I previously stayed at this chain hotel in Batang and had a great experience, the food was good too. So, I decided to book it again in Nyingchi, and wow, what a disaster! The moment I walked into the room, it hadn't been properly cleaned. There were cigarette butts and ash in the ashtray, and an empty cigarette pack under the nightstand. I mentioned it when I went down for dinner, and they said they'd clean it, so I let it go. Later that night, my friend took a shower and found the drain wasn't working. The water wouldn't go down, and their feet were completely submerged. It took over ten minutes for the water to drain after they finished. We called the front desk for maintenance, and they said it might be a bit clogged and couldn't be fixed that night, but we could switch rooms. Wanting to avoid trouble, I initially thought we'd just deal with it. Then, when I went to shower, I discovered the shower gel bottle was empty (my friend hadn't used any). I honestly can't fathom how one hotel room, for one night, could have so many issues. If it were just one problem, I could understand it as an oversight, but with so many, I believe there's definitely an issue with their service training. Everyone, be cautious when choosing this hotel!!!
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