Hotel Galeazzi

This looks lovely but don't be fooled. Our balcony needed to be swept - old cheese and bread crumbs from former guests. Kettle still full of water - okay I know I can empty a kettle, but it is all about the detail. The demonstrated care is easy to achieve. Bathroom ceiling tiles needed replacing - stained. The shower was tiny 700cm by 700cms no room to move without accidentally changing the water temp - tragically humourous in its own way. Only one (yes one) tea bag supplied - were they trying to save money? Room air con was effective, but noisy. Five Euros for a pool towel - talk about gouging (or nickle and diming for US readers). A preportedly four star hotel would surely have it's linen table cloths ironed - not the case here. The main road, at the front (which the hotel obviously can't do anything about) is busy and noisy - especially with motorbikers (who, like others enjoy the lake road). But it is also busy at night. Some nights had more traffic than others. Hotel guests (again outwith the hotel's control) also noisy. Unfortunately one to avoid. No idea how this has four stars.

StAyed in the hotel as part of a tour. Got to our room on arrival and couldn’t get in went down to reception to be told to use the key, wasn’t given a key The bathroom had a jacuzzi and shower. The shower head was not attached to the wall so had to hold it while having a shower, Came back to our room after a day out and our room wasn’t locked, spoke thethe owner and the reply was the cleaner mustn’t of shut properly. Locked the wardrobe and then couldn’t open it the owner had to get wd40 to open the door. The breakfast was really nice and the location ideal for getting around

Excellent hotel, very well located between Salò and Gardone Riviera. You can visit Gardone Riviera with a very pleasureful 5 minutes walk. We had a wonderful time in this beautiful hotel near Lake Garda. My family enjoyed every moment, from the delicious breakfast to the beautiful swimming pool. Our room was perfect for families with kids, since we had separate rooms sharing a bathroom. The whole staff was very friendly, polite and helpful, especially Sara from reception, which helped us plan an incredible boat ride that will be forever in our hearts.

The rooms don’t look like the pictures - they’re much smaller and the view isn’t worth paying for the trees block most of it if you’re not on the top floor. We booked a deluxe room with a bubble bath (which is standard according to the description of the room) we got a shower that wasn’t even a square meter big. After complaining about the room not being up to standard we got a different one the next day. Here we did got the bubble bath but I you wanted to have a quick shower we had to hold the shower head so I didn’t fall on our heads while showering. During the breakfast I asked the staff what kind of spreads that were presented (allergy wise) All 3 of them didn’t know. When we arrived nobody came to held with our suitcases (which we don’t mind) but then half an hour later a couple arrived in a Porsche and the staff even brought the trolley and helped lifting the suitcases from the car. It’s not because we arrived in “a normal Audi” that we don’t deserve the same treatment. The night guard didn’t speak English and was most of the time no where to be found. We didn’t like our stay - the services was below zero for the price we paid. The only good thing this hotel did was hiring Sara at the reception.

The room was small (despite paying for an upgrade) with a very old fashioned bathroom - shower over the bath, bidet, dated fixtures. The air con was run from the front desk but did lower the inside temperature quite nicely. Breakfast was magnificent with many foods on offer and well staffed (particularly the coffee machine). Front desk staff, especially Sara who spoke perfect English, were great and very helpful. Housekeeping was efficient and the staff (including Sara’s mum) very friendly. This hotel has some character and, with bathroom refurbishment, could be excellent. The pool could become busy with no loungers to be had but other outdoor areas are available. My rating should be three and a half stars - Good.

Lovely, old school hotel with amazing staff and a great location. They all spoke excellent English and went out of their way to help us (when our kids wanted to heat up some food in the kitchen when it wasn't open they helped us, they made sure that the temperature in the room was right at all times etc.), but special thanks to Akima and her daughter Sara who helped us with everything we needed. We will come back just because of this impeccable service, but the truth is that the location is excellent too. Lots of nice sights to see and restaurants to visit nearby.

I have booked this hotel for a week this month but they cannot be contacted. I have emailed numerous times but no response and phoned but they hang up when English is spoken?? I am afraid I may have to cancel & book somewhere else….

A very nice hotel but right next to a big road.

Stayed at Galeazzi during a recent stay in the area. Excellent hotel but very remote. Walk to Salo is a trek, but turn left towards Gardone Riviera and you are a little closer to amenities. Staff were exceptional and 'make' the place. Road very busy... or just busy. Bakery nearby. Excellent breakfast.