Hilton Garden Inn Hotels in Bogota

Good points. Nice swimming pool area. Has a gym/fitness room albeit limited. Mainly cycle and running machines. Staff polite and friendly. Rooms spacious and clean. Beds ok. Medium. Reasonable location. Staff tried to help next day with some room problems. Bad points. Rooms. No water in room. No mini bar. Showers cold first night. No welcome drink or anything on arrival after 24 hour travel. And nothing in the room. You literally couldn’t even buy any water in the room if you want it. No kettle, no mugs, no tea coffee. No anything. No shower gel. Shampoo only. Only 1 toilet roll. Only two towels. Fan not work in bathroom. Headboard literally degrading and falling apart. Two gin and ginger beers at bar in pool. £22!!!!! Uk money! Hotel 3 star maximum but with benefit of facilities like indoor pool and fitness room. Poor English or none by most staff. ( I understand maybe you could argue I should be speaking Spanish to come to a Spanish-speaking country. But this is the capital of Colombia and a tourist destination ) Room needed redecoration and maintenance. No instruction book ( where everything is etc ) Overall, for the money we paid its an okay hotel because it’s clean and has a fitness room, reasonable location and a nice pool. But some basic things really let it down like no water or tea or coffee facilities in the room. No mini bar. A greeting drink when you come in from a long trip would have made a huge difference and would all help. Personally, because these basics are missing, I would not stay here again.

Not bad, the experience is very good. Overall, the environment and atmosphere service attitude is very good Next time I will stay in a hotel The price is still relatively good, business trip, good rest is very important

The hotel is at a good location in Chapinero being close to main streets, ATMs, banks, hospitals, etc. The staff was always very warm and respectful. The bed and pillows were very comfy and you can have a good night rest. The wifi is pretty fast once you’re connected.

The boys at the front desk are friendly and the porters are attentive. The breakfast is rich, the catering service is thoughtful and meticulous, the room is spacious and bright, the kitchen has a microwave oven, a two-burner stove, and the tableware is complete, which is suitable for making simple meals by yourself. The hotel has a free underground parking garage.

I have stayed in a bunch of Ws, and the W Bogota is at the top of the list. In fact, it was one of my best hotel experiences of any brand. The positives: great rooms, incredibly clean, pin-drop quiet (even on a lower floor), and excellent amenities. But more than all of that, the service was spectacular. I have seen great service at other hotels in Colombia, but this was next-level. Staff remembered my name, made helpful suggestions, were exceptionally professional and yet friendly at the same time. They got me a memory foam pillow (I don’t even remember asking for it; maybe it was in my Bonvoy profile). Every aspect showed thought of how to exceed expectations. Negatives: nothing meaningful. I would have to nitpick to find anything bad to say about this experience. The restaurant, Jairo, was awesome. I’ll leave a separate review about that because it was worth it.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

- Really good location in Chapinero. Close to Zona T, Transmilenio and Parque de los Hippies. - A huge breakfast buffet from 6 AM to 10 AM that was refilled until 10 AM. - Gym and spa area with sauna and steam room (haven't tried the spa area but it looked clean). - The staff was very helpful. - I would stay here again the next time.

With a stay at Modern 1BR in Luxury Building by Wynwood-House in Bogotá (Chicó), you'll be within a 5-minute drive of 93 Park and Unicentro Bogotá. This apartment is 7.1 mi (11.4 km) from U.S. Embassy Bogotá and 2.3 mi (3.7 km) from Andino Shopping Center.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include irons/ironing boards and blackout drapes/curtains.

I agree with the previous reviewer. Staff were pleasant and helpful. I also arrived late evening but communicated with them before as a solo female traveller to be collected from the airport which they kindly arranged. Waiting and ready for me when I landed. The room was not huge but clean and comfortable. Quite small. Bright and fine. Busy hotel. Nice atmosphere with the bar downstairs. I didn't eat at the hotel. This is a safe area unlike some parts. Although you need to take a taxi to the the tourist attractions, this was lovely to come back to as there is shopping, restaurants and bars within walking distance. As I said, I was a female solo traveller and it was safe for me to walk at night. There is also a supermarket nearby. Wifi was fine. The hotel also have their own car, transport like a taxi which I used a few times. This was really good. Drivers were nice and on time. Would recommend. There are a few hotels in the area nearby. This was cheaper than the other options. Good choice. It's not a luxury hotel but a lovely boutique hotel!