I am writing to express my extreme disappointment and concern regarding my recent stay at Lexis Suites Penang and I feel compelled to share my experience to warn others.
The next day morning, to my horror, I discovered rove beetles scuttling across the floor, wall, glass door, bath tub, even hided inside swimming clothes. if u don't know what is rove beetles please google it how's the harmful to human skin. please look at the picture.
I can't imagine if my child were to be infected by rove beetle toxic during our stay at this hotel; it's a distressing thought that highlights the importance of ensuring a safe and hygienic environment for our family especially is a 5 star family suite hotel.
I emailed the hotel management regarding this issue, but I have not received a response. very disappointed. please considering if u want to staying this hotel.