Parkroyal Penang Resort

Parkroyal Penang Resort Reviews

Parkroyal Penang Resort

PARKROYAL Penang Resort Batu Ferringhi Beach, Batu Ferringhi, Penang, 11100, MalaysiaView Hotel Details
Parkroyal Penang Resort
Parkroyal Penang ResortParkroyal Penang ResortParkroyal Penang Resort
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Parkroyal Penang Resort Guest Reviews

4.7/5
Amazing
1769 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1769)
Positive reviews(1750)
Reviews with photos/video(922)
Delicious breakfast(302)
Perfect for kids(227)
Great swimming pool(218)
Nice sea view(152)
Close to beach(81)
Delicious buffet(48)
Children's pool available(27)
Luxurious(14)
Negative reviews(17)
Sheera
Deluxe Family Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
We had so much fun and enjoy during the trip. The facilities and amenities are the best. The staff are all nice. Would like to highlight Ganesh the security and Ryzal the check in counter is very helpful and polite when assisting us. Definitely will repeat again to stay here.
6/8
Response from Property: Dear Sheera,Thank you for taking time to articulate your staycation with us. I am glad to hear your satisfaction on your stay.Good that the facilities, amenities and service from the team especially Ganesh and Ryzla met your expectations.We truly value the opinion of our guests that helps us to continually improve.Thank you for your review and for staying with us. We look forward to your return. Kind regards.EdwardEdward KollmerGeneral Manager
FamOf4
Premier Seaview Twin Room
Stayed in Nov 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
Loved how they had a lot of different activities every day, and even treats like ice creams and peanuts at the poolside. Breakfast buffet had a lot of options, also ate lunch and dinner at the hotel once both tasty. Overall a great hotel option!
Response from Property: Dear Fam0f4,Thank you for sharing your recent stay with us. Very pleased to know the service extended from the team was satisfactory and you had a positive time.It is nice that the facilities and food options suited you. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thanks for staying with us. We hope to welcome you back for another relaxing experience. Kind regards. Edward Edward KollmerGeneral Manager
YaYa D Cookie
Deluxe Room
Stayed in Oct 2024
Couples
4 reviews
5.0/5
Outstanding
Posted on Nov 15, 2024
Had an amazing & wonderful trip with my beloved husband. Its a special.treat for his birthday. Thank you Parkroyal Penang for the extraordinary hospitality with complimentary room upgraded to the Lanai Suite and delicious birthday cake. My husband really enjoyed his birthday treat. We just love everything about your resort. Everything nearby and walking distance. Your food is really good . We dine in at Cinnamon and Gustoso food is delicious. Kudos to chef and services staff too. Talking about cleanliness wow my room.is top notch clean with comfortable bed and lovely view. Really love everything about Parkroyal Penang ! Last but not least the STAFF itself who play very important role for the hotel. Even the hotel is full house they never fail to smile , chit chat and serving an excellent services to the guest They all very warm.n friendly ๐Ÿ’๐Ÿ’๐Ÿ’๐Ÿ’•๐Ÿ’•๐Ÿ’• Big thank you to.all.of them and tgey deserve to be rewarded accordingly ! Thank you very much for the best.memories and ee will be back ๐Ÿ˜˜โค๏ธ๐Ÿ’
6/17
Response from Property: Dear YaYa D Cookie, Thank you for sharing your recent stay with us. Very pleased that your trip was wonderful with memorable memories for you and your husband.I am happy the birthday treat for your husband was amazing, and the birthday cake was delicious.I am pleased that the food at both Cinnamon and Gustoso met your expectations.Great that our team were diligent in their service with great smiles too. Also, delighted that the room and cleanliness was top-notch.All your compliments will be shared with the team.We truly value the comments from our guests that helps us to serve better. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Annabelle
Superior Room
Stayed in Nov 2024
Family
3 reviews
4.7/5
Amazing
Posted on Dec 27, 2024
I had a wonderful stay here. Everything was perfect, and I truly felt happy and enjoyed every moment of my time here. The service was excellent, the ambiance was relaxing, and the staff made the experience even better. Highly recommend!
