Holiday Inn Express & Suites Cincinnati SE Newport

This was a great place to stay. Clean and quiet with breakfast in the morning. What puts this hotel aver the top is the amazing woman working the front desk! The friendliest most accommodating person! We actually hugged her goodbye. Above and beyond anything I’ve ever experienced and I have traveled A LOT!!! Her name is Fatima! I want to visit Cincinnati solely to see her again!

Great hotel and location. It was our first time in Cincinnati but felt like home. All very smooth. Breakfast could be improved .

This was the noisiest hotel stay I’ve ever had. You can literally hear everything going on in rooms next to you. Kids running around, toilets flushing, conversations- just terrible.

Friendly staff, generally clean lobby and room. The room's furniture was more unique and practical than most "classic" types of hotel room furniture, in that there was plenty of convenient lighting, built-in coat racks, a comfy reading chair with a nice light, and a large shelf space under the wall-mounted TV for my suitcase and bag. The bathroom was clean, albeit with some noticeable wear-and-tear. Having the TVs wall-mounted did have a drawback in that I could too easily hear the neighbor's TV through the wall where my head would be resting on the pillow (luckily, I sleep with noise-blocking earbuds, so that was moot for me). The out-of-place looking cheap neon green desk chair was heavily stained, and there was a tiny bit of old food ground into the carpet. Everything was great beyond that, though. Unfortunately, I had to leave very early to catch my flight, so I wasn't able to take advantage of the free breakfast. The hotel is decently close to Newport on the Levee, though not comfortably within walking distance (I'd have tried using the Red Bike system if it hadn't been down for maintenance). All in all, it was a much more pleasant stay compared to the crummy Quality Inn near the airport where I stayed the night after arriving at CVG earlier in the week.

All of the personnel were very friendly. The lady when we checked in (Fatima) went to great lengths to make sure we were comfortable. I have trouble walking and our room was originally at the very end of the hallway from the elevator. We asked if there was a room closer to the elevator and she immediately switched us to a room much closer.

The staff was very kind and helpful. The room smelled very stale and our sink did not drain. We had to brush our teeth in the bathtub.

Fatima greeted me as soon as I walked in with a cheerful voice and big beautiful smile…she was more than gracious during our check in. So grateful for her

The beds were comfy and the room was very clean. Overall a pretty good stay.