The staff were very friendly, from reception through to cleaning. we were a family group taking three family rooms and had very young children. The youngest had a couple of accidents and the staff were so helpful and understanding.
Big thank you to all
The reception area is nice and has a grand feel to it, the rooms are a little bit shabby though. Threadbare arms on the armchairs, torn wallpaper (by the upper bed on a bunk bed so presumably a previous young occupant. The radiator in the room is in a strange position, below the window but covered by floor to ceiling curtains, so the heat goes straight out.
However, the room was spacious and the hotel close to the town centre, so if you are just looking for somewhere to lay your head, it would be fine.
It looks to have changed hands this year so I suspect there will be some refurbishment going on through '24