Messepl. 25, Basel, Canton of Basel-Stadt, 4005, SwitzerlandView Hotel Details
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Basel Marriott Hotel Guest Reviews
3.8/5
Good
93 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.7
Cleanliness3.8
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All reviews(93)
Positive reviews(20)
Reviews with photos/video(5)
Negative reviews(2)
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travellers
1 reviews
4.5/5
Great
Posted on Aug 28, 2024
Location. Near the conference hall. The service is kind and helpful.
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Solo travellers
2 reviews
4.0/5
Very Good
Posted on Oct 27, 2024
Good: Room is clean.
Disappointment: Mini bar is provided upon request. I requested twice and the staff promised to provide, however it was not fulfilled.
Melissa Lee ML
Superior Twin Room With 2 Single Beds
Stayed in Jun 2024
Travel with friends
3 reviews
4.2/5
Very Good
Posted on Jun 24, 2024
Check in was quick and we were given the Basel card for free tram use. It was so convenient and easy to move around. There were food places near the hotel including supermarket.
Thomas-Mate Solar
Deluxe Twin Room-2 Single Beds
Stayed in Dec 2023
Business travellers
1 reviews
4.0/5
Very Good
Posted on Dec 9, 2023
Good service
Daxiquefei
Superior Twin Room With 2 Single Beds
Stayed in Sep 2024
Couples
92 reviews
0.5/5
Posted on Oct 11, 2024
This hotel is the worst Marriott I have ever stayed in! Just like 7 Days Inn, Home Inn, and Hanting in China! The price is still Marriott's price! The hotel has no parking lot, the parking lot is far away, 50 Swiss francs a day! The hotel has no porters, no service! The room is also very bad! Don't be fooled like me, don't stay there!
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Jasonxiansheng
Superior King Room
Stayed in Mar 2024
Travel with friends
64 reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
Location: Near the exhibition hall, 10 minutes walk from Basel Bad train station, and there are living areas around.
Hardware service: The hotel is very new and the rooms are clean. Room service is fast!
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Guest User
Superior King Room
Stayed in Sep 2024
Business travellers
29 reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
Transportation, breakfast, facilities, good customer service
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Lanyuxiansheng
Superior King Room
Stayed in Mar 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on May 18, 2024
The room is great, but the soundproofing is not very good. You can clearly hear the sound from next door... There are many kinds of breakfast and the service is very good. If the charging head is not suitable, please ask the front desk to provide one directly.
The little incident was when I checked out, I found that a dinner was charged to me, but when I took out the bill, it was not my room number, so the front desk apologized.
Overall very good
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Guest User
Superior Twin Room With 2 Single Beds
Stayed in Mar 2024
Family
35 reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
The hotel is in Little Basel. Although it is not the old town, it is not far away. There is a tram just outside the door. A free Basel card is provided. The museum is half price and the bus is free. It is very convenient. The room is new and comfortable. Although the Chinese service is not available , but it did not affect communication. When you go out, you are right at the convention and exhibition center, which means that you will get a free bed.
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L&L0408
Superior King Room
Stayed in Aug 2023
Travel with friends
5 reviews
1.2/5
Posted on Aug 26, 2023
I don’t know where it got so many good reviews. The hotel service was extremely poor. The check-in staff was probably new. After waiting for half an hour, they didn’t give me the room card. The room I was given had a smell. I asked them to tell them that it was because of the weather🤷♀️I said I wanted to see other rooms. , and reluctantly changed my room. On the second day after I checked in, my money was inexplicably deducted. I went to the front desk and said it was her colleague's mistake yesterday. She said that it would be refunded to the card as soon as possible after check-out. I'm sorry. There was no definite attitude at all. Three hours after checking out, I still didn’t receive a message. When I asked to pick up my luggage, they still looked impatient! Not recommended hotel
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Heilibogeyuwenzhiji
Deluxe King Room
Stayed in Oct 2023
Business travellers
13 reviews
5.0/5
Outstanding
Posted on Nov 14, 2023
Stayed here many times, the service is great and the location is good.
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Suobotekaqiurui
Superior Queen Room
Stayed in May 2023
Business travellers
69 reviews
5.0/5
Outstanding
Posted on Jun 19, 2023
The location is very good, the room is also very satisfactory