Paradise Garden Resort Hotel & Convention Center Boracay powered by ASTON Reviews
Paradise Garden Resort Hotel & Convention Center Boracay powered by ASTON
Manggayad, Boracay Island, Manoc - Manoc, Boracay Island, Aklan, 5608, PhilippinesView Hotel Details
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Paradise Garden Resort Hotel & Convention Center Boracay powered by ASTON Guest Reviews
4.2/5
Very Good
304 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(304)
Positive reviews(280)
Reviews with photos/video(136)
Great swimming pool(48)
Delicious breakfast(46)
Close to beach(22)
Delicious buffet(21)
Has facilities for children(16)
Too many mosquitoes(15)
Nice sea view(13)
Perfect for kids(10)
Negative reviews(24)
Anonymous User
West Wing Deluxe Room
Stayed in Dec 2024
Family
9 reviews
4.7/5
Amazing
Posted on Dec 9, 2024
A big hotel in the center of Boracay. It has many different buildings, some of them are more outdated than the others, so check the photos where you want to stay first. The staff is really nice and the breakfast is good too.
Paul
Summer House 10 Deluxe Room
Stayed in Nov 2024
Solo travellers
8 reviews
4.5/5
Great
Posted on Nov 24, 2024
Good Breakfast Buffet. Nice Swimming pool. Towel renting for free and u can also use them at the beach. Beach is accessable from the Resort itself.
Rovie Gerez
Superior Room
Stayed in Sep 2024
Travel with friends
4 reviews
4.5/5
Great
Posted on Sep 14, 2024
Accommodating staff and nice location. Though the property is located in station 3, a bit farther from the center, other great places can be explored nearby.
Response from Property: Dear Ms. Rovie,We are thrilled that you had a great stay at Paradise Garden Hotel and Convention Boracay your preferred accommodation. We always strive to maintain top-notch amenities and services to provide you with the best possible experience. We hope to see you again soon here in a #placelikeParadise 🧡🌴Sincerely,The Management
BWBH
East Wing Deluxe Room
Stayed in Aug 2024
Couples
5 reviews
4.5/5
Great
Posted on Aug 16, 2024
A very Beautiful resort with 2 sizeable swimming pools, delicious breakfast, friendly staff and a short walk to the beach. Nearly perfect.
I wish I was aware of the room layout because I really hated the fact that I open my curtain and there’s another apartment, yet it says garden view.
If you want a better , more convenient room don’t book stay at the east wing, rather pay a little extra.
It’s also not hotel style where you get a robe and slippers, however you do get a fully stacked fridge where the drinks are pricey.
The staff was the best part of the hotel honestly , they helped with everything so nicely.
Except the place where we booked the tours we were always delayed and the program wasn’t organized properly, so much that we had to do a tour on our final day and we even missed our flight due to a 15 minute activity that ran over 2 hours and a half hours. The transfer was smooth though
Response from Property: Dear Mr. BWBH,We would like to express our sincere gratitude for the detailed and insightful review you provided us with regarding your recent stay here in a #placelikeParadise 🧡🌴. We are truly grateful for your kind words, especially regarding the great service you received from our team members. We will be sure to share your feedback with our team, as they continuously inspire us to strive for excellence.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back soon.Sincerely,The Management
Carleo
South Wing Pool View Deluxe Room
Stayed in Aug 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel is located at staion 3 right at beach front. We had an early check-in at 12:30, which was great that we had rest early.
Location - It is a beach front hotel at station 3. It's accessible to nearby restaurants, bar, and souvenir shops. Great location, which is not too crowded.
Room - the room has a nice interior with a balcony. The bed is very comfortable with three pillows in each bed. It has a TV, refrigerator and mini bar. The bathroom is clean and spacious. It also has a bathtub..
Food - The food is great, we had our lunch in their restaurant nearby the pool however it's a bit pricey.
The breakfast buffet has a good option from Filipino food choices and continental varieties.
Overall , Paradise Garden boracay is highly recommended. Staff were all friendly and polite, and they were all helpful. The food was great , great service and the location was strategic. Definitely will come back again.
6/7
Response from Property: Dear Mr. Carleo,We would like to express our sincere gratitude for the detailed and insightful review you provided us with regarding your recent stay here in a #placelikeParadise 🧡🌴. We are truly grateful for your kind words, especially regarding the great service you received from our team members. We will be sure to share your feedback with our team, as they continuously inspire us to strive for excellence.Thank you once again for choosing our hotel for your stay. We look forward to welcoming you back soon.Sincerely,The Management
Sarah H.
Premier Wing Deluxe Room
Stayed in Jun 2024
Family
46 reviews
3.7/5
Posted on Sep 21, 2024
Gorgeous beach right in front of the hotel. It truly feels like paradise. It’s a shame the hotel removes all the lounge chairs at 5pm so you need to find somewhere else to sit after that. Lively neighborhood. Breakfast ok. Spacious room with comfortable beds but the furniture needs to be changed, it’s all falling apart and the view is really bad. It takes a few minutes to reach the room and a lot of stairs.
