Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.5
Amenities8.3
Service8.5
Cleanliness8.9
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All reviews(128)
Positive reviews(32)
Reviews with photos/video(5)
Great location(12)
Great service(8)
Negative reviews(2)
Ton Modiot
Standard Room
Date of stay: May 2025
Business traveller
22 reviews
9.0/10
Great
Posted on Aug 1, 2025
Good location among all brand name shop near Berlin Zoo and KDW
Response from Property: Dear Guest,Thank you very much for your kind and warm words.It is a great pleasure for us that you made such a good impression and that you thoroughly enjoyed your time in our hotel.My entire team and I are already looking forward to welcoming you again as our guest at the Hotel Bristol Berlin.Until then, I'll stay with best regards from KudammFrank KettererGeneral Manager
Guest User
Deluxe King Room
Date of stay: Feb 2025
Solo traveller
23 reviews
10/10
Outstanding
Posted on Apr 3, 2025
Great newly renovated hotel, kind attentive staff and great location
Response from Property: Dear guest,Thank you for your kind review. We appreciate that you took the time to write it.I am very happy to read that you had a good time with us and hope to welcome you back again soon.Best regardsFrank KettererGeneral Manager
Matjaž Cater
Cosy King Room
Date of stay: Jun 2025
Business traveller
22 reviews
4.5/10
Posted on Jul 25, 2025
Terrible hotel, don't go there unless last one in Berlin. Photos and descriptioms are fake. Whole hotel stinks after smoking and mold. Water leaked from ceiling and the staff is of no help.
Response from Property: Dear guest,Many thanks for reviewing your recent stay.We regret reading that we could not convince you of our services, but really hope to welcome you again here in Berlin to convince you of the opposite.With kind regardsFrank KettererGeneral Manager
Guest User
Deluxe Twin Room
Date of stay: Apr 2025
Business traveller
13 reviews
10/10
Outstanding
Posted on May 23, 2025
Very clean hotel, good location, friendly staff - would recommend!
Response from Property: Sehr geehrter Gast,vielen Dank für Ihre freundliche Bewertung - wir freuen uns, dass Sie einen angenehmen Aufenthalt im Hotel Bristol Berlin hatten und hoffen Sie bald erneut bei uns begrüßen zu dürfen.Mit freundlichen GrüßenFrank KettererGeneral Manager
Yair N.
Standard Room
Date of stay: Sep 2024
Business traveller
11 reviews
8.5/10
Very good
Posted on Oct 18, 2024
Great location! Good service during dinner by the French waitress.
Make sure to book the renovated rooms
Response from Property: Dear guest,Thank you for your feedback.I am happy to read that you enjoyed your stay with us. We will forward your feedback to our restaurant.As you might have noticed we already started renovation work for all rooms and are looking forward to the results.We would be happy to welcome you back soon.Kind regardsFrank KettererGeneral Manager
Guest User
Standard Room
Date of stay: Aug 2023
Solo traveller
4 reviews
7.5/10
Posted on Sep 10, 2023
The location is very good in the heart of Kudam ,close to the Zoo train station. The staff is very nice and helpful. The lobby, restaurant,bar ,swimming-pool are very nice and classy .Unfortunately ,the standard rooms are quite outdated ,especially bathroom,. The furniture's are looking really like from 1980 s,with wired mirrors at the entrance . I was feeling like in a changing room. Overall the stay was good in my room. I believe they may have updated rooms too.
Guest User
Standard Room
Date of stay: Jan 2023
Business traveller
4 reviews
5.0/10
Posted on Feb 25, 2023
Definitely not 5 start! Trip.com writes mistakeably that they have 5*, but actually they don't have any oficcially. Their standard is like 3*.
Guest User
Standard Room
Date of stay: Nov 2024
Family
2 reviews
10/10
Outstanding
Posted on Jan 1, 2025
Amazing
Response from Property: Dear Guest,Thank you so much for your perfect 10/10 rating! We are thrilled to know that you had such a positive experience with us. Your feedback is incredibly valuable and motivating for our team.We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even better, please let us know.Best regards,Frank KettererHotel Manager
Guest User
Standard Room
Date of stay: Apr 2023
Business traveller
1 reviews
10/10
Outstanding
Posted on May 26, 2023
Very expensive parking
DK1907
Standard Room
Date of stay: Mar 2025
Couple
2 reviews
9.5/10
Amazing
Posted on Apr 22, 2025
The hotel had a great location on Ku'damm.
The staff was very friendly and attentive. The rooms were clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your kind and warm words. We are delighted that you had such a positive impression and thoroughly enjoyed your time at our hotel. My entire team and I look forward to welcoming you back as our guest at the Hotel Bristol Berlin soon. Until then, I remain with best regards from Kudamm, Frank Ketterer, General Manager
Guest User
1 King Suite
Date of stay: Apr 2025
Family
4 reviews
10/10
Outstanding
Posted on May 13, 2025
Very friendly staff, great location and clean hotel. I would come again and recommend it.
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We look forward to your next visit.Best regards from Kudamm!
Guest User
Standard Room
Date of stay: Feb 2025
Solo traveller
3 reviews
8.5/10
Very good
Posted on Mar 27, 2025
The second time I stayed, the room was upgraded and the experience was much better. The bathroom renovation added points. This time I was told that in addition to the indoor swimming pool, there was also a sauna and a gym available. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager
Billlixianji
Standard Room
Date of stay: May 2024
Family
14 reviews
8.0/10
Very good
Posted on Sep 1, 2024
Generally speaking, there are no major problems. The facilities and services are all there. The sanitary environment is not bad but a bit old. After all, the hotel is a bit old. Maybe it is already considered superior in Europe, and the price is also within the normal range.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager
M220279****
Deluxe King Room
Date of stay: Aug 2024
Business traveller
4 reviews
10/10
Outstanding
Posted on Sep 26, 2024
The room is quite big, with complete facilities, separate toilet and bathroom, and a very rich breakfast, including toast, jam, salmon, German sausage, various fruits, and yogurt. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest,Thank you very much for taking the time to review your stay with us at the Hotel Bristol Berlin.I am happy to read that you fully enjoyed your stay with us at the Hotel Bristol Berlin and we hope to welcome you once again as our guest in Berlin.With best regardsFrank KettererGeneral Manager
magcianxu
Standard Room
Date of stay: Jun 2024
Travelling with friends
8 reviews
9.5/10
Amazing
Posted on Aug 21, 2024
Booked during the European Cup, the location is very good, 10 minutes walk from the subway station. The hotel facilities are good, and there is a commercial street around, which is very convenient. After seeing the hotel price reduction, Ctrip helped me coordinate a room rate reduction, thank you very much!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your kind and warm words.It is a great pleasure for us that you made such a good impression and that you thoroughly enjoyed your time in our hotel.My entire team and I are already looking forward to welcoming you again as our guest at the Hotel Bristol Berlin.Until then, I'll stay with best regards from KudammFrank KettererGeneral Manager