Guest User
November 3, 2024
This hotel was disappointing, especially given the high price. It did not meet our expectations. The hotel was extremely crowded, primarily with Russian guests, and mealtimes felt chaotic. We had to compete for a table and then wait in line to get food at the buffet. While the food itself was good, accessing it through the crowds was a challenge. Finding a sun lounger was nearly impossible, and most days we spent time wandering around or sharing one bed between four of us. This was especially challenging as we were traveling with elderly family members, and the hotel lacked any accommodation or assistance for disabled guests, making their stay far from enjoyable. I would also caution any woman against booking a massage with a male masseuse at this hotel. Instead of receiving a professional, respectful service, I felt the behavior was overly intimate and crossed boundaries, which left me feeling uncomfortable and disrespected. The pool area was noisy, with loud house music that clashed with the relaxing atmosphere we were hoping for. Our room was located at the farthest point from the main building, a 15-minute walk away, and felt outdated. We dealt with a broken shower head, malfunctioning air conditioning, and curtains that came off the rails. Overall, I would not recommend this hotel.