Haoyangxin Hotel (Beijing Qianmen Dashilan Pedestrian Street Store) Reviews

Response from Property: Dear Guest, Thank you for choosing to stay at Haoyang Xinqing Hotel and sharing your experience! We are delighted that you enjoyed the ambiance and appreciated the hotel's location on Dashilan Pedestrian Street – a location that truly gathers many authentic local delicacies and time-honored brands, and is also very conveniently located, perfect for strolling and experiencing Beijing's unique culture. We always strive to provide our guests with a comfortable and locally-flavored stay, making every moment of their journey relaxing and fulfilling. Your recognition is a great encouragement to us. We look forward to your next visit to Beijing, where you can continue to stay at our hotel and explore more of the delicious food and scenery in the hutongs! We wish you a pleasant journey and a wonderful life! 🌟Hotel Duty Manager: Han Yanfei!

Response from Property: Dear Guest, Thank you for your detailed and thoughtful review! ✨ We are delighted to hear your positive feedback on the cleanliness and comfort of the room and the front desk service – especially your mentions of its proximity to Tiananmen Square, convenient subway access, and proximity to the Deyun Club. These are precisely the details our hotel strives to provide: a comfortable stay and convenient access to entertainment. We are honored to be your "ideal place to stay in Beijing." Your affirmation is our greatest encouragement, and we will pass it on to our front desk colleagues so we can all maintain this warmth and enthusiasm. We look forward to your next visit to Beijing and hope you will choose us again. Whether you're sightseeing, enjoying a crosstalk performance, or experiencing Beijing life, we want to be your most comfortable and welcoming destination. We wish you all the best and welcome you back anytime! Hotel Duty Manager: Han Yanfei

Response from Property: Dear Guest, Thank you so much for choosing to stay at Haoyang Xinqing Hotel and for sharing such a detailed and thoughtful review! We are delighted to know that you are satisfied with our convenient location, the surrounding transportation experience, and the arrangement of watching the flag-raising ceremony on a morning walk. It is our honor to provide you with convenience and unique memories of your trip. Regarding the facility issues you mentioned, we have carefully noted them and will use them as an important reference for the hotel's gradual optimization and upgrade. We are always striving to balance "maintaining cost-effectiveness" and "improving the quality of stay," and your feedback has given us a clearer direction. We look forward to welcoming you again after the hotel facilities are renovated, providing you with an even more perfect stay experience! Hotel Duty Manager: Han Yanfei

Response from Property: 尊敬的賓客：您好！首先，請允許我們向您致以最誠摯的歉意。我們非常認真地閲讀了您這篇詳盡而漫長的反饋，對於您在入住期間所經歷的種種不便與糟糕體驗，我們感同身受，並對此負有不可推卸的責任。這絕非我們應有的服務標準，也絕非您應得的入住體驗。您花費時間記錄下每一個細節，這對我們來説是極其寶貴的。我們已根據您的反饋，對相關問題進行了緊急的內部核查與處理，我們已經將您房間的床墊列入立即更換計劃，並對所有客用布草的清潔與檢查流程進行了重申和加強，以確保每一位客人都能享受到潔凈舒適的睡眠環境。對於您當時提出的換房要求，我們本應處理得更加迅速和周到。對於您因鄰居鼾聲、嬰兒哭鬧而無法入睡的經歷，我們深感抱歉。我們已經與前台和預訂部團隊覆盤此事，並正在優化流程，以確保未來每一位客人的特殊需求都能被準確記錄並盡力滿足。牆壁黴斑的問題我們已經記錄，並已通知工程部對全店房間進行排查和翻新維護，感謝您指出這一點。同時，我們也非常感謝您即使在如此不快的體驗中，仍能客觀地指出一些亮點，例如我們絕佳的地理位置、合理的價格，甚至是您以幽默口吻提到的“坐在馬桶上洗澡”的便利以及周邊酒吧的推薦。您的公正讓我們尤為感動。您提到“並不責怪工作人員”，但我們深知，問題的根源在於我們內部的管理與執行標準未能到位。您將此次入住評價為“在中國住過的最糟糕的酒店”，這對我們是極其沉重的警醒。我們衷心希望您能給我們一個彌補的機會。為了能更直接地向您表達我們的歉意，並希望能以實際行動挽回您的一點信任，希望能與您取得直接聯繫。或提供您的聯繫方式，我們將立即為您處理。再次為這次徹底失敗的入住體驗向您致歉。我們真心希望未來能有第二次機會，向您證明我們改進的決心與成果。酒店值班經理：韓燕飛！Distinguished Guest: Hello! First of all, let us extend our sincerest apologies to you. We have read your detailed and lengthy feedback very carefully, and we feel for and cannot shirk our responsibility for the inconveniences and poor experiences you experienced during your stay. This is not the criterion of service we deserve, nor is it the experience you deserve. Your time spent documenting every detail is extremely valuable to us. Based on your feedback, we have conducted urgent internal verification and treatment of the relevant issues. We have included your room's mattresses in an immediate replacement plan and have reaffirmed and strengthened the cleaning and inspection processes for all guest linens to ensure that every guest enjoys a clean and comfortable sleep environment. We should have handled your request for a change of house more quickly and thoughtfully at the time. We are deeply sorry for your experience of not being able to fall asleep because of the snoring of your neighbors or the crying of your baby. We have revisited the matter with the front desk and booking team and are optimizing the process to ensure that every guest's special needs in the future are accurately recorded and tried to be met. The problem of mold spots on the walls has been documented and has been notified to the Department of Engineering to carry out a survey and renovation maintenance on the store-wide rooms. Thank you for pointing this out. We would also like to thank you for pointing out the highlights even in such an unpleasant experience, such as our excellent location, reasonable prices and even the convenience of sitting on the toilet and recommendations for nearby bars, which you mentioned in a humorous way. We are especially moved by your impartiality. You mentioned "no blame for staff," but we know that the root of the problem lies in the failure of our internal standards of management and enforcement. Your review of this stay as "the worst hotel I've ever stayed in China" is an extremely sobering reminder to us. We sincerely hope that you will give us a chance to make up for it. In order to convey our apologies more directly to you and hope to take concrete action to regain a bit of your trust, we would like to get in touch with you directly. Or provide your contact details and we will process them for you immediately. Once again, I apologize for this completely failed stay. We sincerely hope that there will be a second chance in the future to demonstrate to you our commitment to improvement and our results. Hotel duty manager: Han Yanfei!

