Xiaoming
February 22, 2024
The location of this hotel is very good .It is only a five-minute walk to Sukhumvit Station and Nana Station. It is very convenient to go everywhere. There are shopping malls, restaurants, coffee shops, and convenience stores nearby. The room is large enough and the bathroom has a bathtub, but the shower head cannot be moved and is not convenient to use. I accidentally broke a cup and informed it when I checked out and the staff said "never mind ". I am so sorry for my carelessness and thank you .
When I reserved I made a note to arrange for a higher floor because I tend to have insomnia ,but when I checked in, I was still assigned a room on the second floor. Fortunately, after communication, I got a room on a higher floor. I really want to know, what principle does the hotel use to arrange room for guests? Nationality? Booking time? Guests need? Residence time? Check-in time? I hope that in the future, the staff can take the legitimate requests made by guests in advance seriously, and do not turn guests into people who must be angry to be treated fairly.