Be careful, mosquitos are everywhere inside the room the second you turn off the mosquito killing lamps outside.
6/17
Response from Property: Dear Ms. Sarah,Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed the facilities and services that we offer.Please be assured that all of your concerns have been noted and will be properly addressed.Your feedback will provide valuable input, highlighting areas where we can improve further.We apologize for any inconvenience caused you during your stay with us and we would love to welcome you back on your next trip to Boracay Island!Sincerely,The Management
PJ Debandina
Superior Room
Stayed in Jul 2024
Solo travellers
13 reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
So many pools to choose from. The staff are kind
. The rooms are fully furnished and it's accessible to the beach. Highly recommended.
6/10
Response from Property: Dear Mr. Jaypee,Thank you for the positive review! We are delighted to know that you had such a great experience. We are especially pleased that you enjoyed the facilities that we offered.We strive to provide excellent customer service, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely,The Management
Lady L.
Superior Room
Stayed in Jul 2024
Family
1 reviews
4.7/5
Amazing
Posted on Jul 11, 2024
My kid had fun and she wants to go back. I, on the other hand enjoyed the buffet, so many selections to choose from. The staff are very welcoming and helpful. Thank you🥰
Response from Property: Dear Ms. Lady L.,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We look forward to seeing you again soon!Sincerely, The Management
Guest User
Superior Room
Stayed in Jul 2024
Couples
1 reviews
4.5/5
Great
Posted on Jul 8, 2024
Very nice location accessible,  the staff is friendly too our room are near in the pool and it’s near also going to the beach.
Response from Property: Dear Guest,Thank you for the positive review! We are delighted to know that you had such a great experience. We are especially pleased that you enjoyed the facilities that we offered.We strive to provide excellent customer service, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely,The Management
Rolando
West Wing Deluxe Room
Stayed in Jun 2024
Family
1 reviews
2.0/5
Posted on Jul 4, 2024
Place is old and dirty. The hotel is infected with termites. Termites poop will fall from the ceiling into your bed and if you don’t pay attention they will fall into your mouth while sleeping. They will ask
For everyone’s ID including babies from 1 month old and up so they can charge you more per room, even tho I called a month before they assured me they the kids stay for free. They ask you 2500 pesos per room you book as a deposit and they will find a way to make sure you don’t get your money back, they give you one towel per room and if you ask for another towel they will charge you they don’t clean your room daily and if you ask for toilet paper they will
Charge you. From desk are just alike a robot who try to find a way to make you pay more for the room you already pay and lack of basic customer service skill.
6/7
Response from Property: Dear Mr. Rolando,We appreciate you taking the time to share your feedback with us.We have taken note of all your concerns and have escalated the matter to the management for further action.We apologize for any inconvenience caused and sincerely hope that you will consider giving us another opportunity to serve you better in the future.Sincerely,The Management
Michael Samson
Courtyard Superior Room
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Resort is quite big with a lot of pools. Room is big and clean. Staff is very accommodating and breakfast buffet is very good. Beach front property and really value for money.
Response from Property: Dear Mr. Michael Samson,Thank you for letting us know that we met your expectations. We are dedicated to maintaining excellent amenities and services to ensure that you have the best experience possible.We can't wait to welcome you back for another memorable stay.Sincerely,The Management
Marjorie Evan
Courtyard Superior Room
Stayed in Jun 2024
Family
4 reviews
3.2/5
Posted on Sep 19, 2024
Great experience..
Good choice for for families
Very good breakfast Buffet
6/10
Response from Property: Dear Ms. Marjorie,Thank you for the positive review! We are delighted to know that you had such a great experience. We are especially pleased that you enjoyed the services and facilities that we offered.We strive to provide excellent customer service, so we are glad that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely,The Management
Anonymous User
Superior Room
Stayed in Aug 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
Nice and Clean Hotel, we have great experienced 💚
Response from Property: Dear Guest,Thank you for leaving us an excellent rate! We are glad that you had a wonderful stay with us in a #placelikeParadise 🧡🌴. We assure you that the exceptional service you received at the hotel will be shared with our team members. It will continue to inspire us to strive for excellence.See you on your next visit! Sincerely,The Management
Guest User
Courtyard Superior Room
Stayed in May 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on May 16, 2024
Best Boracay Accomodation so far.... We enjoyed the trip and love the ambiance... hoping for another vacation with you...
Response from Property: Dear Guest,We are delighted to hear that you enjoyed your stay here at Paradise Garden Resort Hotel and Convention Boracay. We do our best to uphold our amenities and our services to the highest standard to serve you better. We'd love to have you back with us again. Bring your family and friends on your next visit here in a #placelikeParadise.Sincerely,The Management
Guest User
Courtyard Superior Room
Stayed in May 2024
Couples
1 reviews
3.7/5
Posted on Jul 10, 2024
The foods are good, the area is quite spacious. A not so long walk going to the beach.
Response from Property: Dear Guest,Thank you for letting us know that we met your expectations. We are dedicated to maintaining excellent amenities and services to ensure that you have the best experience possible.We can't wait to welcome you back for another memorable stay.Sincerely,The Management