay was smooth and comfortable.
Despite the minor inconvenience, the staff’s responsiveness and warm service made our stay a great one overall.

Oh... it's hard. The hotel is very aesthetic and the first impression is great. Very nice restaurant and bar.

The room was equipped with everything you need, including bathrobes and an ironing board. Very comfortable bed. But unfortunately, I already know why there were no photos of the bathroom - it is very small, and the ceiling is probably at a height of 2.20m. And mold/dirty, dingy fugues... that shouldn't happen.

Breakfasts are tasty, but not very rich - on the plus side, different dishes are served every day. Several imported products such as Parmesan or Pepperoni.

Unfortunately, we had an unpleasant situation at the bar, where we were ignored by the staff and the door was closed ahead of time.

Honestly, I expected more. It's not a bad hotel, but I won't be going back in the future.

Amazing service by the crew! Super friendly and nice. Very very helpful and kind. The hotel is so clean and comfortable. We really enjoyed the stay here!!! Definitely recommend my friends and family to stay here next time!

Facilities: Very spacious room.
Hygiene: Spotlessly clean and no unpleasant odors, making for a comfortable stay.
Environment: Large and well-equipped with amenities.
Service: Very patient service; housekeeping and the front desk staff were incredibly friendly.
I'll definitely choose this place again on my next trip to Bangkok.

⭐️⭐️⭐️⭐️⭐️ Excellent Stay in the Heart of Bangkok!

I had a wonderful experience at Somerset Maison Asoke Bangkok. The hotel is modern, clean, and perfectly located — close to public transport, shopping areas, and great restaurants. The rooms are spacious, beautifully designed, and equipped with everything you need for a comfortable stay, including a kitchenette and washing machine.

The staff were incredibly friendly and professional, always ready to assist with a smile. The rooftop pool and gym are fantastic spots to relax after exploring the city. It really felt like a home away from home.

Highly recommended for both business and leisure travelers — I’ll definitely stay here again on my next trip to Bangkok!

My online meeting ran late, so I couldn't check out on time. Huge thanks to Jason for arranging a late checkout for me. Every time I stay here, he remembers I like extra water bottles and even puts them in my room beforehand. 100% thoughtful service! BTW, for business trips, Ascott is definitely my top choice. The rooms are spacious enough, and the smart TV makes screen mirroring super convenient!

The room has a great layout, is well-lit, and offers fantastic river views from a high floor. All the appliances are top-notch brands. The breakfast is delicious and plentiful. It's just one subway stop from University City, and the subway station, McDonald's, and Starbucks are all right downstairs.

Great location with plenty of local snacks nearby. The service was quite good, even during the National Day holiday, and the surroundings were very quiet. The only downside was that the shower area in the two-bedroom guest bathroom was a bit small and didn't have a wet/dry separation.

We stayed at Somerset Grand Hanoi in November and had a wonderful experience. Yes, the hotel is older, but it is extremely convenient—just a 7–10 minute walk to the Old Quarter and close to everything you’d want to explore. The cooler weather was perfect; we could comfortably wear shorts, and the kids even enjoyed the pool.

Our 2-bedroom, 2-bath unit on the 10th floor was spacious and practical, with a full kitchen and a washer/dryer combo—super helpful for families. The kids especially loved the ping pong table! There’s also a Quick Mart right inside the hotel, which made it easy to grab breakfast items, snacks, and even last-minute things like cough drops.

We didn’t eat at the hotel since there are so many incredible options just steps away—but that’s part of the charm of staying here.

Overall, a comfortable, convenient, and family-friendly place to stay in Hanoi. Highly recommend!

The location is still good although have to travel around 15 minutes to the town. However, we encountered heavy rain/ typhoon days during our trip. During heavy rain, there is no taxi / grab available to pick us from the hotel (I guess the area near west lake area)  to the town although the shops at the town still opens. This situation is not expected, and we have to stay in the hotel area for one day. 

Most of the hotel staff is good and very friendly , except one male staff named Eric Nguyen. He pretended to respond to you but he did not really follow-up / help you. When we asked other staff , then our question is immediately responded / solved.

A Coffee shop and a convenient store is nearby the hotel. Location of the hotel is easy to go any place in the city.

Hotel room is big and clean. We need to have brwakfast at a restaurant 20 meters away from hotel, npt so many choices.

Somerset

Columbus

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