Anonymous User
September 25, 2022
The overall environment of the hotel is poor, and the check-in experience is very poor! When checking in, the front desk staff has to teach and learn while operating, and the rhythm is always slow. Please respect the time of each guest. During the stay at the hotel, the room card was given one less authorization, and the aunt who did the sanitation every day only changed the garbage bags, and had no other services. When leaving the store, I asked the front desk for a parking coupon, and threw it over. I asked for a long time, so I can just give it to the toll office. The gate refused to pass, saying that the hotel did not fill in the specific information on the parking ticket, and asked to drive and return to the hotel in the wrong direction. After returning to the hotel, I asked the front desk how to operate it, but the front desk still said impatiently that I gave it to you, why don’t you take a look at it yourself? Do not fill in? I hope the hotel trains the service of the front desk staff!
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