Hotel Balmes, a Member of Preferred Hotels & Resorts Guest Reviews
4.5/5
Great
99 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(99)
Positive reviews(94)
Reviews with photos/video(28)
Friendly owner(27)
Awesome stay(24)
Clean and tidy(16)
Easy to get around(12)
Close to scenic area(9)
Small room size(7)
Convenient for shopping(7)
Delicious breakfast(6)
Negative reviews(5)
Chidinma Ani
Executive Single Room
Stayed in 2024年10月
Solo travellers
1 reviews
4.7/5
Amazing
Posted on 2024年11月6日
I stayed here for 5nights and my Overall experience was good. My only turn off was that it takes them time to tidy up the room. For instance I got out at 10am coming back at 5pm the room is still not tidy, about 15-20mins after I had returned you see the house keeping knocking on the door to come clean the room at 5:30.
Other than this I enjoyed my stay and it was close to major places
Response from Property: Dear Chidinma,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed the close proximity of our hotel to major places in the city, allowing for convenient exploration of Barcelona's vibrant attractions.However, we regret to hear about the inconvenience you experienced with the timing of our housekeeping service. Our housekeeping team typically begins at 10 am each day, and we do our best to accommodate our guests' schedules for minimal disruption. We are constantly seeking ways to enhance our service and guest experience, and we value your feedback as it is integral to our improvement process.We look forward to seeing you again in the future. Kindest regards,María Rosa Castillo, General Manager
Thomas K. Lee
Executive Room
Stayed in 2024年4月
Family
8 reviews
4.5/5
Great
Posted on 2024年4月19日
Convenient location, everything can be found near the hotel. Friendly and efficient staff. A bit noisy from late coming guests but that’s BCN.
Response from Property: Dear Thomas,Thank you for taking the time to share your feedback.It is wonderful to know that you enjoyed our convenient location and the efficiency and friendliness of our staff. We apologize for any inconvenience due to noise. Please do not hesitate to notify our team of such concerns at the time so that we may take the appropriate action to ensure your comfort and well-being.We hope to have the pleasure of welcoming you again. Kind regards,María Rosa Castillo, General Manager
EkaKuz
Executive Single Room
Stayed in 2023年7月
Solo travellers
14 reviews
5.0/5
Outstanding
Posted on 2023年7月7日
Staff is very helpful and friendly, I had 2 separate bookings and they found the best solution on how to allocate me. Breakfast is very tasty, great variety of local cheese and meat. Lobby has some art objects to see. Only pools works in a very inconvenient time (from 11am until 8pm) that does not make sense
Guest User
Superior Room
Stayed in 2023年12月
Couples
9 reviews
5.0/5
Outstanding
Posted on 2023年12月10日
The hotel is located in the city centre of Barcelona, close to the attraction, airport .
The staff are friendly, polite and helpful.
I will suggest to my friends and family members.
I’ll come back again.
Guest User
Single Room
Stayed in 2024年3月
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on 2024年3月9日
Nice hotel in the city center. Nice staff. Highly reccomended
Bee Hoon
Single Room
Stayed in 2024年1月
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on 2024年1月23日
clean friendly staff location is good will
recommend to my friends
Guest User
Executive Room
Stayed in 2023年9月
Couples
7 reviews
4.5/5
Great
Posted on 2023年9月22日
The staff here are fantastic. And the location is near perfect for us. Close to metro and tons of restaurants. The room was spacious and the bathroom was really nice.
The only issue we had was the AC. Even on high the cold air was barely blowing and couldn't keep the room cool, especially if you opened the curtains to let any light in the room. We didn't mention it to the front desk, because it wasn't hot at all, just a little out of the comfort we're used to. We did tell the staff when we checked out, and they said that wasn't normal and were going to check out right away. Excellent service!
We love visiting this city as we live in Valencia. We're going to stay here again for sure.
Guest User
Superior Room
Stayed in 2023年9月
Couples
2 reviews
5.0/5
Outstanding
Posted on 2023年9月19日
Beautiful hotel. Nice big fluffy towels, comfy bed. Breakfast was amazing. Location perfect for shopping, restaurants and the metro!
Abujabal
Executive Single Room
Stayed in 2024年2月
Business travellers
7 reviews
5.0/5
Outstanding
Posted on 2024年2月16日
Very nice hotel
Nice team
Clean hotel
Close of center
Zhu
Single Room
Stayed in 2023年6月
Family
2 reviews
5.0/5
Outstanding
Posted on 2023年6月27日
the hotel not so big.but very nice and comfortable ..The staff are very enthusiastic,. I will come back when next time.
Guest User
Superior Room
Stayed in 2023年1月
Couples
1 reviews
5.0/5
Outstanding
Posted on 2023年1月29日
Great hotel, staff are very attentive, rooms are modern and well decorated. The only thing is if you’re a light sleeper the doors aren’t completely sound proof so sometimes you do hear noise from the hall. Aside from that everything was perfect 😊
prof Alexander
Superior Room
Stayed in 2022年11月
Business travellers
83 reviews
5.0/5
Outstanding
Posted on 2023年1月27日
Thank you very much for helping and very comfortable and very clean and very nice location Thank you very much for everything
Ka Hei
Superior Room
Stayed in 2023年12月
Couples
1 reviews
5.0/5
Outstanding
Posted on 2024年2月4日
Very nice
Kxsadam
Stayed in 2023年12月
Business travellers
1 reviews
4.0/5
Very Good
Posted on 2023年12月26日
Good bru
Jay
Stayed in 2022年3月
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on 2022年3月14日
Room was tiny (even for a single room), other than that everyting was ok