Hotel Bristol Berlin

Hotel Bristol Berlin Reviews

Hotel Bristol Berlin

Kurfürstendamm 27, Berlin, 10719, GermanyView Hotel Details
Hotel Bristol Berlin
Hotel Bristol BerlinHotel Bristol BerlinHotel Bristol Berlin
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1 night

Hotel Bristol Berlin Guest Reviews

4.2/5
Very Good
65 reviews
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(65)
Positive reviews(46)
Reviews with photos/video(4)
Negative reviews(13)
Guest User
Superior Room
Stayed in Oct 2024
Business travellers
3 reviews
4.2/5
Very Good
Posted on Oct 18, 2024
Great location! Good service during dinner by the French waitress. Make sure to book the renovated rooms
Response from Property: Dear guest,Thank you for your feedback.I am happy to read that you enjoyed your stay with us. We will forward your feedback to our restaurant.As you might have noticed we already started renovation work for all rooms and are looking forward to the results.We would be happy to welcome you back soon.Kind regardsFrank KettererGeneral Manager
Robert Jaromir
Superior Room
Stayed in Sep 2023
Solo travellers
4 reviews
3.7/5
Posted on Sep 10, 2023
The location is very good in the heart of Kudam ,close to the Zoo train station. The staff is very nice and helpful. The lobby, restaurant,bar ,swimming-pool are very nice and classy .Unfortunately ,the standard rooms are quite outdated ,especially bathroom,. The furniture's are looking really like from 1980 s,with wired mirrors at the entrance . I was feeling like in a changing room. Overall the stay was good in my room. I believe they may have updated rooms too.
Dr Martin
Superior Room
Stayed in Feb 2023
Business travellers
4 reviews
2.5/5
Posted on Feb 25, 2023
Definitely not 5 start! Trip.com writes mistakeably that they have 5*, but actually they don't have any oficcially. Their standard is like 3*.
Guest User
Superior Room
Stayed in May 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 27, 2023
Very expensive parking
Billlixianji
Superior Room
Stayed in Jun 2024
Family
7 reviews
4.0/5
Very Good
Posted on Sep 1, 2024
Generally speaking, there are no major problems. The facilities and services are all there. The sanitary environment is not bad but a bit old. After all, the hotel is a bit old. Maybe it is already considered superior in Europe, and the price is also within the normal range.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager
Guest User
Deluxe Room
Stayed in Sep 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is quite big, with complete facilities, separate toilet and bathroom, and a very rich breakfast, including toast, jam, salmon, German sausage, various fruits, and yogurt. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager
magcianxu
Superior Room
Stayed in Jul 2024
Travel with friends
4 reviews
4.7/5
Amazing
Posted on Aug 21, 2024
Booked during the European Cup, the location is very good, 10 minutes walk from the subway station. The hotel facilities are good, and there is a commercial street around, which is very convenient. After seeing the hotel price reduction, Ctrip helped me coordinate a room rate reduction, thank you very much!
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Response from Property: Dear Guest,Thank you very much for your kind and warm words.It is a great pleasure for us that you made such a good impression and that you thoroughly enjoyed your time in our hotel.My entire team and I are already looking forward to welcoming you again as our guest at the Hotel Bristol Berlin.Until then, I'll stay with best regards from KudammFrank KettererGeneral Manager
Guest User
Superior Room
Stayed in Feb 2024
Solo travellers
10 reviews
4.7/5
Amazing
Posted on Feb 4, 2024
There are good rooms, they are more expensive, but the economy ones are tired, but for nothing
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Response from Property: Dear guest,Thank you very much for taking the time to review your recent stay.I am sorry to read that the room did not exceed your expectations. We regret deeply that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank Ketterer - General Manager
Guest User
Grand Deluxe
Stayed in Jul 2024
Business travellers
24 reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
Good rooms and service, convenient location
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We look forward to your next visit.Best regards from Kudamm!
Guest User
Superior Room
Stayed in Aug 2023
Business travellers
1 reviews
4.5/5
Great
Posted on Aug 12, 2023
Great hotel in a great location on Ku'damm. Unfortunately heating and water a bit cold. Very quiet and top Italians opposite. Breakfast very good and a slightly older server extremely pleasant and services gutted. Thanks for that .
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Guest User
Family Room
Stayed in Aug 2021
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Dec 16, 2021
It couldn't be better! It was really great. The staff was great.
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John V
Stayed in Aug 2024
Family
2.0/5
Posted on Aug 3, 2024
