Home Inn Plus (Beijing Zhongguancun East Road)

Hygiene: Hygienic, clean and tidy nice environment fully equipped Service: Warm and thoughtful, free parking, convenient robot delivery, fully equipped rooms, and rich breakfast. The leisure area is very convenient with a free coffee machine.

In the morning, I was cleaning everything, and by noon I was cleaning up, knocking on the door and asking to hurry up, it was amazing! ! ! garbage place

After falling asleep in the middle of the night, I was woken up by the front desk clerk's continuous phone calls, so I didn't sleep all night, 😒 I stayed for two nights and canceled the remaining one. Thank you.

First of all, the front desk service attitude is great! There was a strong smell of cigarette smoke in the room, and the front desk actively coordinated to change the room to another room, which also had a strong cigarette smell. I originally wanted to change another room, but found it was the same. The ventilation system brought in cigarettes from other rooms. For an hour at night, the smell of smoke in the bathroom was so strong that it was impossible to enter. The exciting thing came when I took off my clothes in the room and got ready to go to sleep. Then a strange man came in after swiping the room card. Our eyes met for five seconds. He closed the door and left. I called the front desk immediately, and the front desk said, "He said he was the roommate of your room." So is this the reason why he gave him my room key card without even calling me? ! It's really hard to understand and I need an explanation. Reflecting on myself, I really should have the awareness to lock the door. But I think non-smoking and room safety are the most basic requirements of a hotel, right?

The service at the front desk is extremely poor. The area is dark, and they look down on outsiders and even curse them. Really angry. The reserved room was not reserved for us. We had to wait for more than two hours to get in. We were speechless. What an attitude. The front desk kept saying that the cleaning was not completed, and we waited for more than half an hour. Then I asked the cleaning aunt, and they said they had cleaned it a long time ago? ? ? Anyway, it affects my mood very much.

The rooms and facilities were deceitful, small, crowded and the environment was poor.

This is my first bad review about staying in a hotel. The price is not low. I don’t know why it is so bad. I originally booked four nights and checked out after one night... First of all, the room does not match the picture. The space is very small. There is a cabinet and table next to the bed. It is very cramped. I have stayed in a very small room before, and this one is the most uncomfortable. Secondly, the room smells of sewer, and I endured nausea while sleeping. The air conditioner is very It was so loud that I had to turn it off when I was sleeping. In the end, the service was also poor. The hotel I stayed in before took the initiative to send robots to deliver takeout. I ordered takeout in the morning and called the front desk to ask for delivery. The front desk agreed but it was still delayed. I went down to pick it up. When I arrived, I found that both robots were idle, and the front desk was also idle. I was really speechless.