Hotels near Saint Lorenzo Gate, Bergamo

(scroll down for English) Prenotazione cancellata a 48 ore dall'arrivo senza spiegazioni, hanno proposto alternativa inadeguata (2 letti invece di 3) e quando abbiamo rifiutato, ci hanno detto di cancellare tramite Expedia. Se l'avessimo fatto, avrebbero intascato il pagamento; fortunatamente Expedia ha trovato altra sistemazione. Abbiamo poi controllato, a quell'indirizzo c'è un portone non senza targa o citofono che faccia pensare che la struttura esista davvero. Il sito è in costruzione. Esistono altri Bergamo inn con ottime recensioni (e sito funzionante), probabilmente usano un nome simile per trarre in inganno. Booking was canceled 48h before arrival, without explanation. We were offered an unsuitable room elsewhere (2 beds instead of 3). We turned it down, and they instructed us to cancel the booking via Expedia. If we had done that, they would have kept the payment! Thankfully Expedia found us another accommodation. We then passed by the stated address, and there's nothing to indicate that there actually is a hotel/B&B. The website is under construction. Most likely they use the name ”Bergamo inn” to trick people into believing they are linked to other successful hotels by that name.

The Arli Hotel has an unprepossessing exterior on a busy commercial street but is very conveniently located - a short walk from the train station, or to the funicular to the old city, Citta Vecchia, and the downtown shopping and strolling streets. Inside, it is clean, efficient, and well laid-out with a helpful and friendly front desk staff. Our room was likewise very clean, with very comfortable bed, good lighting, useful shelf space and furnishings, simple modern decor, and a decent-sized and fine bathroom. Breakfast was fresh and plentiful. We were entirely happy with our stay here.

Stayed here for two nights. Had stayed before in the “old town” area of Bergamo which was lovely. This area would be considered “run down”. It’s a 5-10 minute walk to the main town for coffee shops, restaurants etc. Previous reviews commented how welcoming, friendly, helpful etc the reception staff were but I didn’t get that experience. Reception area is right inside the door so it can be crowded arriving and leaving with luggage, prams etc. Room was adequately spaced. Could have been given extra towels (three for a single room is basic), also needed a fridge and water glasses etc in the room. Floors could have been hoovered so make sure you wear slippers (not included in the room)! Didn’t include breakfast in my stay and glad I didn’t cos the selection looked limited. This hotel is fine for a short stay but perhaps look elsewhere if staying for longer.

This hotel are thieves, after booking me and my girlfriend to stay for three days (she’s not from Italy). when we presented at the Hotel Città Dei Mille for the check-in they told us that we need a “super green pass” (we’re vaccinated 2 doses and we had a negative PCR covid test) . They told us to access the Hotel Città Dei Mille you need to have the third dose, but the Hotel Città Dei Mille didn’t tell us this before coming neither the booking website it wasn’t written anywhere we checked many times in front of them. so we looked for another place to stay, when we asked for a reimbursement the Hotel Città Dei Mille said they don’t reimburse FOR NON PRESENTATION. Shame on you Hotel Città Dei Mille Bergamo Lombardia Italia, this not a good customer service at all if you have economic problems don’t take it from your client’s pocket. The reimbursement amount we asked for was just 200€ Have a nice day

The hotel is new and parking is convenient.

I arrived into Bergamo airport at just after 1am, the taxi drivers outside were like sharks in a feeding frenzy on the poor unsuspecting arrivals...I went to the front of the line of cars as is usual practice, the driver asked where I was going and then started shouting out to the other drivers, pointed out another car and told me to go there..as a woman travelling alone I am careful..I told the driver there was already someone in his car...turns out they pack you in ! Three of us, me the first drop, 2 minutes later and we arrive at my hotel, 20 euros ! Minimum charge apparently ! What a con ! Opened my curtains the following morning after no sleep due to air con set at a boiling 22 degrees! The airport is directly opposite the hotel across a major road ! The next day I walked to the airport up the road via an underpass (I wouldn't have done this at night on my own but a man checking in at reception had done) The room was basic and drab, decorated...I use the phrase lightly...bland and hostel like ! No pictures, old,tired and dull furniture...depressing...oh and NO TEA TRAY ! In the small fridge which I was amazed had been inserted into this awful room devoid of any personality or comfort, had one can of coke and two bottles of water...priced at 3.50 euro each ! I did mention on check out my displeasure of the missing tea tray and the lovely receptionist informed me the standard rooms don't have tea trays, I paid £142 for one person for one night without breakfast ! I honestly believe a tea tray is a basic requirement, also at least one bottle of complimentary water, I have self catering places and provide all of this ! I will not be staying in this awful place again.

Stayed here for a couple of nights. The room was cozy and nice and the building beautiful. However it was challenging to find the hotel with a rental car. It is located on a super narrow street. Parking for the car was quite poor, parking was located uphill and was tiny. Not suitable for a larger family car. Our room had an extra bed which was not good - very narrow (60cm?) and not comfy at all. Some of the staff was not very friendly, and should improve customer service- could have greeted more nicely etc. Also some staff members lacked English skills totally. The breakfast was ok but many foods offered always ran out (eg. scrambled eggs and bacon). The sounds from the courtyard and streets were not well blocked by the door or the window. The room was very hot if the ac wasn’t on. The key card to our room was not working well and on the last day it took around 20 minutes to enter to our room (and the help of 2 staff members).

Очень красивый и аутентичный отель, недалеко от аэропорта Бергамо. Ощущение, что ты находишься в историческом особняке. Как я понимаю, находится на территории лечебницы с термальными водами. Завтраки приятные, атмосфера очень колоритная. Есть бесплатная парковка.

It is the third time I have been in this building for a night, and I reaffirm the courtesy, the gentleness of the owner, in booking a room even if I called under date. It cleans spacious rooms with a modern and clean breakfast, where you can find a sweet and salty, and offers you the opportunity to choose a book, to read comfortable in the room, the restaurant room, then offers the best of the local kitchen. I'll certainly come back with a good choice.