Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort– Adults Only

Hideaway Royalton Riviera Maya was a nice weekend getaway for me and my brother but also a reunion with friends. I know the hotel is closing for renovations and hopefully it can get the well needed repairs/upgrades. For me, it was better than I expected but still lack a lot and the price should've reflected what service would be given. Definitely understaffed and affected many things like a domino. The food needs to be better especially the buffet. The only food that was consistently delicious was the fish!!! The Zen restaurant delicious but a sauna so couldn't finish our food. The building itself needs repair as I cut my finger in the pool from lose tiles. We had a leak for the light in our room, but thankfully maintenance fixed it right away. The water activities could've been much better. Too many physical challenges not enough fun challenges.

Paid for an upgrade and received a worse room than what I started with. The mirror was broken, the A/c didn’t work, and the tv didn’t work.

Beautiful place it's a very big resort. With lots of things to do. You can relax and the pool enjoy good food at several of the restaurants. I will come by