Hotels near McLean County Museum of History, Bloomington

Very nice hotel, the room is large and clean, the front desk is very welcoming and the transportation is convenient.

To whom it may concern : I made a reservation at the above Hotel for 14 days stay. I checked in 02/26/2021 and received an unpleasant welcome from the front desk by the name ”Allysann”. Unbothered by her demeanor, I settled in my room, today 02/27/2021 I heard a knock on my door about a smoking complaint from ”my room” that I obviously wasn't smoking in. Was I surprised? No. She claimed the smell was from my room without any proof so her I asked her to walk in and check, she did but was still bent on her claim and asked that I vacate the room/hotel premises in an hour. Literally without no proof but a smell only she can perceive. I have stayed at several, uncountable Marriotts hotels in the past 10 years without a single complaint neither have I ever experienced any embarrassment like this. Not only did she ask me to leave within the next hour, but she also mentioned I will be charged $200 for ”smoking ”in the room and will also be charge for the of 02/27/2021 that I didn't sleep in. To avoid unecessary drama, I decided to pack my bags and leave, barely 5 mins into my packing I heard another bang on my door, lo and behold it was 2 police officers standing right at my door. Basically there to enforce my removal from the hotel for no unjust reason. Not only was ejected from the hotel, I am being charged $200 for an unconfirmed violation claims, as if that wasn't enough, I am also being charged for an extra night that I didn't sleep in the hotel. This is the most embarrassing, unpleasant and outrageous service I have ever experienced from Marriott in my entire life. I recorded all the activities and intend to share it on my social media so others know not to visit that location and quite frankly believe the hotel staffs are being racist, the location definitely speaks a lot of volume. All of their accusations are 0% baseless. If you are a person of color, I'd say to think twice before staying at this hotel

Positives: Front desk check in staff, Eric, honored his words and acted consistently on what he said the requirements vs what he actually did to provide smooth and fast check-in. Good to have a small token of welcome gift. He practiced active listening and also was responsive when I raised issues on room cleanliness by cleaning and solving the issues. - this hotel does super well is it cleans all corners including hidden areas behind the toilet, which was hard to clean, and they did a good job on that. - All surface cleaned. - Clean bed and towels - Easy parking - Quite - Common areas were very clean including hallways and check in counter. - The hotel has many restaurants nearby and 10 minutes to Indiana University - Decent breakfast Negatives: - Hairs found on the bathroom floors, base of the nightstand - a white cloth string found on the ground next to the iron board inside the closet floor. Could have vacuum better. Other: - Odd that hidden spots were well cleaned and missed the obvious spots. - Hot water temperature is considered fine for most people, but for me, it would be great to be even hotter/higher in temperature. Bathroom cleanliness failed in obvious spots, but hidden spots were well cleaned, so that cancels out, especially the hotel staff made efforts to clean and solved it right away. Good service attitude. Meets expectations. Had the room was well cleaned when I first arrived the room, this hotel would have earned a 4 out of 5 or even 5 out of 5 rating.

We've been here now a wheek, an i do love the location.. its sometimes a struggle to get the everyday nesseties we need like towels...thats a big thing towels..i had to go buy more just so we had them...

The bumpy frontage road on which this place sits should have been a warning. We walked through the front entrance and were met by less of a welcome than a quizzical look from someone who we learned was the check-in person who leisurely sauntered over to see what we wanted; no ”welcome,” or even a ”hello.” Other than the six-foot-distance stickers on the floor and a container of pens marked ”clean,” no pandemic precautions were visible. The check-in guy was not masked and there was no plastic shield. Our room and the rest of the lobby was clean, however. And the mattress was comfortable enough. Breakfast consisted of standard free motel fare, again with no pandemic precautions evident. I'm not usually disappointed by Trip Advisor ratings, but this time I have to wonder how this place got such great reviews.

I stayed at this hotel in April 2024 for work. I had stayed here back in August 2023 and had an interesting experience so I was leery of what would happen this time. I was here for one night. Here are the highlights: The staff was great! Check in was easy and the staff at check in and check out was professional, friendly and helpful. The room was clean. My only comment was I stayed in a queen suite and the area with the couch was compact but I have no other comments. This time my stay was quiet. I learned from last time, stay on the upper floors. It was definitely a good experience this time.