Boutique Hotels Hangzhou

Service: The service attitude was superb, and the staff guided us through the check-in process from start to finish. Environment: The room was spacious, elegantly decorated, and the hotel was quiet and pleasant. Cleanliness: The room was spotless, and the entire hotel maintained excellent hygiene. Bedding: The sheets, duvet covers, and pillows were the best we've encountered in any hotel during this trip. The bedding felt incredibly soft against the skin, and the pillows were just the right firmness, ensuring a comfortable night's sleep. Food: While the breakfast selection wasn't huge, every item was exceptionally delicious and well-prepared. They had everything from NFC juice, milk, coffee, and soy milk to Coke and Sprite. I highly recommend the incredibly tasty xiaolongbao, and the freshly made beef noodles were absolutely fantastic – the beef was tender and soft, and the noodles had a great chew. Everyone should definitely try them! Parking: The hotel has its own parking spaces, which makes parking safe and worry-free. The most important thing bears repeating three times: You can feed squirrels in the hotel courtyard, you can feed squirrels in the hotel courtyard, you can feed squirrels in the hotel courtyard! This was a huge hit with the kids, allowing them to watch the squirrels eat up close. Finally, I'm giving a five-star review again. Hesheli Hotel received unanimous approval from our entire family, and we hope to have the chance to visit again in the future.

Finally checked into the Banyan Tree Hangzhou Xixi, which I've been longing to visit, and it was a perfect experience. Tucked away in the Xixi Wetland, with white walls and dark tiled roofs by the water, every step offers a new beautiful view, creating a full-on, tranquil, Zen-like Chinese atmosphere. The room was spacious and elegant, the bedding soft and comfortable, and a soak in the large bathtub was incredibly relaxing. The toiletries were high quality. The staff were polite and discreet, providing thoughtful service without being intrusive. Breakfast was exquisite and delicious. It's a peaceful oasis amidst the hustle and bustle, offering a true getaway vibe. It's my top choice for a vacation in Hangzhou, and I'll definitely be back.

This proactive service, anticipating guests' needs, makes you feel like you're not just staying in a hotel, but in a warm home. I left my charger when checking out, and the staff immediately called and helped me arrange for it to be couriered. In this fast-paced era, encountering such a dedicated and warm hotel team is the greatest blessing during a trip. The next time I visit this city, this hotel will still be my top choice. I must give a huge shout-out to this hotel's service team; my business trip was exceptionally smooth thanks to their professionalism and efficiency. Upon arrival, it was peak check-in time, but the front desk was well-trained and processed everything quickly. They accurately remembered my member preferences and proactively arranged a quiet, high-floor room for me. Room service response was 'lightning fast.' I needed extra earplugs and an iron, and everything was delivered within ten minutes of hanging up the phone. The service staff were smiling throughout and very skilled. Even more surprising was at breakfast: the restaurant manager, seeing I was on the phone, quietly reserved a window seat for me and brought a cup of coffee at just the right moment – their ability to read the room was incredibly professional. The 'express check-out' also saved a lot of time, with the electronic invoice already sent to my email. Here, every employee is like a precisely trained butler, maintaining an appropriate distance while being there precisely when you need them. For business travelers where every minute counts, this efficient, accurate, and anticipatory service is the highest form of hospitality. I highly recommend it to all business travelers; you deserve this kind of professional service.

The room was spotless and the bed was incredibly soft. They offer free parking and charging in the basement, which is a huge plus. Breakfast was fantastic with a great selection of both Chinese and Western options. The afternoon tea was lovely too, offering a good mix of sweet and savory treats, along with coffee and milk. To top it all off, they even provide a complimentary souvenir – every detail was thoughtfully considered. The location is also very convenient, just over a kilometer from the shuttle bus stop for Lingyin Temple. I'll definitely be back!

The hotel is conveniently located with bus stops nearby, making it easy to get around. The room wasn't very spacious but had all the necessary amenities. On our first morning, the breakfast selection was very limited because a large group of students on a spring outing had checked in, and the hotel didn't replenish the food in a timely manner, which was a poor experience. Things were better the second day. A nice touch is that the hotel offers late-night snacks in the lobby.

My stay at voco Shimao Sunshine Lake Resort Qiandao Lake was absolutely perfect! The hotel is situated on a peninsula, offering an elegant and tranquil environment. Our room was spotlessly clean, and the attention to hygiene details was impeccable. The direct, first-line lake view of Qiandao Lake is breathtaking – the water and sky merge into one, creating an expansive and unbeatable vista. There are amazing viewing spots everywhere. A special shout-out to the hotel's innovative travel photography service. The photographer was incredibly professional, excellent at finding the right angles and guiding poses. They even managed to capture stunning, high-quality shots against the light, preserving so many wonderful moments. All the staff were incredibly attentive and thoughtful, treating guests with warmth and courtesy. The entire experience was fantastic. This is definitely my top choice for a vacation in Qiandao Lake, highly recommended!

Facilities: Staying on the 23rd floor, the view was expansive and incredibly refreshing. The breakfast at the revolving restaurant on the 34th floor was really nice; my child was so excited, running to the window to watch the river while eating! Hygiene: Spotless, just how I like it. Environment: Overlooking the Qiantang River, and the surrounding park was perfect for a leisurely stroll – very neat and quiet.

The staff were very attractive and provided excellent service. The decor is a bit dated, and the electrical system is too old and inconvenient. The night light couldn't be turned off, which made it hard to sleep. The flashing lights in the trees outside shouldn't be there – what era are we in? Hangzhou has such sophisticated aesthetics, yet they're still using lighting concepts from the early 90s... Night should be dark and quiet. Where's the beauty in flashing lights, and it's not environmentally friendly either.

Junting Hotel has always been my top choice when traveling, and this time in Hangzhou, I chose it again. It's really convenient, close to Hangzhou East Railway Station, surrounded by many shopping malls, and getting to West Lake is a breeze. The staff, especially 'Sweet Donut' (Tian Tian Quan), provided excellent service. This trip was with my whole family, and to accommodate us on the same floor, they upgraded our rooms for free. Plus, booking a king room came with complimentary crayfish and beer, and the twin room included a complimentary meal for two. It was such a great deal! All the other hotel staff were also very polite, and my family was very satisfied with their stay. I'll definitely choose Junting again next time I'm in Hangzhou.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.