The Westin Trillium House, Blue Mountain Reviews

The hotel room was adequate sized and gave a warmth feeling, despite it was deep in the winter. My room has a kitchen which was very useful in self catering. A bit far from bus station but it is bearable.

The first time they serviced our room was on day 3… and this was after i called them and complained that they have not taken out garbage or changed towels in 3 days. They brought someone over. No cleaning or washing of the floor. Just the minimal possible service. I had booked 2 rooms, it was the same. The Remote for the TV did not work properly (in both rooms). For one of them they changed the TV, for the other one it broke later on so didn’t even ask them, but that seemed to be a common issue. I’ll never stay there again.

Service at the O&B hotel restaurant was terrible. Our waitress disappeared for 10–25 minutes at a time, and the food was mediocre at best—aside from the pizza, which was decent. By the end we were practically begging just to get our bill. Our hotel room wasn’t much better. It was dusty, several surfaces and pieces of furniture needed repairs, and we even found a cockroach. I killed it, but have no idea if there were more. Overall, the experience was disappointing, especially given the price and the reputation of this hotel. I won’t be coming back anytime soon—if ever.

Very clean, helpful staff, the design of the hotel is very thoughtful

Nice beautiful place to stay in blue mountains resort

Great location. Useful ski lockers.

Overall was a really good trip and we loved the swimming pool and the hot tub. The only down side is I think that the all day pass was a bit pricey

A very nice hotel.

Very Nice Hotel. It provides spa & Kids Playhouse. We spend a whole days to walk around and enjoy the wonderful night. Recommend to stay for 2 nights at least.

Good location good view nice hotel

The Westin Blue Mountains is in a great location, within a 5-minute walk of Blue Mountain attractions. If you plan to cook, be sure to book a room with a full kitchen, rather than a superior room (which lacks a dishwasher and stove). You can upgrade your all-day pass for $45 during your stay, which you can renew daily for free. It's a great value.

The hotel room is very big and the lady at the front desk is very nice! In addition, the restaurant on the first floor of the hotel is of high standard, and there are outdoor hot springs and saunas. A very satisfying trip!

Facilities: Good Facilities: Good Sanitation: Good Sanitation: Good Environment: Good

The room is very good, the hotel hot spring is also good, it is close to the ski resort and it is convenient to eat