Tianci Marriott Hotel

Tianci Marriott Hotel Reviews

Tianci Marriott Hotel

No. 118, Guojing Road, Benxi County, Liaoning 117199, ChinaSee Hotel Details
Tianci Marriott Hotel
Tianci Marriott HotelTianci Marriott HotelTianci Marriott Hotel
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Reviews from Real Guests

9.4/10
Outstanding
1953 reviews
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(1953)
Positive reviews(1880)
Reviews with photos/video(541)
Delicious breakfast(253)
Friendly front desk staff(223)
Large rooms(146)
Convenient parking(124)
Close to scenic area(57)
Nice bathtub(37)
Luxurious(36)
Delicious buffet(16)
Negative reviews(73)
Anonymous User
Deluxe Mountain-view Room
Date of stay: Jun 2026
Couple
110 reviews
10/10
Outstanding
Posted on Jul 4, 2026
The room is spacious. Very good service from 苗苗. She was helpful, fast and efficient. The breakfast was great. It has good variety, which offers local delicacies.
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我 們會繼續努力時刻準備着您隨時回來。
Fengguocanxiang
Deluxe Mountain-view Room
Date of stay: Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 11, 2026
The hotel is really grand and the rooms are spacious and well-appointed. There are also tourist maps of the surrounding area in the lobby, which is super convenient! I'll definitely stay here again on my next business trip.
Original TextTranslated by Google
Response from Property: (Business guest rating: 4.90) Dear Guest: Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique vacation experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for your return at any time.
Guest User
Deluxe Mountain-view Double Bed Room (Slumberland Mattress)
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 5, 2026
Fantastic hotel experience! The environment was quiet and comfortable, and the location was convenient. Our room was clean and odor-free, the bedding was comfy, and the bathroom was spotless. A special shout-out to the lovely and efficient front desk staff who made check-in super fast. The breakfast buffet offered a wide variety of fresh, delicious, and nutritious options. Great value for money, a truly pleasant stay. Highly recommended!
Original TextTranslated by Google
Response from Property: (Business guest rating: 4.90) Dear Guest, it's an honor that you chose Benxi Tianci Marriott Hotel! Your five-star review is like a shining star in the night sky, warming our hearts. We cherish every word you said and thank you for your high praise! We look forward to meeting you again and creating more wonderful memories together. Wishing you a happy life!
Guest User
Deluxe Mountain-view Room
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 5, 2026
This hotel seems to be the biggest one around. The front desk staff, especially one lady, was incredibly nice and thoughtful. Since we were traveling with a child, she even upgraded our room, which was a lovely touch. The hotel's location is also great; it's very close to the Water Caves and convenient for driving to Guanshan Lake. It's also not far from Xiaoshi. It would be even better if the breakfast selection was richer. Adding butter for the toast and coffee from a coffee machine would be a fantastic improvement!
Original TextTranslated by Google
Response from Property: (Business traveler rating: 4.90) Thank you for choosing to stay at Benxi Tianci Marriott Hotel. The hotel breakfast is served buffet-style, offering a diverse blend of Chinese and Western options. The hotel strives to provide a comprehensive environment and excellent service, ensuring every guest enjoys delicious local cuisine and a comfortable, luxurious stay. We will work hard to do even better. We look forward to seeing you again! Thank you so much for your high rating! Wishing you a pleasant life and successful work!
Jollyxiaozhu
Deluxe 2-bed Room
Date of stay: Mar 2026
Family
58 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The front desk staff were really enthusiastic, and check-in was super quick. Looking forward to my next visit!
Original TextTranslated by Google
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我 們會繼續努力時刻準備着您隨時回來。
Guest User
Deluxe Mountain-view Room
Date of stay: Dec 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Feb 9, 2026
The rooms in this hotel are very spacious and the layout is comfortable. The front desk service was especially welcoming and enthusiastic.
Original TextTranslated by Google
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我 們會繼續努力時刻準備着您隨時回來。
Sifangtianxiaxingzou
Deluxe Mountain-view Room
Date of stay: May 2026
Family
12 reviews
10/10
Outstanding
Posted on Jun 19, 2026
Due to a change in plans, I decided to stay here last minute. I've stayed here before when visiting the area, and it's by far the best hotel around. At check-in, the staff upgraded our room for free, considering we were traveling with family – a big thumbs up! This morning for breakfast, they even had zongzi (rice dumplings), which shows great thoughtfulness.
Original TextTranslated by Google
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客: 您好！ 在茫茫人海中，能與您相遇是我們的幸運。感謝您的選擇，讓我們有機會為您服務。您的滿意和認可，是我們最大的驕傲。期待與您分享更多旅途中的故事。非常感謝您的高分點評！祝您生活愉快工作順利！
HADJAR BESSAIH
Deluxe Mountain-view Room
Date of stay: Oct 2025
Travelling with friends
38 reviews
5.5/10
Posted on Dec 30, 2025
The location was extremely far from Benxi, my room didn't have electricity, So they gave me another twin beds room , the shower was broken, I would say that overall the hotel was average