I travel a lot in my work but this was our first private trip to Berlin so we wanted to stay at a 5 star hotel on our vacation. As always, are there positive and negative things to an experience. Positive: - Very friendly and helpful staff. Excellent! - The breakfast was very good. Negative: - Room cleaning. Our room including the bathroom was poorly cleaned. - The bed was not changed during our 4 nights. - Coffee at the room was only for one person. They didn't refill the coffee every day so I had to buy my own capsules. - Poor air conditioning. The room was so warm during the nights so we ended up opening the window. - Tv. Only 4 German TV-channels. How can that be at a hotel for international guests? Where are the English speaking channels (CNN, BBC etc) for all non German speaking guests?
Response from Property: Dear guest, Thank you for your feedback regarding your stay. I am very sorry to hear that the room and the cleaning of the room was not to your satisfaction and had a negative impact on your stay. We will discuss this immediately with the relevant department and manager so that no other guest is confronted with such a lack of quality. Please be assured that we will take your comments seriously. This is not the standard we would like to offer to our guests. We would be very happy about another visit. Please give us the chance to convince you completely. Best regards Frank Ketterer General Manager
Pedro S
Stayed in Jun 2024
Solo travellers
5.0/5
Outstanding
Posted on Jun 18, 2024
Ah amazing hotel in the most luxury area of Berlin! All the good restaurants are around the hotel. Rooms are big and the staff is so nice! The breakfast is delicious! Hotel has a pool and sauna free of charge, check my picture. I will definitely come back here! Thanks.
Response from Property: Dear guest, Thank you so much for your fantastic review! We are delighted to hear that you had such an enjoyable stay with us and appreciated our location in one of Berlin's most luxurious areas. It's great to know that you enjoyed the spacious rooms, our friendly staff, and the delicious breakfast. We are also pleased that you had the opportunity to use our pool and sauna facilities and that they met your expectations. Your positive feedback and the lovely picture you shared mean a lot to us. We look forward to welcoming you back on your next visit to Berlin. Thank you once again for your kind words and for choosing our hotel. Best regards, Frank Ketterer Hotel Manager
judithvM4970ZA
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
We booked a junior suite. It was newly decorated and pristine - it felt like we were the first guests to stay there. Wood effect floor with cost rugs and modern furniture. The large bed was very comfortable too. The fifth floor looked refurbished without any marks on the hotel corridors. All staff couldn’t do enough to help and assist our first stay in the city and always with a genuine smile. There was a large modern shower room as well as a small walk in wardrobe. Only thing I missed was drawers to pop book etc in by the bed. The Bristol Berlin will be our first choice of hotel for our next visit.
Response from Property: Dear Guest, Thank you so much for your perfect 10/10 rating! We are thrilled to know that you had such a positive experience with us. Your feedback is incredibly valuable and motivating for our team. We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even better, please let us know. Best regards, Frank Ketterer Hotel Manager
Dan L
Stayed in Aug 2024
Couples
3.0/5
Posted on Aug 24, 2024
Prior to our arrival, our travel plans changed, and we had to shorten our stay. The hotel staff were very helpful and adjusted that easily for us. On arrival, the desk staff were extremely helpful and knowledgeable - our first impressions were very favorable. The hotel public areas are quite beautiful, though as we were only staying one night, we didn't have time to check out the gym, pool and sauna, or the bar and restaurant. The room was large and the bed comfortable and there was a separate powder room in addition to a full bathroom with separate bath, shower and toilet. However, the amenities in the room were sadly lacking. There was an included bottle of water (much appreciated) but no coffee or tea service. There was a drawer in a cabinet that had clearly held something like snacks or coffee supplies at one time. The situation was the same the bathroom. Only shower gel and hand wash in the main bathroom, and just shower gel in the shower stall. No conditioner, no body lotion. The towels were rough and relatively small - they were more suited to a budget motel than a hotel like the Bristol. Overall we were glad to be staying only one night. It felt very much like a once-grand old hotel that has passed it's prime.
Response from Property: Dear guest, Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin. I am happy to read you enjoyed your time in Berlin even though the hotel was not fully up to your expectations. Of course I thank you for the constructive criticism and forwarded it to the department heads. We sincerely hope to welcome you again sometime soon to convince you of the opposite. With best regards, Frank Ketterer General Manager