Kevin H
September 9, 2024
Having stayed at this hotel previously but not had the time to fully appreciate the hotel, we were really looking forward to spending more time this time around. Stayed in an executive room, which was clean and tidy. For me the bed was uncomfortable but ok for my wife. The view for an executive room wasn't good, blocked by a roof. The evening was interrupted by firstly a fire alarm, of which the staff apologised, having been set off accidentally. The main problem was the blazing argument the people had in the next room, between midnight and two, of course not the hotels fault, but caused us a restless night. When we booked we also booked a table at the restaurant, on arrival we were told we would have dinner in the middle room, as a wedding party were in the restaurant, not too much of a problem. When we arrived for dinner we were demoted to the bar, far from suitable as there was both a wedding and pre wedding party using the bar. We asked to be moved, which we were, without any problems, we were moved to the restaurant along with the pre wedding party, again not a issue for us, but we did get a few funny stares from the party. The lady who was the waitress was fully of apologies and lovely as were the people on reception. We were considering the hotel for a special event next year but are now reconsidering.