The hotel's location is rather hidden; even locals have difficulty finding it. The road in front is under construction, making it inconvenient at the moment. It's not listed on Grab maps, so calling a taxi requires communication with the front desk and driver, which is quite troublesome. The room isn't the advertised 60 ping (approximately 33 square meters); it's more like a small bungalow of about 40 ping (approximately 26 square meters), more like a villa. The room's decor is relatively new, but the amenities are quite basic—no refrigerator, hair dryer…not even a kettle. The hand soap provided is lemongrass-scented, which I liked, but only one bar was new. The shower soap had been used by the previous guest, with obvious signs of water damage, so I didn't dare use it. The toilet flushing had a problem; there was a constant, rather loud, flushing sound, even with the lid closed. Fortunately, there was no unpleasant odor. Cleanliness was fairly good; the floor was spotless, and staff wore slippers. However, there was gecko droppings on the sheets. There were actually two or three small geckos in the room, and I saw them moving around. Because they left the bathroom window open, there were bound to be mosquitoes and other small animals. Some of the blankets would fly onto my body, making it a bit difficult to sleep, and I had to scratch them frequently. The blankets didn't have covers, which I think is a unique feature of this hotel, and it was really unusual. I'm not sure if they change them for each guest; they still smelled nice and weren't stained, so they were barely enough to cover my body.
The public areas were very beautiful, but personally, I think the primary purpose of accommodation is to sleep and rest. No matter how beautiful the scenery is outside during the day, it's all for naught without a good night's sleep.
The service was quite good; the hotel staff were very friendly and spoke excellent English. However, their understanding of "buffet" was somewhat ambiguous. When we arrived, it was already late, and the hotel said they offered a dinner buffet (1.75 million local currency per person). We were full of anticipation, but what came were several small bowls of food, which looked rather small, with only one meat dish: satay chicken skewers. When we asked for more food, they refused, and we were forced to eat some rice, which was barely enough. This should be called a set meal, not a buffet, and charging per person is a bit unreasonable. And the price-performance ratio was really not good. After eating, we waited a long time but no one came. Thinking they were out of food, we ordered instant noodles via Grab. When the delivery arrived and we took it back to our room, the young woman at the front desk told us we had dessert, fruit, and tea. So we went back, and they brought out half a mango, but then nothing more. We couldn't wait any longer; we needed to get up early the next morning to see the sunrise, so we gave up and went to the front desk to pay. We had mentioned needing some clothes hangers when we arrived, and she said she'd check, but there was no follow-up. The only thing they barely provided was the mosquito repellent, but it was actually insecticide, and we didn't dare spray it since we were going to bed.
Overall, this hotel is more like a guesthouse. They're still adjusting to operating conditions, and hopefully they can resolve these basic issues. Otherwise, there are some serious flaws in everything from the food to the facilities and service. I hope everything will be resolved by the time I go back, and then I'll give it a good review. It's relatively close to the scenic area; it's about a 25-minute walk to Gate 7.
By the way, I suggest the hotel not give guests "Buddha heads" as gifts; some people might mind.
Original TextTranslation provided by Google
