To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.7
Service3.9
Cleanliness4.1
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All reviews(130)
Positive reviews(25)
Reviews with photos/video(2)
Great location(5)
Friendly owner(4)
Awesome stay(3)
Negative reviews(5)
Guest User
Axel City Room
Stayed in Oct 2024
Solo travellers
4 reviews
4.5/5
Great
Posted on Oct 28, 2024
Staff Clara and other 2 ladies were so friendly. Room was clean and so comfortable to have a good night rest. The hotel is near to the train station too. Nearby shops are available for daily need.
Guest User
Superior Room
Stayed in Oct 2024
Business travellers
4 reviews
4.5/5
Great
Posted on Oct 11, 2024
great and friendly staff, good location will stay again when i return to berlin
Manuel
Axel Superior Room
Stayed in Aug 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
Loved the hotel, location is perfect in the *** area, the staff was super nice and sweet! The room is cool, bathroom could use some better products, the soap bar feels super cheap and so does the shampoo and conditioner.
The red bathroom wall is very nice and gives a vibe to the shower.
Zoneboy
Axel City Room
Stayed in Dec 2023
Solo travellers
14 reviews
3.7/5
Posted on Dec 6, 2023
During a stay I found that hotel has a huge problem with hot water, very frequent was only cold water. Windows are not isolages and you lissen from outside all also wind a cold from outside, heating is only via climatisation.
ianroesch97
Axel City Room
Stayed in May 2024
Solo travellers
9 reviews
4.2/5
Very Good
Posted on May 25, 2024
I rather other hotels by the zone
Guest User
Axel City Room
Stayed in Jul 2024
Solo travellers
6 reviews
4.2/5
Very Good
Posted on Jul 25, 2024
Pretty okay..
Guest User
Axel City Room
Stayed in Nov 2022
Travel with friends
3 reviews
3.7/5
Posted on Nov 6, 2022
Location was exellent for our purposes, but the hotel was a little damp, maybe check for leakage. People were friendly
Guest User
Axel City Room
Stayed in Oct 2022
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Nov 7, 2022
the question is: WHERE IS THE MANAGER OF THIS HOTEL? I am completely disappointed, especially due to the fact Axel is a great brand in Spain. No hot water in the shower, no bar, no bathrobe in the room, dodgy people from outside 'chilling' in Jacuzzi on Sunday morning which was meant to be for guests only... Absolutely disgusting. Saunas are working based on someones mood, jacuzzi is not jacuzzi, it's just a bath tube with hot water in it. No one cares over there, even leaflets around reception are 6 months old and plants outside main door dying... Very overpriced hotel with no quality whatsoever. Sad picture
Guest User
Axel City Room
Stayed in Nov 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 11, 2024
Fajnie polecam
Guest User
Axel City Single Room
Stayed in Dec 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
War super
Henilton Negromonte
Axel City Room
Stayed in Oct 2023
Solo travellers
23 reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
Perfect
Guest User
Axel City Single Room
Stayed in Aug 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
The location is good, clean and tidy, breakfast is not recommended (German food is too salty or too sweet)
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Anonymous User
Axel City Room
Stayed in Mar 2024
Business travellers
3 reviews
3.2/5
Posted on Jun 11, 2024
The service is average, the room is small, and there is no hot water.
Original TextTranslated by Google
Guest User
Axel City Room
Stayed in Oct 2023
Business travellers
1 reviews
4.0/5
Very Good
Posted on Jan 9, 2024
This hotel is similar to the level of domestic Home Inns and Jinjiang Stars.
Original TextTranslated by Google
MomoMuc
Axel City Single Room
Stayed in Jul 2023
Solo travellers
1 reviews
3.7/5
Posted on Jul 28, 2023
The hotel is still worth booking even though it is getting on in years.
Since the change in staff and management, it can be said that it has become quieter than it used to be.
Security has also improved a lot in recent years.
New cameras have been installed everywhere in the elevators and corridors, replacing the old dummies.
The only thing that can definitely be criticized is that the German language is not understood at reception :-!! Sorry, we are in Germany, aren't we?
What also needs to be said about my comment here is that my room safe code was no longer recognized on the hard-to-read display and the moving digital number fields.
I informed the receptionist at around 10:30 p.m. that evening that my safe could no longer be opened.
He then came to my room promptly and stood speechless in front of the 10-year-old safe.
The statement was limited to the bare minimum:- I have to wait until the building technician can sort things out at around 9:30 in the morning.
My checkout was around 7:00 in the morning and my train left at 8:00.
You can probably guess what's coming next. 🖕🏽🖕🏽🖕🏼I went home without the contents of the safe: EC credit card, ID card, money, power bank, apartment key and other things.
It's already 12 noon now and so far no one has informed me of the state of things.
This is a situation that in no way brings my state of mind back to a state of insensitivity.
Nevertheless, the hotel can be recommended as a way of getting rid of man's milk if you're traveling without children.
For me personally, the *** ******* Queer Community Hotel is a huge advantage for introverted people, because it is definitely very popular behind closed doors.
All in all, on a scale of 1-10, I give it a positive rating of 7/10.
Marcel Ger
Munich