Hotels with Bars in Bournemouth

When we checked into our room we discovered a small card informing us that there would be no cleaning service unless we specifically requested it. We specifically requested a room clean at reception the following morning and left a swing ticket on the door handle requesting a room clean. We also informed them that the TV was now working, probably the remote batteries and we were assured that all would be attended to that day. After a long day we returned to find and could not enter because the key card was not programmed for our two day stay so I had to go to the reception to sort this out. We then entered our room to find that it had not been cleaned and made up and the TV was also still not working. No one had been in our room that day! We the had to order clean dry towels to be delivered whilst we made the bed and cleaned up the tea cups etc. The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay! We have stayed at hotels before where, for environmental reasons, you are asked if you actually require clean towels every day and I totally understand the logic but in these instance they still provide a daily chamber maid service.

The hotel itself is a little tired but the room we stayed in was spotless we had clean sheets and towels every day room was cleaned every day. Staff were so helpful and friendly,myself and our 7 year old used the pool and games room every day .We only booked for two nights but we’re lucky to book the same room for a extra night .would definitely recommend Laguna Hotel already looking to book up for 2024. Considering it was the school holidays we found Laguna Hotel very reasonable priced, especially considering all the fascilities they have that are included in the price of your stay.

This review is for people who have done a timeshare exchange and have not been here before. If you haven’t been told which apartment you have been allocated, phone or email the timeshare office to find out. Although it says arrival is at 4pm, the office is open until 7pm and then the key is taken to the hotel reception where you can collect up to 11pm. If you use a sat nav to guide you to the hotel, it will take you to Grove Road, next to the hotel, the car park is the first right (it looks like it is just a general car park but it is the hotel car park). When you enter the car park (it’s hard to see when it’s dark) drive forward towards the building and take the left turn and go straight ahead to the private car park for the apartments, and you will see a parking space name for each apartment. This was one of the best timeshare swaps we have ever done. The apartments at the Carlton Hotel, Bournemouth are amazing. Very spacious (our 2 bedroom apartment was bigger than our house) and with amazing sea views (to the left is the Isle of Wight and to the right Sandbanks and Harry’s Rock). Very well furnished and everything was high quality. The black out curtains are very effective. There are plenty of local supermarkets you can walk to. It was great to see Bournemouth and the surrounding area, from Walks on the promenade, turn right to walk to Poole and sandbanks (2 hours to sandbanks) and turn left from the hotel to walk to a nature reserve (2 hour walk) and call into Sobo cafe, which has a really nice vibe and good food. If you walk up the hill at the nature reserve you can see some amazing views, including towards the Muddiford spit and beach. It’s a short walk to visit to the Russell-Cotes museum, if you visit Sandbanks it’s great to see the multimillion pound houses, and you can catch the chain ferry from Sandbanks to Studland and head on to Swanage. On leaving Swanage it’s a short trip to Corfe and Corfe Castle. We did a trip to Keyhaven and the walk along the spit to the impressive Hurst Castle, and its amazing close up views of the Isle of Wight. On the return we caught the little ferry from Hurst Castle to Keyhaven.its then not far to take a trip to see Lymington. We ate our twice at the same place, Cote Bournemouth (a French bistro) and it was great. We already miss our amazing sea view and spacious apartment.

We've stayed here 8 to 10 times before and it's usually been a great trip. My husband is disabled and Marsham Court have always had the facilities to cater for him. However, in staying there in April and Sept 2024, things have drastically changed for the worse. We found plastic in my husbands breakfast in April, which was dealt with with an extra nights stay paid for by the hotel. Fair enough. However, my husband is double incontinent but they only changed his dirty pads every 3 days! However the real problems started in Sept. Pads were changed every day this time, but the bedroom floor was filthy and wasn't cleaned for 48 hours after our arrival, despite management saying it would be sorted by 1pm the following day. The hoist that is used by our carer to transfer him from bed to chair then failed, suspending my husband in the air for 25 mins or so, before the engineers could attend, making marks on his body (marks of which were evident even the next morning). When I complained, the attitude of the director James Dixon was awful, with him saying I always complain and that we shouldn't come back to the hotel again. I only complain when there is a justifiable reason. I wrote a compliant letter afterwards and they wrote back dismissing my claims out of sight, telling me there are 2 other hotels up the north of England than can cater for us!! Avoid this place at all costs.

The hotel is dated that said it’s a great location and clean. Iron, small safe, hair dryer in room along with shampoo etc in bathroom, tea coffee biscuits in room. Staff are very nice and the food for breakfast is great cooked to order with vegetarian options alongside a small buffet. Crab restaurant food is very nice and well presented. Lounge bar area is lovely for pre dinner drinks. Nice couple of days for a great price.

The breakfast is good, there is a parking lot, and you can take extra beds with children. The hotel is extremely considerate and courteous to its customers. We arrived at the hotel from London Heathrow Airport very late on January 17th. The front desk guy with glasses welcomed us warmly and helped us carry our luggage to the room. We came to participate in a ballroom dancing competition. We originally booked a hotel for 4 days, but the teacher asked us to come 1 day earlier, and we later booked an additional day. After staying for 1 day, we had to change rooms for another 4 days due to room type issues. We didn’t want to deal with the big stuff, but a female manager, the lady leader, was very considerate and helped us move to the next door, which was very convenient. We booked a double bed, but it was new. The room is a single bed room. For our convenience, an extra bed was added. We are very grateful. And in the next few days, she came to ask if our stay was comfortable, she was very warm and thoughtful. I hope to stay in this hotel again when I come to participate in the UK OPEN competition in the future!

We visited for a family diamond wedding anniversary. The rooms were clean and spacious. The reception area smelt lovely! The reception staff were extremely helpful and polite and leaving a little gift for my in-laws for their anniversary in the room was also a lovely touch!. Breakfast was a little difficult due to extremely limited gluten free options but I managed. I was advised to scan a QR code but it didn’t give you a breakdown for each item just an overview . Would have expected maybe allergens on the signs for the food in the buffet. We stopped in the back of the hotel which had a long corridor with three small stair cases which was awkward for my elderly mother in law. Advice for future travellers contact the hotel in advance if travelling with people who are uneasy on their feet so you can request a room without these staircases. I think an addition of a handrail for each staircase would be a great benefit. The bar staff are excellent and very chatty and friendly, Wonderful views and overall great facilities!

First time staying in this hotel and it didn’t disappoint. Firstly the staff are exceptionally friendly and did everything they could to ensure that we had a pleasant stay. The room itself was very modern and spacious and looked out onto the road but it wasn’t noisy at all. The room had everything that we needed from a hair dryer, coffee and tea station, tv and toiletries that were replenished daily. We loved the fact that the swimming pool, steam room and gym was included within the price along with the free entertainment in the evenings. We listened to the live singer one evening and played bingo on another. We had breakfast and dinner in the restaurant where the service was friendly and quick. We also ordered room service to our door which felt like a luxury and saved us having to go downstairs one evening. The beach is a 4 min walk down the road and we managed to park our car in the free parking slots down the side of the hotel. However chargeable hotel parking is also available. Thank you so much to everyone for making our trip to Bournemouth so amazing. We can’t wait to stay at this hotel again! ⭐️⭐️⭐️⭐️⭐️

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

Nice hotel, great staff, good breakfast. Rooms are very nice with super comfortable beds but when we stayed the weather was good and the room was so hot, no air conditioning and just a small fan provided! We would definitely not stay here in the summer months again. We ate in the restaurant but there seemed to be problems with the kitchen as we waited nearly an hour for starters and another wait for mains. There only seemed to be a handful of tables being used, so no idea what was going on there!