Premier Inn Liverpool North

Lovely place to stay

Great stay, Kelsey and all the staff provided an excellent service and were all very friendly and accommodating

Really good and helpful staff, particularly Kelsey. Always doing everything to help with a big group of 20 being fed each evening.

Hotel was tidy and comfortable, would not waste money on food. £25 for two all you can eat breakfast which was freezing cold and like it had been sat there since putting out hour prior to our time slot.

Do not park here - there is not free parking - Staff did not register my car and I have been charged a huge parking fine. Staff here were completely incompetent, do not answer when I have called multiple times and just refer to the manager who it seems does not show up to work often. Very poor service, I expect more from a big company

We have stayed here over the last 10 years on many occasions- this time we have to say that the hotel is looking tired and in need of serious updating- this coupled with the fact that the Beefeater next door has closed and is being run only for Hotel guests by 2 staff only!! That area is also jaded and feels grubby. As ever the staff are excellent and are very pleasant with everyone.

Great staff, good clean hotel, nice food and drinks. Staff were really friendly. Will definitely rebook next time I'm the area.

When I first saw the hotel I nearly kept going! It looks almost derelict from the outside and in desperate need of a makeover. However!! Inside was a pleasant surprise. The room was clean and the beds were the comfiest I have stayed in. Stayed midweek so very quiet overnight, mostly tradesmen in. The beefeater pub next door was really nice, breakfast was excellent with a choice of cooked or continental. They had a variety of of choices to suit most people. The staff were also very friendly and helpful. It is by a busy road but you couldn’t hear the traffic from the room. Really nice hotel, couldn’t fault it except for the exterior.

Lovely staff very welcoming and helpful but what a shame about the sad state of the hotel which looks in desperate need of a refurbishment, carpets dirty multiple signs of water leaks in the corridor ceilings. The restaurant and bar are about to close which is a worry as much of the menu and drinks weren't available yet despite this the staff service was excellent both in the evening and at breakfast. Premier Inn really need to think about their closure plan and what guests will do when they stay.