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客您好！感謝您光臨本溪天賜萬豪大酒店，抱歉沒有帶給您完美的入住體驗，您提出的問題我們馬上整改，在住期間如有任何問題您可以隨時與我們聯繫，酒店房務中心及前台同事24小時竭誠為您服務，我們期待您的再次光臨，祝您開心每一天！
HADJAR BESSAIH
Deluxe Mountain-view Room
Date of stay: Oct 2025
Travelling with friends
38 reviews
9.0/10
Great
Posted on Nov 18, 2025
The hotel is nice. The stuff are very friendly and helpful. However, it's not at Benxi downtown. It's one hour far from Benxi downtown. the breakfast is also good.
Response from Property: （本酒店商務客人點評分4.90分）親愛的客户您好，非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力，我們會一如既往地為您提供優質的服務和舒適的住宿體驗。
Guest User
Deluxe Mountain-view Room
Date of stay: Aug 2025
Travelling with friends
35 reviews
9.0/10
Great
Posted on Sep 26, 2025
It's located 1km away fr the bus station. It's a bit tough to get to the hotel on foot if you are dragging along a big luggage. It's easy to get a ride hailing from the hotel. We had problem on the electric power on off initially, the front desk quickly sent someone to attend on it. The breakfast has many variety to choose from. Overall, we had a pleasant stay here.
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客您好！感謝您光臨本溪天賜萬豪大酒店，抱歉沒有帶給您完美的入住體驗，在住期間如有任何問題您可以隨時與我們聯繫，酒店房務中心及前台同事24小時竭誠為您服務，我們期待您的再次光臨，祝您開心每一天！
Anonymous User
Deluxe Mountain-view Room
Date of stay: Aug 2025
Couple
2 reviews
10/10
Outstanding
Posted on Sep 14, 2025
The room was bright, spacious, and immaculate, offering a fantastic unobstructed view. The hotel's facilities were excellent, and the breakfast was delicious. It was conveniently located with ample parking. The service was truly exceptional, and I can't wait to come back!
Original TextTranslated by Google
Response from Property: (Business traveler rating: 4.90) Thank you for choosing to stay at Benxi Tianci Marriott Hotel. The hotel breakfast is served buffet-style, offering a diverse blend of Chinese and Western options. The hotel strives to provide a comprehensive environment and excellent service, ensuring every guest enjoys delicious local cuisine and a comfortable, luxurious stay. We will work hard to do even better. We look forward to seeing you again! Thank you so much for your high rating! Wishing you a pleasant life and successful work!
Guest User
Deluxe Mountain-view Double Bed Room (Slumberland Mattress)
Date of stay: Aug 2025
Solo traveller
2 reviews
10/10
Outstanding
Posted on Sep 12, 2025
The surrounding area is a bit run-down, but the hotel itself is quite nice. I imagine it must have been quite a standout in its prime. It's not too far from Xiaoshi Yizhuang and Benxi Water Caves. Breakfast was acceptable, but we found small bugs, so hygiene definitely needs more attention.
Original TextTranslated by Google
Response from Property: (Business guest rating: 4.90) Dear Guest, thank you for choosing to stay at Benxi Tianci Marriott Hotel. We are honored to serve you. We sincerely apologize for not being able to provide you with a better stay experience. Your valuable feedback has been communicated to all departments for improvement. All hotel staff sincerely welcome your next visit!
Guest User
Elegant Mountain-View Double Bed Room + Slumberland Mattress + King Bed
Date of stay: Aug 2025
Business traveller
3 reviews
2.0/10
Posted on Sep 10, 2025
On the 10th floor, the taps, showerhead, and toilet were all full of mud and sand. This meant I couldn't shower for an entire day and had to brush my teeth using bottled water. As a business traveler, I rarely leave negative feedback, but this was genuinely unacceptable.
Original TextTranslated by Google
Response from Property: (This hotel has a 4.90 rating from business travelers.) Dear guest! Thank you for visiting the Benxi Tianci Marriott Hotel. The silt problem you mentioned was caused by pipe maintenance that day and will be resolved after a while. We apologize for not providing you with a perfect stay. If you have any questions during your stay, please feel free to contact us. Our housekeeping and front desk staff are dedicated to serving you 24 hours a day. We look forward to seeing you again and wish you a happy day!
ruby0730
Deluxe Mountain-view Double Bed Room (Slumberland Mattress)
Date of stay: Jul 2025
Family
55 reviews
9.5/10
Amazing
Posted on Aug 27, 2025
For a trip to Benxi Water Caves, Xiaoshi Yizhuang is highly recommended. While the property might be a bit older and the facilities slightly dated, it's impeccably clean, and the service was incredibly attentive, ensuring a very comfortable stay. Very satisfied! 👍
Original TextTranslated by Google
Response from Property: （本酒店商務客人點評分4.90分）尊敬的賓客；感謝你選擇入住本溪天賜萬豪酒店，我們萬分榮幸能為您服務。未能給您帶來更好的入住體驗我們深表歉意，您提出的寶貴意見我們已經通知各部門整改，酒店全體員工真誠歡迎您的再次光臨！
Pangpangdeyanglala
Deluxe Mountain-view Room
Date of stay: Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 27, 2025
My stay this time far exceeded all expectations; it absolutely deserves a perfect score! The service was incredibly thoughtful; when I needed an extra pillow mid-stay, the staff delivered it to my room within 10 minutes, always with a friendly smile, making me feel truly cared for. Lastly, the room was spotless and tidy, the bedding was soft and comfortable, ensuring I slept incredibly soundly. The breakfast also offered a rich variety and was very fresh. Next time I'm in the city, I will absolutely choose to stay here again!
Original TextTranslated by Google
Response from Property: （本酒店商務客人點評分4.90分）親愛的客户您好，非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力，我們會一如既往地為您提供優質的服務和舒適的住宿體驗。