Aspira Suites Sukhumvit 20 Reviews

Response from Property: Dear Jenny,Thank you for choosing us and for leaving us a 5 star rating. We're thrilled to learn that you enjoyed your second stay with us and found our beds comfortable and cooling accommodations to your liking. Your feedback regarding the noise from the air conditioner is valuable to us. Please rest assured, we're committed to improving the experience for all guests and your comments will help us to do so. We're glad that overall your stay was positive and we hope to have the opportunity to welcome you back for a third visit in the future.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Valued Guest,We appreciate you taking the time to share your experience with us. We're glad to hear that you found our hotel clean and our staff friendly and helpful. Moreover, it's wonderful to know that you found the bed to your liking.We also value your feedback regarding the hot water inconsistency. We understand how important a comforting bath or shower is during your stay, and we apologize for any inconvenience this may have caused. Please know that we are looking into this matter with our maintenance team to ensure a more consistent hot water supply.We're committed to providing the highest quality services and amenities for our guests' comfort and satisfaction. Your thoughts help us improve and offer a better experience in the future. We hope that you'll give us another opportunity to exceed your expectations on your next visit. Thank you again for choosing our hotel, we look forward to welcoming you back soon.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear David,Thank you for your high rating and wonderful review. We're delighted to hear that you found our location convenient and the room to your satisfaction. Quality and comfort are indeed priorities for us in providing exceptional guest experiences.We appreciate your kind words regarding the cleanliness of our rooms and the comfort of our beds. Our housekeeping team works diligently to ensure our rooms are impeccable and comfortable for our guests, and it's heartening to know their efforts were noticed.It's wonderful that you're considering a future stay with us. We look forward to welcoming you back and providing another delightful experience. Thank you once again for choosing our property, and we hope your next stay with us will be even more enjoyable.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Pui,Thank you for taking the time to share your review and for choosing to stay with us. We regret to hear about the difficulties you experienced with the television in your room and the level of service you received at check-in. Feedback such as yours is essential in our ongoing quest to improve our guest's hospitality experience, and we genuinely appreciate it. We truly value your patronage and hope this experience will not deter you from staying with us in the future. We extend an invitation for you to return and experience the positive changes we are making thanks to your feedback.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Kevin Ti,Thank you very much for your comments and ratings.I am glad that you are satisfied with the view of the room. Every customer's opinion is very important to us, and we are always working hard to improve our services and facilities.We look forward to your next visit and hope that you can feel more improvements and progress during your next stay.Sincerely,Aspira Suites team

Response from Property: Dear Alven,We're thrilled to hear that you found your stay at our hotel to be amazing! It delights us to provide our guests with the best service and accommodations possible, and knowing that you've ranked us 4 out of 5 stars is greatly encouraging, and we are eager to make your next stay with us even better. If there was any aspect of your stay which made you feel we fell short of a perfect score, we would love to hear your feedback. We're looking forward to offering you an even more superior service on your next visit!Best Regards,Siriporn P.Aspira Suites Team