Radisson Blu 1882 Hotel, Barcelona Sagrada Familia Reviews

Response from Property: Dear Guest,Thank you very much for your wonderful review and for choosing to stay with us again.We are delighted to hear that you enjoyed your room, the quiet atmosphere, our convenient location, and that you felt safe during your stay. It is also great to know that our rooftop observation deck was a highlight for you.We truly appreciate your recommendation, and we hope to welcome you back for a third visit very soon.Thank you as well for sharing your beautiful photos!Kind regards,Sara LópezFront Desk Supervisor

Response from Property: Dear Bolinliudehua,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you enjoyed the atmosphere of our terrace and appreciated the details to feel welcome. It is always rewarding to know that these touches contributed positively to your stay.We truly hope to have the pleasure of welcoming you back again in the future.Kind regards,Sara LópezFront Desk SupervisorRadisson Blu 1882 Hotel, Barcelona Sagrada Familia

Response from Property: Dear Sutthiphong,Thank you very much for sharing your feedback with us.We are happy to hear that you enjoyed our location near the Sagrada Familia, as well as the breakfast and gym facilities. It’s great to know that your experience was positive.We truly appreciate your comments and hope to welcome you back again on your next visit to Barcelona.Kind regards,Sara LópezFront Desk Supervisor Radisson Blu 1882 Hotel, Barcelona Sagrada Familia

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback following your recent stay with us.We are pleased to learn that you found our front desk team efficient and responsive, and that your request was handled promptly. Your kind remarks regarding our service are sincerely appreciated and will be shared with the team.With regard to the slippers, we would like to kindly clarify that this amenity is typically provided in our premium room categories. Nevertheless, we are always happy to accommodate such requests for all our guests, and we are pleased that our team was able to promptly deliver them to your room upon request.At the same time, we deeply regret the inconveniences you experienced in your room. Please accept our sincere apologies for those issues, this is certainly not reflective of the standards we strive to uphold. Kindly be assured that your comments have been carefully noted and have already been shared with our maintenance team for immediate review and corrective action.We would greatly appreciate the opportunity to welcome you back for a more memorable and comfortable stay in the future.Best regards,Jesús N.Front Desk Assistant Manager

Response from Property: Dear Guest,Thank you very much for your kind review regarding your recent stay at Radisson Blu 1882 Barcelona.We are pleased to hear that you found our location convenient and well connected, with easy access to the Sagrada Familia, Casa Milà, and nearby metro stations. It is always rewarding to know that our guests can comfortably explore the city from our hotel.Your positive feedback is greatly appreciated and serves as a valuable encouragement to our entire team, who strive to provide a pleasant and seamless experience for all our guests.It was our pleasure to have you with us, and we sincerely thank you for taking the time to share your impressions.We hope to have the opportunity to welcome you again in the near future for another enjoyable stay in Barcelona.Best regards,Jesús N.Front Desk Assistant Manager

Response from Property: Dear Guest,Thank you very much for sharing your detailed feedback. We’re delighted to know that you enjoyed our convenient location near the Sagrada Familia, the nearby shops and metro station, and our little gesture with complimentary apples in the lobby.We’re also happy to hear that you discovered many great restaurants in the area and found your stay comfortable. We truly appreciate your kind words and hope to welcome you again soon!Warm regards,Úrsula GarciaRooms Division Manager

Response from Property: Dear Guest,Thank you very much for your kind review. We’re delighted to hear that you enjoyed our convenient location near the Sagrada Familia and other landmarks, as well as the cleanliness and comfort of your room.We appreciate your helpful tip about the rooftop bar at sunset — it’s truly a beautiful spot! We hope to have the pleasure of welcoming you again soon.Warm regards,Úrsula GarciaRooms Division Manager

Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your last stay at Radisson Blu 1882 Barcelona.We sincerely regret to learn that your stay did not meet your expectations, and we truly apologize for the disappointment and frustration you experienced. Regarding the location, we would like to clarify that our property is indeed situated within the Sagrada Família district and is approximately a 3 minutes walking distance from the basilica. However, we understand that expectations regarding views and immediate surroundings may vary, and we are sorry if this was not as you had anticipated.We are also particularly concerned to hear your comments about the condition of the room, the lobby, and the level of service provided by our staff. Please accept our sincere apologies, if we didn't meet your expectations on this ocassion.Regarding pricing, room rates may fluctuate depending on demand, availability, and booking channels. Nevertheless, we understand your concerns and regret any perception of inconsistency or lack of value.We genuinely appreciate your feedback, as it allows us to identify areas in need of improvement. We hope you might consider giving us another opportunity in the future to provide you with a more memorable experience.Best regards,Jesús N.Front Desk Assistant Manager

Response from Property: Dear Guest,Thank you very much for sharing your feedback with us. We are sorry to hear that the breakfast did not meet your expectations. Your comments are very important to us, and we will share them with our Food & Beverage team for review and improvement.We truly appreciate your feedback and hope to have the opportunity to welcome you back again in the future.Kind regards,Sara LópezFront Desk SupervisorRadisson Blu 1882 Barcelona

Response from Property: Dear Guest,Thank you very much for your kind review. We’re delighted to hear that you enjoyed our convenient location near the Sagrada Familia and the metro, as well as the nearby shops and restaurants.It’s also wonderful to know that you appreciated our rooftop area with the pool and bar, and that our team made you feel welcome and well taken care of.We truly appreciate your feedback and hope to have the pleasure of welcoming you again soon!Warm regards,Úrsula GarciaRooms Division Manager