Hotels with Spa in Bonfim

I have stayed in this hotel recently for weeks on end, so I think I can write with some authority about what kind of hotel it is and what can go wrong from the customer's point of view. Perhaps the biggest issue is noise. There appears to be little soundproofing between the rooms, and it is clearly unfit for purpose. Worse still is how the noise can sometimes be dealt with. On a recent visit I had a very unpleasant experience on my first night back to the hotel. At 1am, there was a lot of noise from the room of one of my neighbours. I called reception and spoke with Claudio, the person in charge. I explained the situation and asked to change to another room. Claudio sounded sceptical and said he was going to check the room from where I said the noise seemed to be coming. I told him that I was hearing noise not from the corridor but from my room, and predicted that he might not necessarily hear anything from the corridor. He phoned me back and said: ”the weirdest thing is that I heard no noise”. I told him it wasn’t at all “weird” and reminded him of what I had said. He suggested that I move to the room next door - the other side of the room from where the noise was coming. I told him I wanted to move away from, not stay beside, the noisy room. Soon after I moved to the new room, a couple entered a neighbouring room and started to shout and argue. I spoke to Claudio again. He sounded even more impatient now, and again expressed doubt that there was any noise occurring. He told me that I could move to yet another room - but warned me: ”you will still have neighbours no matter where you go.” It was now after 2am, and I was exhausted. Claudio's badge was not visible as he walked in front of me, and so I asked him what his name was. He turned around and said ”Claudio” and then pointed to his badge and said, sarcastically, ”you can see it on my badge.” I asked him not to patronise me, that I was not stupid, and also that I did not have to be reminded that there are always neighbours in a hotel. I reminded him that, as a frequent visitor to Eurostars hotels (I had spent almost 4 of the previous 12 months living in them in and around Porto) that I had never encountered such unprofessional, patronising, rude and arrogant behaviour from a Eurostars employee or one from any other hotel. Eurostars later asked me to give an account of my stay there. I told them about the above experience. I did not receive any response from them. However, when I spoke about the incident to the manager, Marco, he told me he was aware of my complaint. His position about it was strangely ambivalent. After apologising, he qualified the apology with: “I would ask you to look at it from our point of view.” His point that we all have bad nights. True enough, but there are limits to what a customer should be expected to tolerate. Another night, after 1am, when I asked to change room again due to noise next door, another person in charge, Ruben, curtly told me I could on

The hotel is very close to the train station and a few minutes walk away. Since I brought my child, I made up some fees at the front desk and upgraded to a family room (the child has a separate single bed). The room is very large, there are two small balconies, the facilities are very new, clean, the service is very good, check-in and check-out are very fast. A little distance from the attraction, but walking all the way to see, will not feel very tired.

While the hotel and the staff were great - getting to the address was difficult. Rua da Allegria is a long steep hill with all traffic coming down - so no chance of an easy bus ride. There IS a Metro within walking distance but there is NO Tourist Office at the city bus station

Gostei, está novinho em folha!

With a stay at The Editory Artist Baixa Porto Hotel, you'll be centrally located in Porto, within a 5-minute drive of Porto City Hall and Porto Cathedral. This luxury hotel is 1.3 mi (2.1 km) from Ribeira Square and 1.5 mi (2.4 km) from Porto Historic Center.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

We had to make a last minute booking. Our main criteria for the hotel was cleanliness, Based on the reviews this hotel was what we were looking for. We gave it a try and weren't disappointed. Hotel was very clean indeed. Rooms felt a bit small, but they were nicely decorated. Hotel was located about 20-25 min walking distance from the city center. We didn't mind to walk. Most of the time we were returning back to the hotel after 9 pm, and we never felt unsafe walking in that area. Free breakfast was a pleasant bonus. Breakfast was sufficient. I just wish they had a slight variety. We stayed there for 4 nights and they offered almost the same food every day. Another room for improvement is balcony furniture, Our room had a balcony, with two cushioned chairs on it. We checked in to the hotel same day after the rain, during our stay we were never able to spend time on the balcony, because the sits were soaking wet. Everyone who was working there was great and extremally helpful. All our concerns were taken seriously and we always received maximum help and attention. Special huge thank you to the guy working the evening shift! He was amazing. Sorry, I can't remember his name. I would stay there again and would recommend this hotel.

Great concept, excellent transport links. Really liked the vibe and local neighbourhood had good places to eat

The room is not big and parking is convenient. There is no heating, so you need to consider beforehand when entering in summer and winter. There are some commercial services around, the old shop is relatively outdated, the room is small and not suitable for children

The guesthouse is very clean. It is in the center off all in the town. Near the Douro, the metro, the train station . You can discover Porto easily. You have all the supermarket or pastry all around the house. My room.is like a room in an hotel. You have elevator. It is easy to live and discover Porto from this hotel.