5-17 Chuomachi, Beppu City, Oita Prefecture, 874-0936, JapanView Hotel Details
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Kamenoi Hotel Beppu Guest Reviews
4.2/5
Very Good
344 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(344)
Positive reviews(322)
Reviews with photos/video(98)
Relaxing hot springs(42)
Delicious breakfast(41)
Near shopping area(35)
Convenient for shopping(28)
Loved the view(20)
Lift was OK(17)
Perfect for kids(15)
Has facilities for children(8)
Negative reviews(22)
Kingmotto
Superior TwinB 3 bed (Non-smoking)
Stayed in Oct 2024
Family
10 reviews
4.5/5
Great
Posted on Nov 18, 2024
It is good hotel and good service I have been here twice.
Response from Property: Thank you very much for staying at Kamenoi Hotel Beppu. We appreciate your kind words.
周 シュウ明メイ
Superior TwinB 3 bed (Non-smoking)
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
good👍
Kaz Sasaki
Standard Twin Smoking
Stayed in Apr 2024
Family
36 reviews
3.5/5
Posted on May 28, 2024
Room was kind of dusty.................................
Khoonie
Standard Twin Non-Smoking
Stayed in Nov 2024
Travel with friends
16 reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
One of the affordable accommodation in beppu
The stay is satisfied
Guest User
Deluxe Fourth (Non-smoking)
Stayed in Jul 2024
Family
2 reviews
2.0/5
Posted on Aug 21, 2024
Bad experience. Impolite and bad service. Unclean and dirty room and hot spring. The bed sheet has blood spot on it and the hot spring floor is slippery and dirty. The buffet food tastes bad. But the location is quite convenient and there is convenience store near the hotel. And there are some entertaining facilities such as table tennis tables and karaoke room.
Chee Weng
Standard Twin Non-Smoking
Stayed in May 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
Kamenoi Hotel Beppu is conveniently located near the JR station and main bus terminal, making it easy to travel to various parts of the city, including Beppu's Jigoku, via public transport.
The hotel features a hot spring bath, perfect for the adventurous traveller looking to relax after a day of exploration.
The rooms are more spacious than the typical Japanese hotel, which is especially beneficial for those travelling with children or large luggage.
JasmineLeeee
Standard Fourth A (Non-smoking)
Stayed in May 2024
Family
3 reviews
4.2/5
Very Good
Posted on Jun 7, 2024
Some stains in the toilet. Hotel is not very near the station.
The staff at the hotel is excellent. Overall, I will still recommend this hotel.
C K LEE
Standard Twin Smoking
Stayed in Apr 2024
Family
8 reviews
4.5/5
Great
Posted on May 22, 2024
Good selection of food for both breakfast and dinner. Whole building of car park so no problem of parking your car.
Tan Keng Khoon
Moderate Twin (Non-smoking)
Stayed in May 2024
Travel with friends
103 reviews
3.7/5
Posted on Jun 16, 2024
Many tour groups. Breakfast was crowded between 7am to 9am. Very helpful staff.
Anonymous User
Moderate Twin (Non-smoking)
Stayed in Jun 2023
Family
13 reviews
4.2/5
Very Good
Posted on Jul 20, 2023
Attractive pricing, clean and tidy, buffet breakfast tastes good and have sufficient variety.
Response from Property: Thank you for choosing to stay with us and for sharing your kind feedback.We are delighted to hear that you found our pricing attractive and appreciated the cleanliness and tidiness of our accommodations. It’s also wonderful to know that you enjoyed our buffet breakfast, both for its taste and the variety of options available. Your positive comments mean a lot to us and encourage us to maintain our standards.We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable stay.
CamBlogger
Moderate Twin (Non-smoking)
Stayed in Jun 2023
Family
11 reviews
3.7/5
Posted on Jul 3, 2023
It is an great hotel with enough space for 3 baggages and providing hot spring for customers.
Will consider to book the same hotel even it is an older one
Response from Property: Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,
Guest User
Standard Fourth A
Stayed in Apr 2024
Family
8 reviews
3.5/5
Posted on Jun 3, 2024
Decent hotel with hotspring spa. Parking is free for guess.
PATRICK-CHEAH
Moderate Twin (Non-smoking)
Stayed in Nov 2023
Family
12 reviews
1.2/5
Posted on Jan 3, 2024
Don stay here.
Avoid.
Only three slow elevator. Have to wait in line for the elevator
Room Aircon dated and cannot adjust temperature. Ventilation is very bad.
Dirty room carpet.
Old, old old hotel
Dated room
Parking available beside hotel and free but difficult to access from hotel.
Just avoid
Woon kuo
Superior TwinB 3 bed (Non-smoking)
Stayed in Mar 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
Great hotel overall. Had a room with an amazing view too.
Response from Property: Thank you very much for your staying with us at Kamenoi Hotel Beppu.And we appreciate your feedback to the site as well.We are glad to meet your expectations regarding the view from your room.We are looking forward to seeing you again.KAMENOI HOTEL BEPPU
simon0426
Superior TwinB 3 bed (Non-smoking)
Stayed in Oct 2023
Family
3 reviews
4.7/5
Amazing
Posted on Nov 13, 2023
For those driving, please note that there are limited parking lots behind the hotel building. If it's full, you'll need to park at the multi-story car park beside the hotel, which doesn't come with a lift. Several convenience stores are located nearby the hotel. Overall, the check-in experience was smooth. However, the wait for the lift is quite lengthy, as there are only three lifts serving all customers. It took me 10 minutes to go down during peak hours.
Response from Property: Thank you very much for your staying with us at Kamenoi Hotel Beppu.And we appreciate your feedback to the site as well.We are glad to meet your expectations.We are looking forward to seeing you again.KAMENOI HOTEL BEPPU