Response from Property: Dear Annabelle, Thank you for taking time to articulate your stay experience.I am delighted you had a positive time and enjoyed the service from our team.Good to know the team was hospitable, and the staycation was awesome with relaxing ambience.We truly value the comments from our guests that helps us to serve better. Thank you again for staying with us, and recommending our resort. Kind regards. Edward Edward KollmerGeneral Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
the service very nice, the receptionist also nice and welcoming us with a smile and great attitude, the room also nice and clean really recommend this hotel for those who wants to come at batu ferringhi
6/7
Response from Property: Dear TIMY1ge4ziua,Thank you for taking time to articulate your staycation with us. Very pleased to know of your satisfactory moments at the resort.I am delighted the team extended great service, while the front office team was nice and welcoming with smile and great attitude.Very happy that the room was also nice and clean.We truly value the opinion of our guests that helps us to continually improve.Thanks for staying with us. Kind regards.EdwardEdward KollmerGeneral Manager
Nur Marisha Kamal
Superior Room
Stayed in Dec 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Jan 8, 2025
Servis sgt2 baik,Sy request Kek birthday pun dpt,siap dpt belon..staff sgt2 friendly
Anonymous User
Deluxe Sea-Facing King
Stayed in Nov 2024
Family
27 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
We recently stayed at Park Royal Penang Resort and had a wonderful experience. One of the standout features was the complimentary ice dispenser in the level lobby โ€” such a thoughtful and convenient touch, especially on hot days. We were also pleasantly surprised by the daily complimentary biscuits, which added a lovely personal touch to our stay. The resort is perfectly located near the beach and a lively stretch of bazaar street, where we loved the night bustle. There are plenty of dining options just outside the hotel, making it easy to explore local flavors. We also got great help from the customer service team, who assisted with transport arrangements to explore around Penang โ€” so convenient! The staff were always friendly and greeted us with a smile. The hotel itself is clean, well-maintained, and very convenient, with all the amenities we needed for a comfortable stay. The staff were friendly and attentive, ensuring that everything went smoothly. Overall, we truly enjoyed our time here and would highly recommend Park Royal Penang Resort to anyone looking for a relaxing and hassle-free getaway. Since we had to check out early and had already paid for the breakfast buffet, we requested them to pack breakfast for us. They graciously accommodated our request and made sure to pack the pastries, which was a lovely touch. The level of service truly exceeded our expectations. We had such a great time that we will definitely return to this hotel on our next trip to Penang.
Response from Property: Dear GG443956, Thank you so much for your wonderful review.We are thrilled to hear that you had such a memorable experience.It is great to know that the little touches like the complimentary ice dispenser and daily biscuits made your stay even more special.We are delighted you enjoyed the beachside location, the nearby bazaar street, and the variety of dining options around the hotel. Thank you and we also appreciate your kind words about our customer service team, who were happy to assist with transport arrangements and ensure your stay was as convenient and comfortable as possible.It was our pleasure to accommodate your request for a packed breakfast, and so glad that our service exceeded your expectations. We truly appreciate your recommendation, and we canโ€™t wait to welcome you back for another relaxing getaway when you visit Penang again. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Guest User
Superior Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 19, 2024
I had a very wonderful stay at Park Royal. I stayed for one night during my birthday, and it was also our quick honeymoon getaway. The check-in process was smooth, and they also gave me a complimentary birthday cake. That was so sweet of them!ย The beach is, in my opinion, the best at Batu Ferringhi. Overall, my husband and I were very satisfied with the hospitality. The hotel paid great attention to every detail.