Response from Property: 尊敬的賓客，您好！非常感謝您選擇下榻皓陽心晴酒店並分享如此寶貴的評價！得知您因我們優越的地理位置而感到便利，並且度過了一段愉快的時光，我們深感榮幸。您的滿意是我們不斷前進的最大動力。我們始終致力於為每一位賓客提供舒適便捷的入住體驗。誠摯期待您的再次光臨，祝您一切順意！酒店值班經理：韓燕飛！Dear guest, hello!Thank you very much for choosing the Haoyang Xinqing Hotel and sharing such a valuable review! We are honored to know that you found the hotel convenient due to its excellent location and had a pleasant stay. Your satisfaction is our greatest motivationforcontinuousimprovement. We strive to provide every guest with a comfortable and convenient experience.We sincerely look forward to your return visit and wish you all the best! Hotel Duty Manager: Han Yanfei!

Response from Property: Dear Guest, Thank you for choosing Haoyang Xinqing Hotel and for sharing this wonderful review! It's a great honor that you described your stay as "fantastic." Every member of our team was thrilled to read your review! We are delighted that our core strengths enhanced your trip. We firmly believe that an ideal hotel should be the perfect starting point for exploring a city, allowing you to easily immerse yourself in local life and enjoy the convenience and comfort of "bustling outside, tranquility inside." Regarding the front desk service, we immediately shared your praise for the "warm and attentive, quick service" of our staff. They are always committed to washing away the weariness of your journey with efficiency and smiles, and this recognition is the best encouragement for them. We were especially happy to learn that you enjoyed our clean and tidy rooms, soft and comfortable bedding, and brand-new facilities. We understand that a good night's sleep is the foundation of a perfect trip, so we have put extra effort into the details of our guest rooms. Your satisfaction makes all our efforts worthwhile! Your recognition is the most beautiful interpretation of the name "Haoyang Xinqing." We will cherish this encouragement and continue to provide every guest with a "fantastic" experience. We sincerely look forward to your next visit and wish you a happy life and a "sunny" mood every day! Hotel Duty Manager: Han Yanfei!

Response from Property: Dear Guest, thank you for choosing to stay at Haoyang Xinqing Hotel and for sharing your satisfying experience! Dashilan is located in the heart of Beijing's historical and cultural area, surrounded by scenic spots. Qianmen Ancient Street is just a 3-minute walk away, where you can experience the unique charm of century-old shops. For an authentic Beijing flavor experience, we recommend trying the Zha Jiang Mian (noodles with soybean paste) from Fangzhuanchang across Dashilan or Chen Ji Lu Zhu Xiao Chang (braised pork intestines) from Langfang Ertiao – both are full of local flavor! We look forward to your next visit to explore more surprises hidden in the hutongs. We are always here waiting for you! Hotel Duty Manager: Han Yanfei!

