Regent Berlin

Regent Berlin Reviews

Regent Berlin

Charlotte And Fritz, Charlottenstraße 49, Berlin, 10117, GermanyView Hotel Details
Regent Berlin
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Regent Berlin Guest Reviews

4.7/5
Amazing
90 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.5
Cleanliness4.8
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Positive reviews(21)
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Awesome rooms(8)
Great service(8)
Guest User
Stayed in Jul 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 24, 2023
Beautiful room and interior. Very beautiful. From the outside it's hard to tell how beautiful it is on the inside. This is a great area and close to lots of good restaurants
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martina A. Front Office Supervisor
MikeJMJones
Stayed in Jul 2023
Solo travellers
50 reviews
5.0/5
Outstanding
Posted on Jul 18, 2023
This is the best hotel I have ever stayed in in Berlin. I was amazed at how wonderful the hotel was. It was distinctly better than all the other hotels I have recently experienced, and although it was also the most expensive, it was not dramatically more money. Therefore it felt worth the extra money. This would certainly be my first choice hotel for any trip to Berlin where I was looking for a little indulgence and a bit of a 'treat'. The breakfast was excellent!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Guest User
Stayed in Jun 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Jun 20, 2023
I recently had the pleasure of staying here with my family, and I have to say that it was an absolutely fantastic experience. From start to finish, the staff went above and beyond to ensure that my stay was comfortable, enjoyable, and memorable. First of all, the hotel itself is beautiful. My room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. But what really sets this hotel apart is the level of service provided by the staff. From the moment I checked in, I was made to feel welcome and valued. The front desk staff were friendly and helpful, the housekeeping staff did an excellent job of keeping my room clean and well-stocked, and they were always available to address any requests I had. The service was impeccable, with the waitstaff taking the time to chat with me and make sure that everything was to my liking. Overall, I would highly recommend to anyone looking for a comfortable and memorable stay. The staff are truly exceptional, and they go out of their way to make sure that each and every guest feels at home. I can't wait to come back and stay here again!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Guest User
Classic Room 2 Single bed Non smoking
Stayed in Jun 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Jun 5, 2023
The food has lots of choices, it's not boring, the prices are appropriate, the restaurant conditions are also clean, even though the room isn't wide, but the rich is quite good, with a wide variety of food. From his room it was also quite good and there were no problems
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Guest User
Stayed in Jun 2023
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jun 19, 2023
Recomended for traveling, have a good service
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Guest User
Classic King Room
Stayed in Aug 2024
Family
16 reviews
4.8/5
Amazing
Posted on Aug 18, 2024
The location is very good, the service is great, making your stay very comfortable, and the valet parking is also very nice. The most perfect thing is that there is a smoking room
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Guest User
Classic King Room with City View-Smoking
Stayed in Aug 2024
Solo travellers
11 reviews
4.5/5
Great
Posted on Aug 9, 2024
The room is OK, but the service is very average. We were given the wrong room at first. After communication, we changed it to a room with city view, but it was still different from the picture.
Original TextTranslated by Google
Response from Property: Dear Guest,It was a great pleasure welcoming you to the Regent Hotel, Berlin.Thank you sincerely for rating your stay among us. Our dedicated team takes immense pride in creating a welcoming and helpful atmosphere, and we are obviously saddened to read that you didn’t felt looked after.We believe that every detail contributes to a remarkable stay, hence we understood that you didn’t enjoy the Classic smoking Room category with city view which you have booked, as you may have expected a view to the well-known Gendarmen square in Berlin.Having said that, the room categories which you have booked only offers a limited view from some of our rooms to this particular square. Our team indeed understood the importance of this view for you and arranged a complimentary upgrade to one of our Premium corner rooms with balcony and view to the Gendarmen square.The pictures you were referring to are to be seen online from our suite rooms, not our standard rooms.However, we do hope to get the opportunity of welcoming you back in a not too distant future.Should you have any further questions or concerns, please do not hesitate to contact us directly.Kind regards,Alexander AppelFront of House ManagerRegent Hotel, Berlin
Shengmoersimaying
Classic King Room
Stayed in Jun 2024
Solo travellers
39 reviews
4.7/5
Amazing
Posted on Jun 22, 2024
The service was good when we arrived, but it was not so good when we left. The luggage was not even loaded on the bus. The room was nice, but the breakfast was average.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
zxtony
Stayed in Oct 2023
Couples
12 reviews
5.0/5
Outstanding
Posted on Oct 16, 2023
Good location, warm service, highly recommended.
Original TextTranslated by Google
Response from Property: Dear Guest, Greetings from the Regent Hotel, Berlin. We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us. I am obviously saddened this recent experience generally did not meet with your expectations and the standards we strive to deliver at all times. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach, and we certainly regret any shortcomings experienced with the quality of some of our product and service during your recent stay. Once again, we would like to thank you for your patronage and trust, and certainly regret your disappointment with this recent visit. We certainly hope we will have the opportunity of welcoming you back again in the future. Kind regards, Alexander Appel Front of House Manager Regent Hotel Berlin
Guest User
Stayed in Jul 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Jul 11, 2023
As expected of an old-fashioned five-star hotel, the room is huge. I booked a smoking room. The ventilation system for smoking in the room is excellent, there is no smell of smoke, and the French cuisine left behind is absolutely amazing! Breakfast was great too! The service staff are very polite. On the day we left, we met dignitaries staying in the hotel, and many police cars
Original TextTranslated by Google
6/11
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Rainbowheart
Stayed in Jul 2023
Family
126 reviews
5.0/5
Outstanding
Posted on Jul 5, 2023
Roads are being built in the surrounding environment. There are many roadblocks in downtown Berlin. It is a bit of a walk from the Brandenburg Gate. The room is very good
Original TextTranslated by Google
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Guest User
Classic Room 2 Single bed Non smoking
Stayed in Aug 2023
Family
6 reviews
5.0/5
Outstanding
Posted on Aug 13, 2023
Home away from home, first-class service, first-class hotel
Original TextTranslated by Google
Anonymous User
Stayed in Jul 2023
Family
24 reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
The price/performance ratio is super high, the room is large, and it is highly recommended. Not many breakfast samples, recommended
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Guest User
Stayed in Oct 2023
Travel with friends
14 reviews
4.0/5
Very Good
Posted on Oct 6, 2023
Old hotel, renovated, average service
Original TextTranslated by Google
Response from Property: Dear Guest,Greetings from the Regent Hotel, Berlin.We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us.I am obviously saddened this recent experience generally did not meet with your expectations and the standards we strive to deliver at all times.The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach, and we certainly regret any shortcomings experienced with the quality of some of our product and service during your recent stay. Once again, we would like to thank you for your patronage and trust, and certainly regret your disappointment with this recent visit. We certainly hope we will have the opportunity of welcoming you back again in the future.Kind regards,Alexander AppelFront of House ManagerRegent Hotel Berlin
Minshen
Classic Room 2 Single bed Non smoking
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
three good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team