Regency Inn

It was very hot onces we got in. Had to turn on AC 🤬 the fridge as well was turned off. I understand they want to save $$ but my kids were really hot and the room didn’t get cool for like 2 hours after!!! Plus I had few snacks in the frigde opened it later on and found cockroaches!!! Disgusting… also they only had 1 pillow for each bed!!! We’ve never been at a place with this bad service!!! Only 2 towels and they were stained and dirty!! Water was hot, couldn’t regulate it cooler.. tub was so nasty!! Really DISAPPOINTED! Do no fool yourself by the pictures they post.. just to catch your eye, they do look like that but really bad service. Will be leaving pictures for reference!! Do not recommend.. there are better places for $70 😒 not like this place we thought was going to be at least like Super 8 … I think even that one is better 👎🏼

Booked via Priceline. Note: We had two rooms for our family, so not all of the following things were observed in one room; rather they were observed for at least one of the two rooms. Pros: Someone was on duty even though we had a middle-of-the-night check-in. Both individuals we interacted with in the office were polite. One bed out of the four seemed clean and comfortable, and the pillows felt fairly new. The A/C worked well in both rooms. Water pressure was not a problem, nor was hot water. The mini-fridge and microwave were both pretty new and looked clean. The rooms had hard floors instead of carpet. Cons: When we arrived, there were some "questionable characters" hanging around. Take that for what you will. All business is currently conducted through a window and guests are not allowed in the lobby. This means that any current description that says continental breakfast is available here (including the description on Priceline) is incorrect. Three out of four beds had what appeared to be blood or other brownish stains of significant size on the linens, as did at least a couple of towels. The coating on the bathtub had chunks chipped out and the caulking was separating/cracking. The faucet diverted only about half the water to the shower. The shower curtain had mildew along the bottom. The rooms did not seem to have been thoroughly cleaned in some time. In fact, the floors didn't really look to have been even completely swept. The light/fan in the bathroom looked almost clogged with dust. Each room had less than half a roll of toilet tissue when we arrived, and no other toiletries were offered (not even a bar of soap). Towels were taken for laundry the first night but were not replaced and had to be obtained from the office. There was no iron and the ironing board did not have a cover. One section of baseboard was separated from and falling off the wall, an electrical outlet was basically halfway out of the wall, and paint drips/smears were on basically every surface. A piece of wood held the sliding window closed as a "lock." One room had a chain lock for the door while the other seemed to have had its chain lock pulled off the wall. One room's closet bar was broken in half. One room's smoke detector had been pulled off the ceiling. In short: I don't recommend it at all.