Response from Property: Dear TTMY498190, Thank you for taking time to share your experience.I am happy that you had marvellous moments.It is nice to hear all was good, and you appreciated the gesture for your birthday.So glad that we have met your expectations.We truly value the comments from our guests that helps us to serve better. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Guest User
Premier Seaview Twin Room
Stayed in Nov 2024
Family
1 reviews
4.7/5
Amazing
Posted on Dec 17, 2024
Wonderfull and astonishing vacation stay in Park royal. Superb service rendered and friendly staff. Thank you
6/7
Response from Property: Dear AP492949, Thank you for sharing this, and very pleased to know of your positive experience. I am so pleased all was good with your stay as well as the service provided.Your thoughts about our resort and your stay are greatly appreciated. We truly value the opinion of our guests that helps us to continually improve. Thanks for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Azhar Hamid 90
Superior Room
Stayed in Nov 2024
Family
2 reviews
4.7/5
Amazing
Posted on Dec 16, 2024
Had a wonderful stay. The room are clean & quiet. The breakfast buffet is very good. My son love the Kids Club, the staff there were attentive, sweet & very friendly.
Response from Property: Dear Azhar Hamid 90, Thank you for sharing this, and very pleased to know of wonderful staycation. I am so pleased the room was to your satisfaction, and your son love the Kids club.Your thoughts about our team and your stay are greatly appreciated. We truly value the opinion of our guests that helps us to continually improve. Thanks for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Kyrinpaen
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
A very comfortable hotel, located near the beach. With the beauty of nature, it feels peaceful staying at this hotel. Outside the hotel, there are also many eateries and souvenir shops. The breakfast at this hotel is of high quality and delicious. This is my second time staying here, and I hope to come back again.
Response from Property: Dear Kyrinpaen,Thank you so much for your fantastic review.We are so glad to hear you had a great experience.Very nice that the location and breakfast suited you.Your support means a lot to us all and helps us to continue to improve to deliver excellent service.Looking forward to welcome you back for another enjoyable stay.Kind regards,EdwardEdward KollmerGeneral Manager
Syafiqah Larza
Superior Room
Stayed in Nov 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
I love this place so much! All staff are good, it is walkable to go buy food. Nearby got very delicious apam balik station. 3D2N is absolutely amazing!
Response from Property: Dear Syafiqah Larza, Thank you for sharing this. Good to know the team was good and you love the resort as well as the location..Your thoughts about our resort and your stay are greatly appreciated. We truly value the opinion of our guests that helps us to continually improve. Again, thank you for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Anonymous User
Premier Seaview King Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
Excellent. Our very first stay at parkroyal penang. Highly recommended. We used to stay in other 5 stars hotels but surprisingly parkroyal penang is indeed the best. The staff there are polite from the moment we checked in and till the day we checked out. Very very relaxing. Will indeed come back again for our next stay in penang.
Response from Property: Hi,Thank you so much for your fantastic review, and very please that all was superb.I am delighted the team was polite and extended excellent service that met your expectations..Your support means a lot to us all and helps us to continue to improve to deliver excellent service.Looking forward to welcome you back for another enjoyable stay.Kind regards,EdwardEdward KollmerGeneral Manager
ctnurbalkish ismail
Superior Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Thanks for the best service...the view very awesome...foods fantastic..thanks for the anniversary cakeโค๏ธโค๏ธโค๏ธ
Response from Property: Dear ctnurbalkish ismail, Thank you for sharing your recent stay with us. Thank you for your kind ratings and review.Very pleased that you had a satisfactory as well as great experience.Good to know the service and view were awesome.It is nice to hear the food was fantastic, and you appreciated the anniversary cake.Your review is greatly appreciated and helps us strive to further improve. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager
Lovely87
Premier Seaview King Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
This is my 1st time stayed in Parkroyal Resort Penang... This is the best experience that i have..nice view, nice place...easy to access to the beach...Got a lot of beautiful place to take a photo... Variety of food... Spacious room...overall i am very satisfied stay at this hotel...i will repeat again for next time...๐Ÿฅฐ๐Ÿฅฐ
Response from Property: Dear Lovely87, Thank you for sharing your recent stay with us. I really appreciate your review on the resort, service, and team.Good to know you had an overall great stay and was satisfied with the spacious room, view and location..It is great that the service provided was satisfactory, and Shameel was superb in his work.We truly value the comments from our guests that helps us to serve better. Thank you again for staying with us. Kind regards. Edward Edward KollmerGeneral Manager