First, they assigned me to the deadspot room. Prior to booking (and booked already), I kept on reaching their contact number, but nobody is answering. They only have the booking/sales line open, but they cannot accommodate me.
Second, when the manager moved me to the alternative room, after 30 mins, I already saw some small cockroaches randomly in the side of the bed, in the power table, and running across the room. Since I am too tired and pissed to asked for another room, I just opted to stay.
I also saw some hair on the sheets specifically on the pillow. Not sure if they are actually cleaning it. Also, the pillow is MOLDY already which can post a health risk. All images and videos were posted for reference.
Eventhough I just got this for ₱1,200/night, I am expecting at least the BARE MINIMUM, which is cleanliness.
You cannot beat the location since this is literally just beside Hennan and a throw away to the beach. But everything sucks, tbh. Will not return on this hotel again, regardless. WORST EXPERIENCE in Boracay given I am always there visiting every year.