Hotels near Iglesia de Barrio San José de Altagracia, Birri

I arrived in Costa Rica and this is where I spent my first two nights as I prepared for an extensive journey through the national parks. This hotel provided a fine room. The building is in the shape of an ”O”, with the pools and dining areas in the middle. There were many different types of birds flying around, the traffic noise was minimal inside the pool area, and I enjoyed relaxing in the pool area. Breakfast was excellent and available to all guests. Dinner was purchased in a smaller bar/dining area with an overhead view of the pool area. I ordered salmon, and it was surprisingly good! This is not a destination hotel, but it was just what I needed, as I got my international bearings. There is a tour desk, in which one may schedule a variety of tours and day trips of San Jose or areas around Costa Rica.

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

Für einen kurzen Aufenthalt durchaus ok, das Personal ist sehr freundlich und hilfsbereit. Javier war jedoch das Aushängeschild dieses Hotels, immer ein Lächeln und stets ein Ruhepol. Das Frühstück ist sehr gut. Wir waren nach und vor dem Flug in diesem Hotel und alle Zimmer waren sauber, etwas hellhörig, aber sonst alles vorhanden.

The hotel is on the highway, but the sound is good and quiet. Hotel standards are relatively high, that is, the surrounding is relatively desolate, not in the urban area. There is a shuttle bus to the airport, but there is a class in the morning and afternoon, basically can't catch up, you need to take a taxi, about 20 minutes. There is a famous Multi Plaza nearby, which is a large shopping mall. There is a food court on the top floor. Many eat, have Chinese food, meet a pair of Chinese mother and daughter, recommend shrimp rice, it is really good, it is too big, small I can’t finish it all...

Hello ...I want to make a ricca travel next year ...I want to help arma the trip ...place where I stay.. walks.. etc ...If someone can pass me info I would like. I'd like to go in January ... thanks

With friendly and helpful staff, this hotel is sweet, easy to get to, and shuttle every half hour for domestic and international terminals. The food was pretty good - though breakfast is expensive. It would be nice if you could order ala carte.