Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay - Photo Gallery

Batam Marriott Hotel Harbour BayTrip.BestNo. 2 of Scenic Hotels in Batam
Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu, Batu Ampar, Batam, Riau Islands, 29453, Indonesia
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8.5/10
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Exterior (12)

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Dining (43)

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Leisure & Recreation (28)

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8.0/10
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9.5/10
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Public Areas (32)

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Near Hotel (30)

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Reviews from Real Guests

9.4/10
Amazing
305 reviews
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.6
Rlme
2 Double Beds, Guest Room
Date of stay: Dec 2025
Family
23 reviews
10/10
Outstanding
Posted on Feb 2, 2026
Amazing stay!! Everything was SO GOOD! Great service, friendly and attentive staffs, clean and spacious room, great facilities, bed is comfortable and LOVE the water pressure Food in Goji kitchen are delicious! Will come back for sure
Response from Property: Dear Mr/ Mrs. Rlme, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality.Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, William Boulton-SmithGeneral Manager
Happyfeet31
1 King Bed, Sea View, Guest Room
Date of stay: Dec 2025
Travelling with friends
9 reviews
10/10
Outstanding
Posted on Feb 1, 2026
Great location and convenient, just beside the harbour bay ferry terminal. A lot of food place nearby. Staa are welcoming and helpful. Room is spacious and clean.
Response from Property: Dear Mrs.Happyfeet31, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, William Boulton-SmithGeneral Manager
Anonymous User
1 King Bed, Balcony, Guest Room
Date of stay: Dec 2025
Couple
4 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Good breakfast spread and very clean room. We feel welcomed at the rooftop bar and coffee house Goji. Overall very good and comfortable stay.
Response from Property: Dear Mr/ Mrs. Anonymous User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, William Boulton-SmithGeneral Manager
Guest User
1 King Bed, Sea View, Guest Room
Date of stay: Dec 2025
Business traveller
78 reviews
9.7/10
Amazing
Posted on Jan 27, 2026
Staying at this hotel truly made me happy from the bottom of my heart. The front desk staff were warm and professional, and check-in was very quick. Everyone had great smiles. The room was clean and tidy, the bedding was comfortable, and the soundproofing was excellent. The hotel's location is convenient, with plenty of dining options and easy access to transportation nearby. I will definitely choose this place again for my next business trip or vacation! The only minor drawback was the quality of the disposable toiletries.
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Response from Property: Dear Mr/ Mrs. Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, William Boulton-SmithGeneral Manager
Guest User
2 Double Beds, Guest Room
Date of stay: Nov 2025
Family
3 reviews
9.5/10
Amazing
Posted on Dec 27, 2025
Had an amazing one night stay at Marriott Batam Harbour Bay. Absolutely loved the convenient location, just right beside the customs. Many food options available around the area as well. Room was very clean and spacious, hotel breakfast was also a very good spread of different cuisines. Staff were extremely friendly and helpful, definitely did not disappoint!
Response from Property: Dear Mr/ Mrs. Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Lee Ming SienDirector Of Operations
Guest User
1 King Bed, Sea View, Guest Room
Date of stay: Nov 2025
Couple
4 reviews
10/10
Outstanding
Posted on Dec 29, 2025
Celebrated my fiance birthday here, excellent service by the staff and great ocean views from the hotel!! Can’t wait to be back.
Response from Property: Dear Mr/ Mrs. Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Lee Ming SienDirector Of Operations
Guest User
2 Double Beds, Sea View, Guest Room
Date of stay: Nov 2025
Family
4 reviews
10/10
Outstanding
Posted on Feb 3, 2026
The room view was amazing, especially the sunset. The food was delicious, the staff were lovely, and it was very convenient to get around.
Response from Property: Dear Mr/ Mrs. Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, William Boulton-SmithGeneral Manager
SG traveller around the world
2 Double Beds, Sea View, Guest Room
Date of stay: Nov 2025
Travelling with friends
13 reviews
9.5/10
Amazing
Posted on Jan 1, 2026
A good hotel directly connected to ferry terminal. Nice pool view and great for a getaway.
Response from Property: Dear Mr/ Mrs. SG traveller around the world, Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Lee Ming SienDirector Of Operations
Daniel leng
2 Double Beds, Sea View, Guest Room
Date of stay: Nov 2025
Family
11 reviews
9.5/10
Amazing
Posted on Dec 18, 2025
Excellent locations and five star rating hotels with excellent room and cleaniness but maybe do not book sea view room as there mosque at opposite side of the sea which play prayer music in early morning 4am or 5am
Response from Property: Dear Mr. Daniel leng, Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for your review. It is with great concern that we learned about your unpleasant experience and again please accept our sincere apologies. We hope that you shall allow us the opportunity to welcome you back so we may showcase the kind of hospitality from Batam Marriott Harbour Bay. We remain at your full disposal and you may contact us for any further assistance you may require. Regards, Lee Ming SienDirector Of Operations
Guest User
2 Double Beds, Guest Room
Date of stay: Nov 2025
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Dec 17, 2025
Very friendly staff and nice ambience. The hotel is linked to the Harbour Bay Ferry Terminal and is convenient if you are taking a ferry to terminal. In Singapore, only Horizon Ferry goes to Harbour Front.
Response from Property: Dear Mrs. Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Lee Ming SienDirector Of Operations