Quality Inn & Suites Palm Island Indoor Waterpark
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batavia
Quality Inn & Suites Palm Island Indoor Waterpark
Health Protected
8250 Park Rd, Batavia, New York State 14020, United States
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With a stay at Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, you'll be within a 5-minute drive of Palm Island Indoor Waterpark and Batavia Downs Casino. This family-friendly hotel is 15.5 mi (24.9 km) from Six Flags Darien Lake and 27.8 mi (44.8 km) from Letchworth State Park.Show More
We Price Match
2.5/5Cleanliness: 2.5
All 97 Reviews
Amenities
Public ParkingFree24-Hour Front DeskWi-Fi in Public AreasFreeMeeting RoomMulti-Function RoomBusiness CenterFax/Copying ServiceWater Park
All Amenities
Surroundings
Landmarks: Palm Island Indoor Waterpark
(<100m)
Landmarks: Centennial Park
(1.8km)
Landmarks: Dwyer Stadium
(1.9km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
King Room - Accessible/Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Towel
In-room Wi-Fi
Bedding: Blanket Or Quilt
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3
Double Room with Two Double Beds - Smoking
2 Double bed
Free Wi-Fi
Smoking Permitted
Private Bathroom
Towel
Private Toilet
In-room Wi-Fi
Check Availability
2
Double Room with Two Double Beds - Accessible/Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Towel
In-room Wi-Fi
Bedding: Blanket Or Quilt
Check Availability
4
Standard King Room-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
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2
Standard Room with Two Double Beds-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
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Guest Reviews(97)
2.5/5
Verified Reviews- Cleanliness2.5
- Amenities2.5
- Location2.5
- Service2.5
Inderjit
January 31, 2024
Shower head is broken. Bugs are around the microwave and fridge. Saw a cockroach in bathroom. Bathroom is terrible. Towels are clean. Bed sheets have cigarette burn holes. Carpet is filthy. Stay away. Not worth for the money
Brady
January 9, 2024
It was a nice hotel. The room was nice. Especially the jacuzzi being open was great after a long drive. All the people were amazing that were staying there. The worker's were all very friendly and very helpful. The only negative thing i would say is there wasnt much at the breakfast at all but other than that it was amazing! Will definitely stay there again if im ever back in town
Kelly
December 18, 2023
Staff was friendly. First room I had the door keys didn’t work. The staff member then upgraded me and my boyfriend to a king suite which was nice due to the inconvenience the first time. Then the one elevator was down when we first got there. Too bad they closed the restaurant that was in that hotel. Another thing we disliked was how small the dang bathroom was. Like come on now could use a bigger bathroom especially in a suite.
Anthony
December 11, 2023
Not very good. No Waterpark open no frig in room. Bed broken and only 1 elevator working. Toilet kept running.
Kelly
December 7, 2023
This place is horrible needs to be shut down disgusting. I wanted to leave iam sure there was bed bugs. No smoke dector in room it was torn apart batteries on floor crack in mirrior and sink toilet was broke . No garbage can in room . It was the dirtiest place i ever been . I will never go there . I cant believe this place is still running. The health department needs to come shut it down .
Adam
November 25, 2023
This property advertises right in their name that they have an attached waterpark. They don’t mention anywhere on their listings that the waterpark only operates on Saturday and Sunday for something like a 4 hour window of time. Hotel in general needs a major update. Wall paper coming off the walls, ceiling tiles that are water stained, furniture has stains, carpets are worn out, back door to the property doesn’t even lock shut so anyone has full access to the hotel rooms whether they have a reservation or not. Restaurant wasn’t functioning but there are quite a few places in the vicinity to eat and shop. The only real positive to this property was the actual staff, they all did a great job.
Candace
December 12, 2023
Rooms are dated. Was not clean. Had bugs on counter top where fridge is and rooms all smell
Yurgenny
November 1, 2023
If I could give zero stars I would because this hotel doesn't even deserve one star. It always smells stinky of cigarettes, they do not maintain the property or rooms, the bathtub in the room was clogged, I had reserved a king room through ******* and when I arrived at the hotel they told me that they were sold out for king bed, apart from the fact that they wanted to charge me 206 dollars because according to the receptionist did not show up the reservation, they have dirty carpets and the smell of cigarettes always comes out from the carpets, that whole place is horrible, they need another team work, please do not book at this hotel, it is not worth it, you are going to lose your money and time. Si le pudiera dar cero estrellas lo hiciera porque ni una estrella merece este hotel siempre huele apestoso a cigarrillo, no le dan mantenimiento a la propiedad o a las habitaciones, la bañera de la habitación estaba tapada, yo había reservado una habitación king por ******* y cuando llegue al hotel me dijeron que estaban sold out a parte que me querían cobrar 206 dolares porque segun la recepcionista no le aparecia la reserva, las alfombras sucias y siempre sale el mal olor a cigarrillo todo en ese lugar es horrible necesitan otro team work, porfavor no reserven en este hotel no vale la pena van a gastar su dinero y su tiempo.
MAUREEN
October 30, 2023
There was nothing I liked about this property. It is old and run down. The security lock on the door was broken, the bedside lamp was broken. The room was dim and there was an unpleasant smell. I reserved a king size bed and we had a room with 2 doubles instead. I spoke with the front desk and was told I was wrong, but they had upgraded us to a suite. Nice, but unnecessary. I would rather have had a comfortable bed. Front desk offered no information when we asked about a place to eat. We canceled the second night we had originally booked.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 2.5/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 195
With a stay at Quality Inn & Suites Palm Island Indoor Waterpark in Batavia, you'll be within a 5-minute drive of Palm Island Indoor Waterpark and Batavia Downs Casino. This family-friendly hotel is 15.5 mi (24.9 km) from Six Flags Darien Lake and 27.8 mi (44.8 km) from Letchworth State Park.
Don't miss out on recreational opportunities including a water park (surcharge) and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batavia? This hotel has 7319 square feet (680 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a water park (surcharge) and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batavia? This hotel has 7319 square feet (680 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 194 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Meeting RoomAdditional charge
Multi-Function Room
Business Center
Fax/Copying Service
Water ParkAdditional charge
Meeting Room
Water Park
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