Ben Lomond Hotels & Accommodations

Palado is a hotel that I like very much, the environment is beautiful and natural, the room layout is reasonable, the service attitude is very good, the location is excellent, the hygiene is very clean, and it is recommended.

We stayed at the Seacliff Inn when it was a Best Western. I made my reservations last spring before it was a Hilton but was curious to see what changes were made as a result. As I did not make my reservations through Hilton and it was made quite clear to me my Hilton Honors standing had no meaning here, not even the usual welcome bottle of water and it took several tries for my no-cost internet connection; it kept prompting me to pay for internet or join Hilton Honors. Had I made reservations through the Hilton Honors website, things may have been different. The exterior is being painted from a deep brown with blue trim to a grayish color with blue trim. The restaurant has changed its name and the interior decor is now very sp**** and severe. The outdoor dining is still very nice. The gardens are well kept and the outdoor dining area is next to a lovely pond and waterfall. I ate at the restaurant once for dinner and once for lunch, service and food were very good. I honestly do not remember the front desk area before but it is very nicely appointed with some seating, the desk staff have all been helpful and pleasant during my stay. They removed the laundry facilities but do not offer clothes cleaning services. The amenities are mixed, no shower cap or body wash and only one bar of soap for both the tub and sink, but good Starbucks coffee for the in-room coffee maker, a little refrigerator, and a large TV. Internet has gone out several times during my stay, which unfortunately wipes out the Television as well. It may just be my provider, but cell coverage is little to none so when the internet goes out I cannot even use my phone as a hotspot. There were no elevators when it was a Best Western and there still are no elevators to the second floor rooms, not sure if that is in the plans for updating the property but there are 6 separate buildings so that may not be in the immediate plans. The corridors and doors can be loud, on a busy weekend night that can be disruptive as people are more likely to boisterously wander the halls at all hours. Again, not sure if some mitigation for noise is in the works for future plans. As if making a war on comfort, they removed the comfortable chairs from the rooms and put in a stool and an extremely uncomfortable chair at the desk. The furnishings were replaced and look very utilitarian but are quite functional. I don’t think they replaced the beds, there are two in the room and both very firm. The bedding is nice and up to the usual Hilton standards. I was surprised to find out that they are charging for parking, although it is completely unsecured. I was told I could get cleaning every 4 days, but only if I called to schedule it. I have been catching cleaners in the hallway to exchange towels and refill supplies and the front desk has been helpful too. The heating/cooling system is still the old motel style wall unit. It had signage that the unit was controlled by the wall thermostat. It wasn’t, I needed

Recently, an international brand hotel at the University of California, Santa Cruz. Although the sparrows are small, they have all the internal organs, swimming and fitness, the restaurant only serves buffet breakfast, lunch and dinner are not open, and the room does not have free mineral water.

Check in was easy and they had everything ready once we arrived around 5pm. The hotel general areas and room were very clean. There is a free breakfast but we decided to go to McDonalds and Ferrell's Donuts, which are both just a minute walk away. Parking was $10/day. The parking garage is under the hotel but not secured with a gate in case that's a concern for you.

Nothing more critical than anything else 😂 Breakfast didn't go to eat. There is basically no room for breakfast. It can only be said to be a snack. The swimming pool is not big. The first floor is quite noisy. The children are very noisy in the corridor. It is recommended to live on a higher floor.

Just in Santa Cruz, not far from the beach, the important thing is that there is a more authentic Chinese restaurant next to it. The room is bright and clean. The breakfast is average. If you park, it costs 15 dollars a day. You have to give the car key to the front desk to help you park.

Standard American breakfast, free parking, gas station next to it, convenient for eating and shopping. It was nice to stop with the kids.

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

With a stay at Pacific Blue Inn in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. This guesthouse is 2.8 mi (4.5 km) from University of California, Santa Cruz and 4.2 mi (6.8 km) from Mystery Spot.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden.Featured amenities include complimentary newspapers in the lobby, an elevator, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 9 air-conditioned rooms featuring fireplaces. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

With a stay at Rio Vista Suites in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. This hotel is 3.3 mi (5.3 km) from University of California, Santa Cruz and 4.4 mi (7 km) from Mystery Spot.Take in the views from a garden.Featured amenities include complimentary wired internet access and coffee/tea in a common area. Limited parking is available onsite.Treat yourself to a stay in one of the 12 guestrooms, featuring fireplaces and LED televisions. Cable programming along with iPod docking stations are provided for your entertainment. Conveniences include refrigerators and microwaves, and housekeeping is provided daily.