Response from Property: Dear Guest, Thank you so much for taking the time out of your busy schedule to leave such a detailed five-star review! We are honored to learn that you were satisfied with our hotel's location, front desk service, and luggage storage. The Dashilan area is home to many time-honored brands, allowing you to experience authentic Beijing charm right outside your door, which is a unique advantage of our hotel. At the same time, we are always committed to providing guests with a home-away-from-home experience, and your recognition of our front desk staff is a great encouragement to us. Your satisfaction is our greatest motivation for continuous improvement, and we have passed on your praise to the relevant teams. We look forward to your next visit and wish you a pleasant stay! Hotel Duty Manager: Han Yanfei

Response from Property: Dear Guest, Thank you for your positive feedback on Yangyang Hotel's location, room facilities, and services! Ensuring your satisfaction during your trip is our greatest pursuit. Located in the heart of Qianmen Hutong, the hotel aims to provide guests with the most authentic Beijing experience. Rooms are equipped with air purifiers, bottled water, and shared massage chairs on the second floor, all designed to enhance your comfort and convenience. We will continue to provide warm and attentive service and look forward to your next visit! Hotel Duty Manager: Han Yanfei

Response from Property: Thank you so much for choosing to stay at our hotel and sharing your experience! The convenient location, cleanliness, and warm service you mentioned are all things we strive to improve upon, and we are honored to receive your recognition. The Dashilan area is indeed home to many time-honored restaurants and unique culinary delights, and we are delighted that you enjoyed them. We look forward to your next visit and wish you a pleasant stay! Hotel Duty Manager: Han Yanfei

Response from Property: 尊敬的賓客：您好！感謝您抽出寶貴時間分享入住感受！酒店周邊交通便利，美食雲集，“步行可達熱門餐飲店”是我們酒店的一大優勢，小福和同事們也一直致力於提供貼心服務。您的滿意是我們前進的最大動，誠摯期待您的再次光臨，體驗更多精彩！祝您工作順利，生活愉快！酒店店長：李林Dear guest: Hello! Thank you for taking the time to share your experience in check-in! The hotel is surrounded by convenient transportation and food. "Walk to the popular restaurant" is a major advantage of our hotel. Xiao Fu and his colleagues have always been committed to providing considerate services. Your satisfaction is our greatest move forward. We sincerely look forward to your visit again and experience more exciting things! I wish you a smooth work and a happy life! Hotel Manager: Li Lin

Response from Property: Dear guest, Hello! Wow! Reading your review is so inspiring for our entire team! Thank you so much for sharing your experience, especially highlighting our wonderful location—across from a busy street, next to Tong Ren Tang, and conveniently located to the Great Wall, which is so important for solo travelers! Your explorations by bike and public transportation were incredibly dynamic! While the large intersection required a minor detour for parking, we're glad it didn't detract from your overall experience. A special thank you for your kind words about our 24-hour on-call staff! It's reassuring to know someone is there to help you, no matter how late it is. Your recognition is a real boost! We hope you've left a wonderful memory of Beijing. We look forward to welcoming you back in the future. Whether exploring alone or with friends, we'll be happy to serve you wholeheartedly! Welcome back to Haoyang Xinqing Hotel! Hotel Duty Manager: Han Yanfei!

Response from Property: Dear guest, hello! We are all thrilled to read your review, filled with joy and recognition! Thank you for sharing your thoughtful experience and for recommending us to your friends. This is the highest level of recognition for us! Your description of our cleanliness as "exceptional clean" is the highest compliment we have ever received. Maintaining the highest standards of cleanliness is our unwavering commitment to every guest, and your appreciation makes all our meticulous cleaning efforts truly meaningful. "Excellent service," "The bartender handled the situation promptly"—we immediately passed on your compliments to everyone at the front desk! They will surely smile even brighter and be more motivated upon hearing this. Providing timely and warm assistance is their greatest joy. We are also delighted that you enjoyed our hotel's ambiance and unparalleled location. Within walking distance of Tiananmen Square, your journey will be both effortless and efficient—our core value. Thank you again for your "excellent" review and valuable recommendation. We will continue to work hard to live up to your kindness. We look forward to seeing you again at Haoyang Xinqing Hotel! I also look forward to meeting your friends and wish you a happy life and all the best! Hotel Duty Manager: Han Yanfei!

Response from Property: Dear guest, thank you sincerely for choosing to stay at Haoyang Xinqing Hotel and for sharing your satisfying experience! Dashilar, the historical and cultural heart of Beijing, is surrounded by breathtaking scenery. Just a 3-minute walk will take you to Qianmen Ancient Street, where you'll experience the unique charm of century-old shops. For authentic Beijing cuisine, we recommend trying the Zhajiangmian (fried bean paste noodles) at the Fangzhuanchang (square brick factory) across from Dashilar or Chenji's Braised Small Intestines (braised small intestines) at Ertiao (Langfang), both full of local flavor. We look forward to your next visit to explore more of the hutongs' depths. We're always here for you! Hotel Duty Manager: Han Yanfei!